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pages/hosted_private_cloud/nutanix_on_ovhcloud/40-hycu-backup/guide.en-gb.md

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---
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title: Configuring HYCU Backup
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excerpt: Installing HYCU Backup on a Nutanix cluster
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kb: Hosted Private Cloud
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category_l1: Nutanix on OVHcloud
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category_l2: Backups
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updated: 2022-12-16
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updated: 2024-12-02
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---
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<style>
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## Objective
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HYCU for Nutanix is a backup software available for Nutanix.
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> [!warning]
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> OVHcloud provides services for which you are responsible, with regard to their configuration and management. It is therefore your responsibility to ensure that they work properly.
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>
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> This guide is designed to assist you as much as possible with common tasks. Nevertheless, we recommend contacting a specialist provider if you experience any difficulties or doubts when it comes to managing, using or setting up a service on a server.
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> This guide is designed to assist you as much as possible with common tasks. However, we recommend reaching out to the [OVHcloud Professional Services team](/links/professional-services) or a [specialized provider](/links/partner) if you encounter difficulties or have doubts regarding the administration, use, or setup of a service on a server.>
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>
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> The HYCU licence is not provided by OVHcloud. For more information, contact HYCU or OVHcloud commercial teams.
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## Requirements
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- A Nutanix cluster in your OVHcloud account
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- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB)
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- You must be connected to the cluster via Prism Central.
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- A valid [HYCU for OVHcloud](/links/hycu) license in your OVHcloud account (the first step of this guide will detail the procedure to follow).
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- A Nutanix cluster on OVHcloud in your OVHcloud account.
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- Access to your [OVHcloud customer space](/links/manager).
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- Access to the cluster via Prism Central.
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- A Public Cloud project with a High Performance Object Storage type storage bucket, with a user with read and write permissions for this bucket. You can find more information on how to create a Public Cloud project and how to use the High Performance Object Storage service on the following pages:
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- [Creating your first OVHcloud Public Cloud project](/pages/public_cloud/compute/create_a_public_cloud_project)
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- [Creating your first OVHcloud Public Cloud project](/pages/public_cloud/compute/create_a_public_cloud_project).
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- [Getting started with S3 High Performance](/pages/storage_and_backup/object_storage/s3_getting_started_with_object_storage).
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- 60 GB of storage, 8 GB of memory and 8 cores on your Nutanix Cluster.
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- 60 GB of storage, 8 GB of memory, and 8 cores on your Nutanix Cluster for the HYCU Instance/Appliance.
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## Instructions
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## How it works
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Log in to **Prism Central**.
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### Content Overview
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- [Option 1 - You wish to order a HYCU for OVHcloud license](#option1)
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- [Order a HYCU for OVHcloud license](#license-order)
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- [Activate the license](#license-activation)
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- [Regenerate a HYCU for OVHcloud license](#license-renew)
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- [Cancel a HYCU for OVHcloud subscription (and its associated license)](#license-cancel)
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- [Upgrade a HYCU for OVHcloud license](#license-upgrade)
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- [Option 2 - You already have a HYCU license ordered from HYCU](#option2)
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- [Add the HYCU installation image](#adding-image)
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- [Install and configure HYCU](#installation)
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- [Configure the IP address for ISCSI](#adding-ip)
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- [Add a user account in Prism Element for HYCU](#adding-user)
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- [Create the virtual machine for HYCU](#create-vm)
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- [Configure URL redirection for HYCU to the public network](#url-redirection)
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- [Configure HYCU](#hycu-configuration)
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- [HYCU update](#hycu-update)
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- [Add sources for a new HYCU version](#adding-new-sources)
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- [Start the update from HYCU](#update-launch)
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- [Configure backups in HYCU](#backup-configuration)
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- [Set passwords for virtual machine connections](#setting-passwords)
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- [Create backup strategies](#backup-strategies)
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- [Assign backup strategies](#backup-strategies-assignment)
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- [Check the backup status](#backup-check)
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- [Restore from HYCU](#restoring)
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- [Restore a virtual machine](#restoring-vm)
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- [Retrieve a file](#restoring-file)
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- [Restore an application](#restoring-app)
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### Option 1 - You wish to order a HYCU for OVHcloud license <a name="option1"></a>
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We offer different license packs based on the number of virtual machines (VMs) used by your Nutanix workloads.
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For more information, visit our [HYCU for OVHcloud](/links/hycu) page.
