diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.de-de.md index 349b5039757..4d1a28839bd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.de-de.md @@ -14,11 +14,11 @@ Das bedeutet, dass dieses Guthabenkonto zuerst belastet wird und dann noch verbl ## Voraussetzungen - Sie verfügen über ein [Public Cloud Projekt](https://www.ovhcloud.com/de/public-cloud/) in Ihrem OVHcloud Kunden-Account. -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). ## In der praktischen Anwendung -Loggen Sie sich in Ihr [OVHcloud Kundencenter ein](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), gehen Sie in den Bereich `Public Cloud`{.action} und wählen Sie Ihr Projekt aus. Öffnen Sie `Credit and Vouchers`{.action} im linken Menü. +Loggen Sie sich in Ihr [OVHcloud Kundencenter ein](/links/manager), gehen Sie in den Bereich `Public Cloud`{.action} und wählen Sie Ihr Projekt aus. Öffnen Sie `Credit and Vouchers`{.action} im linken Menü. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-asia.md index b2bd1116681..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-asia.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/asia/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-au.md index 6c39f8ef2d2..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-au.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/en-au/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ca.md index a2ce08df5b8..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ca.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/en-ca/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-gb.md index 548300ed238..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-gb.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/en-gb/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ie.md index da648923c1b..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-ie.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/en-ie/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-sg.md index 70d26e451b4..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-sg.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/en-sg/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-us.md index 87466b1a367..671a382ae1d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.en-us.md @@ -12,12 +12,12 @@ With the *cloud credit* option you can allocate a specific amount to your Public ## Requirements -- A [Public Cloud project](https://www.ovhcloud.com/en/public-cloud/) in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) +- A [Public Cloud project](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions -Log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. +Log in to the [OVHcloud Control Panel](/links/manager), go to the `Public Cloud`{.action} section, and select the Public Cloud project concerned. Open `Credit and Vouchers`{.action} in the left-hand menu. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-es.md index a335e388bab..b0283b0592a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-es.md @@ -13,12 +13,12 @@ Esto significa que este crédito cloud se cargará en primer lugar y que, a cont ## Requisitos -- Un proyecto de [Public Cloud](https://www.ovhcloud.com/es-es/public-cloud/) en su cuenta de OVHcloud -- Tienes acceso a tu [Panel de configuración de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es) +- Un proyecto de [Public Cloud](/links/public-cloud/public-cloud) en su cuenta de OVHcloud +- Accesar a su [área de cliente de OVHcloud](/links/manager) ## Procedimiento -Inicie sesión en el [Panel de configuración de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es), acceda a la sección `Public Cloud`{.action} y seleccione el proyecto de Public Cloud correspondiente. Abra `Credit and Vouchers`{.action} en el menú de la izquierda. +Inicie sesión en su [área de cliente de OVHcloud](/links/manager), acceda a la sección `Public Cloud`{.action} y seleccione el proyecto de Public Cloud correspondiente. Abra `Credit and Vouchers`{.action} en el menú de la izquierda. