Skip to content

Problem with connectivity over wifi and mobile. #1475

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
giovanny1307 opened this issue Apr 16, 2020 · 1 comment
Closed

Problem with connectivity over wifi and mobile. #1475

giovanny1307 opened this issue Apr 16, 2020 · 1 comment

Comments

@giovanny1307
Copy link

[READ] Step 1: Are you in the right place?

Issues filed here should be about bugs in the code in this repository.
If you have a general question, need help debugging, or fall into some
other category use one of these other channels:

  • For general technical questions, post a question on StackOverflow
    with the firebase tag.
  • For general Firebase discussion, use the firebase-talk
    google group.
  • For help troubleshooting your application that does not fall under one
    of the above categories, reach out to the personalized
    Firebase support channel.

[REQUIRED] Step 2: Describe your environment

  • Android Studio version: 3.62
  • Firebase Component: Database
  • Component version: 19.2.1

[REQUIRED] Step 3: Describe the problem

We have our app in production, and we have receive several cases of clients using the app. They told us that the app does not load any content or takes too long to load the content.

We though this might be a connection issue, but the have strong wifi connections of 20 MB/s.
The issue is also present with mobile data.

Our content is not to heavy, 400 kb tops, the callback is received in times up to 5 minutes, I start noticing this issues around the 31 of march, the only change i've made was to update to the latest component of the sdks, I will rollback to a lower version, to see if this issue is resolved.

### I will use the next configuration:

implementation` 'com.google.firebase:firebase-database:19.1.0'
implementation 'com.google.firebase:firebase-storage:19.1.0'
implementation 'com.google.firebase:firebase-core:17.2.0'
implementation 'com.google.firebase:firebase-auth:19.1.0'
implementation 'com.google.firebase:firebase-messaging:20.0.0'
implementation 'com.firebase:firebase-jobdispatcher:0.8.5'

implementation `'com.firebaseui:firebase-ui-database:4.1.0'

This was my previous configuration

implementation 'com.google.firebase:firebase-database:19.2.1'
implementation 'com.google.firebase:firebase-storage:19.1.1'
implementation 'com.google.firebase:firebase-core:17.3.0'
implementation 'com.google.firebase:firebase-auth:19.3.0'
implementation 'com.google.firebase:firebase-messaging:20.1.5'
implementation 'com.firebase:firebase-jobdispatcher:0.8.5'

implementation 'com.firebaseui:firebase-ui-database:6.2.1'`

Steps to reproduce:

I my self can't reproduce the problem, the only times were loading data is slow is when i have connection speed of less of 1 MB.

As i told, the problem is being experimented by actual users using the app.

Relevant Code:

@giovanny1307
Copy link
Author

#1258

@firebase firebase locked and limited conversation to collaborators Jun 7, 2020
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Projects
None yet
Development

No branches or pull requests

2 participants