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#### Order a HYCU for OVHcloud license <a name="license-order"></a>
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Log in to your [OVHcloud customer space](/links/manager) and navigate to `Hosted Private Cloud`{.action} and `Storage and Backup`{.action}.
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Click on `HYCU`{.action} then `All My Licenses`{.action}.
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![Order a HYCU license](images/hycu-for-ovhcloud-license-order.png){.thumbnail}
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Click the `Get Started`{.action} button to choose and order a HYCU for OVHcloud pack.
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Once your order is complete, you will receive a confirmation email and your license will appear in the `All My Licenses`{.action} dashboard.
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Click on your license to proceed with activation.
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#### Activate the license <a name="license-activation"></a>
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When you click on a license in your dashboard, a menu will appear allowing you to rename, activate, renew, or cancel your HYCU for OVHcloud license.
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Click the `Activate License`{.action} button (in the `Shortcuts` box).
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-01.png){.thumbnail}
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A window will open to upload the license request file.
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-02.png){.thumbnail}
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To obtain your license request file, log in to your Hybrid Cloud HYCU instance/appliance and go to the `Licensing`{.action} menu.
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-03.png){.thumbnail}
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Click `Download Request`{.action} and download the file.
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-04.png){.thumbnail}
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Back in the OVHcloud customer space, drag and drop the downloaded file into the open window, then click `Activate`{.action}.
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-05.png){.thumbnail}
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After verification, the status of your license will change to `Active`.
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-06.png){.thumbnail}
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Once the license is active, click the `Download License`{.action} button (at the bottom of the `General Information` box).
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Return to the `Licensing`{.action} menu of your Hybrid Cloud HYCU instance/appliance and upload the license you just downloaded from the OVHcloud customer space.
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-07.png){.thumbnail}
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For more information on connecting to the cluster, see the [Go further](#gofurther) section in this guide.
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A window will inform you that your license has been validated.
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### Installing and configuring HYCU software
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![Activate a HYCU license](images/hycu-for-ovhcloud-license-activation-08.png){.thumbnail}
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#### Adding HYCU installation image
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#### Regenerate a HYCU for OVHcloud license <a name="license-renew"></a>
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If your HYCU technical configuration has changed, you will need to make a new request to obtain a new license file compatible with your HYCU controller.
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/// details | Regenerate a HYCU for OVHcloud license
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Log in to your [OVHcloud customer space](/links/manager) and navigate to `Hosted Private Cloud`{.action} and `Storage and Backup`{.action}. Click on `HYCU`{.action}.
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Once in your license dashboard, click the `Regenerate License`{.action} button (in the `Shortcuts` box).
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![Regenerate HYCU license](images/hycu-for-ovhcloud-license-renew.png){.thumbnail}
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As with the activation of your license, download and upload your license request.
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Then follow the same process as for license activation:
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- Download the license key.
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- Upload the license key to your Hybrid Cloud instance/appliance.
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///
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#### Cancel a HYCU for OVHcloud subscription (and its associated license) <a name="license-cancel"></a>
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/// details | How to cancel a HYCU for OVHcloud subscription
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Log in to your [OVHcloud customer space](/links/manager) and navigate to `Hosted Private Cloud`{.action} and `Storage and Backup`{.action}. Click on `HYCU`{.action}.
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Once in your license dashboard, click `Cancel License`{.action} in the `Subscription` box.
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![Cancel HYCU subscription](images/hycu-for-ovhcloud-license-cancel-01.png){.thumbnail}
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Then confirm the cancellation by typing `TERMINATE` in the provided box, then click `Cancel`{.action}.
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![Cancel HYCU subscription](images/hycu-for-ovhcloud-license-cancel-02.png){.thumbnail}
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///
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#### Upgrade a HYCU for OVHcloud license <a name="license-upgrade"></a>
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To upgrade your offer, you must first cancel your current HYCU for OVHcloud subscription (see above) and then [order a new subscription](/links/hycu) with the required virtual machine pack.
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### Option 2 - You already have a HYCU license ordered from HYCU <a name="option2"></a>
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/// details | Click to view the steps for adding the HYCU installation image
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#### Add the HYCU installation image <a name="adding-image"></a>
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Log in to **Prism Central**.
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For more information on how to connect to the cluster, refer to the " [Go further](#gofurther) " section of this guide.