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-us.md index 322efb884c1..b0283b0592a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.es-us.md @@ -13,12 +13,12 @@ Esto significa que este crédito cloud se cargará en primer lugar y que, a cont ## Requisitos -- Un proyecto de [Public Cloud](https://www.ovhcloud.com/es/public-cloud/) en su cuenta de OVHcloud -- Tienes acceso a tu [Panel de configuración de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws) +- Un proyecto de [Public Cloud](/links/public-cloud/public-cloud) en su cuenta de OVHcloud +- Accesar a su [área de cliente de OVHcloud](/links/manager) ## Procedimiento -Inicie sesión en el [Panel de configuración de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws), acceda a la sección `Public Cloud`{.action} y seleccione el proyecto de Public Cloud correspondiente. Abra `Credit and Vouchers`{.action} en el menú de la izquierda. +Inicie sesión en su [área de cliente de OVHcloud](/links/manager), acceda a la sección `Public Cloud`{.action} y seleccione el proyecto de Public Cloud correspondiente. Abra `Credit and Vouchers`{.action} en el menú de la izquierda. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-ca.md index 6c753d85228..54b1e2fd65a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-ca.md @@ -13,12 +13,12 @@ Cela signifie que ce crédit cloud est débité en premier et que toute dette se ## Prérequis -- Un projet [Public Cloud](https://www.ovhcloud.com/fr-ca/public-cloud/) dans votre compte OVHcloud -- Être connecté à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) +- Un projet [Public Cloud](/links/public-cloud/public-cloud) dans votre compte OVHcloud +- Être connecté à votre [espace client OVHcloud](/links/manager) ## En pratique -Connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), accédez à la section `Public Cloud`{.action} et sélectionnez le projet Public Cloud concerné. Ouvrez `Credit and Vouchers`{.action} dans le menu de gauche. +Connectez-vous à votre [espace client OVHcloud](/links/manager), accédez à la section `Public Cloud`{.action} et sélectionnez le projet Public Cloud concerné. Ouvrez `Credit and Vouchers`{.action} dans le menu de gauche. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-fr.md index be44235460c..c620c111002 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.fr-fr.md @@ -13,12 +13,12 @@ Cela signifie que ce crédit cloud est débité en premier et que toute dette se ## Prérequis -- Un projet [Public Cloud](https://www.ovhcloud.com/fr/public-cloud/) dans votre compte OVHcloud -- Être connecté à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) +- Un projet [Public Cloud](/links/public-cloud/public-cloud) dans votre compte OVHcloud +- Être connecté à votre [espace client OVHcloud](/links/manager) ## En pratique -Connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), accédez à la section `Public Cloud`{.action} et sélectionnez le projet Public Cloud concerné. Ouvrez `Credit and Vouchers`{.action} dans le menu de gauche. +Connectez-vous à votre [espace client OVHcloud](/links/manager), accédez à la section `Public Cloud`{.action} et sélectionnez le projet Public Cloud concerné. Ouvrez `Credit and Vouchers`{.action} dans le menu de gauche. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.it-it.md index a259d9054fa..829e95f72a2 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.it-it.md @@ -13,12 +13,12 @@ Questo significa che il credito Cloud viene addebitato per primo e che il debito ## Prerequisiti -- Un progetto [Public Cloud](https://www.ovhcloud.com/it/public-cloud/) nel tuo account OVHcloud -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +- Un progetto [Public Cloud](/links/public-cloud/public-cloud) nel tuo account OVHcloud +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) ## Procedura -Accedi allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), accedi alla sezione `Public Cloud`{.action} e seleziona il tuo progetto Public Cloud. Apri `Credit and Vouchers`{.action} nel menu a sinistra. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), accedi alla sezione `Public Cloud`{.action} e seleziona il tuo progetto Public Cloud. Apri `Credit and Vouchers`{.action} nel menu a sinistra. