| title | excerpt | updated |
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Web hosting - View website statistics and logs |
Find out how to view your website's statistics and logs with your web hosting plan |
2025-02-20 |
Access to your website’s logs and statistics is included in your web hosting plan, and is accessible via the OVHcloud Control Panel.
Find out how to view your website's statistics and logs with your web hosting plan.
- An OVHcloud Web Hosting plan
- Access to the OVHcloud Control Panel
To access the different statistical data and logs on your web hosting plan, perform the following actions:
- Log in to your OVHcloud Control Panel.
- Click on the
Web Cloud{.action} tab. - In the left-hand column, click on the
Hosting plans{.action} menu. - Select the web hosting plan concerned.
- On the page that appears, click on the
Statistics and logs{.action} tab.
The screen that opens has 4 sections:
- Website visit statistics: Presents a number of statistics concerning your web hosting plan.
- Website logs: Displays raw logs for your web hosting plan.
- Infrastructure statistics: Presents graphical statistics (HTTP and SQL requests, FTP commands, CPU usage, outgoing connections, etc.).
- User administration: Displays users who are allowed to access statistics.
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To better monitor and manage traffic for your websites, you can use OVHcloud Web Statistics, a tool for statistics on visits to and audience measurement of your websites hosted on your web hosting plan.
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The OVHcloud Web Statistics dashboard has 7 sections:
- Dashboard: Shows traffic on your web hosting plan's websites.
- Browsers: Ranking of the most frequently used web browsers for browsing your websites.
- Geolocation: Proportion of visitors depending on their location.
- Requests: Ranking of the most visited pages on your websites.
- Robots: Lists the robots that pass through your sites.
- Status: Failure and success statistics based on HTTP codes returned.
- FAQ: Section dedicated to the most common questions, also explains technical terms that you may encounter in the tool.
The Period selection field in the top right-hand corner allows you to select a specific period.
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We will not be able to assist you in interpreting your web hosting plan’s logs, as this is strictly a web development issue not related to web hosting plans.
Do not hesitate to contact a specialist provider if you experience any difficulties.
You can view your website’s raw logs with a delay of around 5 minutes.
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Different types of logs are available:
- Web: Contain the different logs for visits to your website, as well as the different actions taken on your website. For example, you can use it to detect attempts at malicious actions.
- FTP: The different connections/commands in FTP will be recorded and stored in these logs.
- Error: Find the errors generated by your website here.
- CGI: The various calls to cgi.bin scripts that have been made are recorded in these logs.
- out: Contain the history of various external requests (TCP outgoing connections) made from your web hosting plan to remote hosts.
- SSH: These logs show the different connections/commands made with the SSH protocol.
- CRON: Find here the results of the execution of your scheduled tasks (CRON) on your web hosting plan.
In this section, you can view the activity of your Web Hosting plan’s infrastructure, in order to view resource usage.
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Different types of charts can be displayed from the drop-down menu on the top left:
- FTP commands: Indicates the main commands (upload, download, login, delete) carried out using the FTP protocol on your web hosting plan.
- HTTP requests: Specifies the number and return code of HTTP requests executed on your Web Hosting plan, separated into the different HTTP codes (2xx/3xx, 4xx and 5xx). If you need to, you can find the list of HTTP codes and their meanings by searching directly via a search engine (Google, Yahoo!, bing, etc.).
- Outbound connections: Requests made from your website to an external website.
- CPU usage: The level of CPU consumption on your web hosting instance.
- Exceeding the resource threshold: Specifies when your Web Hosting plan exceeds its quota of resources.
- SQL requests: Quantity of queries to the databases on your Web Hosting plan.
- SQL response time: The response time of requests sent to the databases on your Web Hosting plan.
Creating a user will allow someone to access your web hosting plan’s statistics without having access to the OVHcloud Control Panel.
In the User administration{.action} section, click Create a new user{.action} , then follow the instructions to finish creating a new user.
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To access your website's statistics with a user you have created, you must enter the following address by replacing 000 with the cluster number of your web hosting plan and domain.tld with the domain name of your website (without www):
https://logs.cluster000.hosting.ovh.net/domain.tld/You can also access the statistics/logs link directly from your Control Panel:
- Log in to your OVHcloud Control Panel.
- Click on the
Web Cloud{.action} tab. - In the left-hand column, click on the
Hosting plans{.action} menu. - Select the web hosting plan concerned.
- On the page that appears, click on the
Statistics and logs{.action} tab. - Go to
Website visit statistics{.action}. - Choose the
View Statistics{.action} button.
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On the new page that pops up, retrieve the URL located in the address bar of your web browser.
Warning
If you have enabled separate logs on a multisite entry, users created here cannot access statistics for that specific multisite entry.
For specialised services (SEO, development, etc.), contact OVHcloud partners.
If you would like assistance using and configuring your OVHcloud solutions, please refer to our support offers.
Join our community of users.