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![Add Image HYCU 05](images/00-addimagehycu05.png){.thumbnail}
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///
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### Install and Configure HYCU <a name="installation"></a>
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Log in to **Prism Central**.
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For more information on how to connect to the cluster, refer to the " [Go further](#gofurther) " section of this guide.
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![Configure ISCSI 01](images/00-configureiscsi01.png){.thumbnail}
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#### Configuring the IP address for ISCSI
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#### Configuring the IP address for ISCSI <a name="adding-ip"></a>
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Go to the settings by clicking on the `gear icon`{.action}.
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![Configure ISCSI 06](images/00-configureiscsi06.png){.thumbnail}
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#### Adding a user account in **Prism Element** for HYCU
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#### Adding a user account in **Prism Element** for HYCU <a name="adding-user"></a>
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![Add local user to Prism Element 05](images/01-adduserprismelement05.png){.thumbnail}
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#### Creating the virtual machine for HYCU
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#### Creating the virtual machine for HYCU <a name="create-vm"></a>
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![Create HYCUVM 15](images/02-createhycuvm15.png){.thumbnail}
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#### Configuring HYCU URL redirection to public network
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#### Configuring HYCU URL redirection to public network <a name="url-redirection"></a>
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In this section, we will configure a redirection so that you can configure HYCU using the web interface from outside your cluster.
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For more information on the OVHcloud Load Balancer, please refer to the [Go further](#gofurther) section of this guide.
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#### Configuring HYCU
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#### Configuring HYCU <a name="hycu-configuration"></a>
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Connect with a web browser to the HYCU administration interface, which should be similar to **https://nutanixfqdncluster:8443**. The `fqdn` variable corresponds to the URL provided when the Nutanix cluster was created.
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![Configures HYCU 12](images/03-configurehycu12.png){.thumbnail}.
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### Updating HYCU
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### Updating HYCU <a name="hycu-update"></a>
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HYCU regularly provides updates for which we detail the process below.
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#### Adding sources for a new version of HYCU
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#### Adding sources for a new version of HYCU <a name="adding-new-sources"></a>
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![Add Image HYCU for update 05](images/04-addimageforupdate05.png){.thumbnail}
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#### Runing the update from HYCU <a name="update-launch"></a>
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Log in via the URL provided when you created the Nutanix cluster, replacing the port **https://fqdnclusternutanix:8443**.
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![After Update 01](images/07-afterupdate02.png){.thumbnail}
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### Configuring backup in HYCU
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### Configuring backup in HYCU <a name="backup-configuration"></a>
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#### Setting up VM login passwords
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#### Setting up VM login passwords <a name="setting-passwords"></a>
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![Add vm to credential 04](images/08-addvmtocredential04.png){.thumbnail}
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#### Creating backup policies <a name="backup-strategies"></a>
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Go to the `policies`{.action} menu on the left and click the `+`{.action} button in the top right corner.
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This strategy makes a backup on OVHcloud S3 storage and also takes **snapshots** inside the Nutanix cluster, allowing for faster recovery.
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#### Assigning backup policies
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#### Assigning backup policies <a name="backup-strategies-assignment"></a>
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Select all VMs via the check box next to **NAME**, then click the shield-shaped `Policies`{.action} button in the top right to assign a policy to all VMs.
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![Affect policy to HYCU VM 02](images/11-addsomevmtopolicy02.png){.thumbnail}
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### Monitoring backup status <a name="backup-check"></a>
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![Display JobState](images/12-jobstate01.png){.thumbnail}
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### Restoring from HYCU <a name="restoring"></a>
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![Restore VM 01](images/13-restorevm01.png){.thumbnail}
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#### Restoring a virtual machine <a name="restoring-vm"></a>
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#### Retrieving a file
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#### Retrieving a file <a name="restoring-file"></a>
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#### Restoring an application <a name="restoring-app"></a>
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[Our OVHcloud Object Storage solutions](https://www.ovhcloud.com/en-gb/public-cloud/object-storage/)
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If you need training or technical assistance to implement our solutions, contact your sales representative or click on [this link](https://www.ovhcloud.com/en-gb/professional-services/) to get a quote and ask our Professional Services experts for assisting you on your specific use case of your project.
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If you need training or technical assistance for implementing our solutions, contact your sales representative or click [this link](/links/professional-services) to get a quote and request a personalized analysis of your project from our Professional Services team experts.
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Join our community of users on <https://community.ovh.com/en/>.

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