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pl-pl.md index 37569e1ad8e..a59762ec4a0 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pl-pl.md @@ -13,12 +13,12 @@ Oznacza to, że wszystkie zobowiązania z tytułu zasilenia konta cloud zostaną ## Wymagania początkowe -- Projekt [Public Cloud](https://www.ovhcloud.com/pl/public-cloud/) na Twoim koncie OVHcloud -- Dostęp do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) +- Projekt [Public Cloud](/links/public-cloud/public-cloud) na Twoim koncie OVHcloud +- Dostęp do [Panelu klienta OVHcloud](/links/manager) ## W praktyce -Zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), przejdź do sekcji `Public Cloud`{.action} i wybierz odpowiedni projekt Public Cloud. Otwórz `Credit and Vouchers`{.action} w menu po lewej stronie. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), przejdź do sekcji `Public Cloud`{.action} i wybierz odpowiedni projekt Public Cloud. Otwórz `Credit and Vouchers`{.action} w menu po lewej stronie. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pt-pt.md index 06212935ac4..1882442bb67 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/add_cloud_credit_to_project/guide.pt-pt.md @@ -13,12 +13,12 @@ Isto significa que este crédito cloud é debitado em primeiro lugar e que qualq ## Requisitos -- Um projeto [Public Cloud](https://www.ovhcloud.com/pt/public-cloud/) na sua conta OVHcloud -- Ter acesso à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) +- Um projeto [Public Cloud](/links/public-cloud/public-cloud) na sua conta OVHcloud +- Ter acesso à [Área de Cliente OVHcloud](/links/manager) ## Instruções -Aceda à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt), aceda à secção `Public Cloud`{.action} e selecione o projeto Public Cloud em questão. Abra `Credit and Vouchers`{.action} no menu à esquerda. +Aceda à [Área de Cliente OVHcloud](/links/manager), aceda a secção `Public Cloud`{.action} e selecione o projeto Public Cloud em questão. Abra `Credit and Vouchers`{.action} no menu à esquerda. > [!warning] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.de-de.md index 0693d39db29..989c605216f 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.de-de.md @@ -1,7 +1,7 @@ --- title: Best Practices für die Verwaltung Ihrer Dienstleistungen und Ihres OVHcloud Accounts excerpt: Erfahren Sie hier alles zur Verwaltung Ihrer Rechnungen, Bestellungen, Zahlungsmittel und Kunden-Accounts -updated: 2024-12-23 +updated: 2025-03-04 --- ## Ziel @@ -12,7 +12,7 @@ Diese Anleitung enthält die wichtigsten Punkte, die für eine ordnungsgemäße ## Voraussetzungen -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). - Sie haben aktive OVHcloud Dienste. ## In der praktischen Anwendung @@ -31,7 +31,7 @@ Damit die Sicherheitsmaßnahmen greifen, überprüfen Sie, ob Ihre E-Mail-Adress Die persönlichen Angaben (Postanschrift, E-Mail etc.) Ihres Kunden-Accounts müssen auf dem aktuellen Stand sein, um die Sicherheit und das reibungslose Funktionieren Ihrer Dienstleistungen zu gewährleisten. -Überprüfen Sie Ihre persönlichen Angaben, indem Sie oben rechts in Ihrem OVHcloud Kundencenter auf Ihren Namen und anschließend auf Ihre Initialen klicken (`Meinen Account verwalten`{.action}).
+Überprüfen Sie Ihre persönlichen Informationen, indem Sie rechts oben in Ihrem [OVHcloud Kundencenter](/links/manager) auf Ihren Namen und dann auf `Zu meinem Account`{.action} klicken.
Im Bereich `Mein Profil`{.action} rechts auf Ihrem Bildschirm (klicken Sie erneut auf Ihren Namen, um das rechte Menü zu schließen) klicken Sie auf `...`{.action} und dann auf `Mein Profil bearbeiten`{.action}. ![Myprofil](images/myprofile.png){.thumbnail} @@ -45,8 +45,8 @@ Vergewissern Sie sich, dass Ihre E-Mail-Adresse stets **aktuell, gesichert und e > Fügen Sie Ihren persönlichen Angaben auch eine **Backup-E-Mail** hinzu, um Sie vor Zugriffsverlusten auf Ihren OVHcloud Kunden-Account zu schützen. > -Die von OVHcloud versendeten E-Mails sind auch über Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) einsehbar.
-Klicken Sie oben rechts auf Ihren Bildschirm auf Ihren Namen und dann im rechten Menü auf `E-Mails von OVHcloud`{.action}. +Die von OVHcloud versendeten E-Mails sind auch über Ihr [OVHcloud Kundencenter](/links/manager) einsehbar.
+Klicken Sie oben rechts auf Ihren Bildschirm auf Ihren Namen und dann im rechten Menü auf `Meine Kommunikation`{.action}. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Klicken Sie oben rechts auf Ihren Bildschirm auf Ihren Namen und dann im rechten > [!primary] > -> Um Dienstunterbrechungen zu vermeiden und die automatische Verlängerung zu aktivieren, [hinterlegen Sie ein Zahlungsmittel](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +> Um Dienstunterbrechungen zu vermeiden und die automatische Verlängerung zu aktivieren, [hinterlegen Sie ein Zahlungsmittel](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in Ihrem [OVHcloud Kundencenter](/links/manager). > > Vergewissern Sie sich regelmäßig, dass Ihr Zahlungsmittel **gültig** ist. > @@ -68,16 +68,14 @@ Wenn Sie sich entscheiden, die automatische Verlängerung nicht zu aktivieren, e ### Übersicht Ihrer Bestellungen -Wussten Sie, dass Sie [Ihre Bestellungen](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) nachverfolgen können?
-Gehen Sie zum Tab `Dashboard`{.action} Ihres Kundencenters und klicken Sie dann auf den Tab `Meine Bestellungen anzeigen`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Wussten Sie, dass Sie [Ihre Bestellungen](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in Ihrem [OVHcloud Kundencenter](/links/manager) nachverfolgen können?
+Klicken Sie einfach auf das OVHcloud Logo oben links auf Ihrem Bildschirm und dann auf `Meine Bestellungen anzeigen`{.action}. Sie werden über die Schritte der Ausführung informiert und erfahren, ob auf Ihrer Seite Aktionen notwendig sind. ### Kündigung von Dienstleistungen -Wenn Sie einen Ihrer Dienste nicht mehr nutzen möchten, können Sie ihn kündigen, die Verlängerung auf den manuellen Modus umstellen oder ihn sofort aus Ihrem [OVHcloud-Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) löschen. +Wenn Sie einen Ihrer Dienste nicht mehr nutzen möchten, können Sie ihn kündigen, die Verlängerung auf den manuellen Modus umstellen oder ihn sofort aus Ihrem [OVHcloud-Kundencenter](/links/manager) löschen. Klicken Sie zunächst auf Ihren Namen oben rechts neben Ihrem Bildschirm und dann auf `Meine Angebote und Dienste`{.action}. Klicken Sie auf der rechten Seite auf den Button `...`{.action} der dem Dienst entspricht, den Sie bearbeiten möchten, und klicken Sie dann auf einen der folgenden Buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-asia.md index edcdcda584e..4f3fb08f4f4 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-au.md index d4a13d1218d..1393c65f1c1 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-au.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ca.md index fd44421d022..71c17e75988 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-gb.md index d30af9a9a87..47f686f5770 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ie.md index 3bc6105319a..47f686f5770 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-sg.md index 325c0cf8d60..1393c65f1c1 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-us.md index 42f1f09d936..1393c65f1c1 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.en-us.md @@ -1,7 +1,7 @@ --- title: Best practices for managing your OVHcloud services and account excerpt: Find out about the best ways to manage your invoices, orders, payment methods and account -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -12,7 +12,7 @@ This guide contains the essential elements for managing your account and the bil ## Requirements -- Access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) +- Access to your [OVHcloud Control Panel](/links/manager) - Active OVHcloud services in your OVHcloud account ## Instructions @@ -31,7 +31,7 @@ For the security measures to be efficient, make sure your email addresses (main Your personal information (postal address, email address, etc.) must be up-to-date in your customer account to guarantee the security and proper functioning of your services. -Check your personal information by clicking on your name in the top right-hand corner of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), then on your initials (`Manage my account`{.action}).
+Verify your personal information by clicking on your name in the top right-hand corner of your [OVHcloud Control Panel](/links/manager), then `Access my account`{.action}.
In the `My profile`{.action} section on the right of your screen (click on your name again to remove the left menu), click on `...`{.action}, then on `Edit my profile`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -42,11 +42,11 @@ Ensure your email address is always **up to date, accessible and secured**. Emai > [!warning] > -> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +> Add a **backup email** to your personal information to prevent any loss of access to your [OVHcloud Control Panel](/links/manager). > -Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we).
-Click on your name at the top right of your screen, then on `Service emails`{.action} in the right-hand menu. +Emails sent by OVHcloud will be also visible in your [OVHcloud Control Panel](/links/manager).
+Click on your name at the top right of your screen, then on `My messages`{.action} in the right-hand menu. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Click on your name at the top right of your screen, then on `Service emails`{.ac > [!primary] > -> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +> In order to prevent any service interruption and for the good functioning of the autorenewal, [register a payment method](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) in your [OVHcloud Control Panel](/links/manager). > > Check regularly that your payment method is **valid**. > @@ -68,16 +68,14 @@ If you decide not to activate the autorenewal on your services, you will receive ### Order follow-up -Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we)?
-Just navigate to the `Dashboard`{.action} tab at the top menu of your screen, then click on `View my orders`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Did you know that you can [track your orders](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) in your [OVHcloud Control Panel](/links/manager)?
+Just click on the OVHcloud logo in the top left-hand corner of your screen, then click `View my orders`{.action}. You will find out the steps of delivery and you will know if actions are required from your side. ### Service termination -If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +If you want to stop using one of your services, you can either cancel it, set its renewal to manual mode or delete it immediately through your [OVHcloud Control Panel](/links/manager). First click on your name at the top right of your screen, then on `My solutions & services`{.action}. On the right side of your screen, click on the `...`{.action} button corresponding to the service you want to act on, then click on one of the following buttons: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-es.md index d39f60abcc7..f02516320b1 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-es.md @@ -1,7 +1,7 @@ --- title: Buenas prácticas para la gestión de sus servicios y de su cuenta de OVHcloud excerpt: Aquí encontrará los elementos imprescindibles para la correcta gestión de sus facturas, pedidos, formas de pago y cuenta de cliente. -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -13,7 +13,7 @@ Esta guía explica los requisitos necesarios para una buena gestión de su cuent ## Requisitos - Tener uno o más servicios de OVHcloud activos. -- Haber iniciado sesión en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +- Haber iniciado sesión en su [área de cliente de OVHcloud](/links/manager). ## Procedimiento @@ -31,7 +31,7 @@ Para que las medidas de seguridad sean eficaces, asegúrese de que sus direccion Sus datos personales (dirección postal, correo electrónico, etc.) deben estar actualizados en su cuenta de cliente para garantizar la seguridad y el buen funcionamiento de sus servicios. -Compruebe sus datos personales haciendo clic en su nombre en la esquina superior derecha del área de cliente de OVHcloud y seleccionando sus iniciales (`Gestionar mi cuenta`{.action}).
+Para consultar sus datos personales, haga clic en su nombre en la esquina superior derecha de su [área de cliente de OVHcloud](/links/manager) y seleccione en `Acceder a mi cuenta`{.action}.
En la sección `Mi perfil`{.action} a la derecha de su pantalla (haga clic de nuevo en su nombre para borrar el menú de la izquierda), haga clic en `...`{.action} y luego en `Editar mi perfil`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -45,8 +45,8 @@ Asegúrese de que su dirección de correo electrónico esté siempre **actualiza > Añada también un **email de seguridad** a sus datos personales para evitar perder el acceso a su cuenta de cliente de OVHcloud. > -También puede acceder a los mensajes de correo enviados por OVHcloud desde su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es).
-Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidamente, en el menú de la derecha, haga clic en `Emails de servicio`{.action}. +También puede acceder a los mensajes de correo enviados por OVHcloud desde su [área de cliente de OVHcloud](/links/manager).
+Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidamente, en el menú de la derecha, haga clic en `Mis mensajes`{.action}. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidam > [!primary] > -> Para evitar interrupciones del servicio y garantizar el buen funcionamiento de la renovación automática, [guarde una forma de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) en su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +> Para evitar interrupciones del servicio y garantizar el buen funcionamiento de la renovación automática, [guarde una forma de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) en su [área de cliente de OVHcloud](/links/manager). > > Compruebe regularmente que su forma de pago es **válida**. > @@ -68,16 +68,14 @@ Si decide no activar la renovación automática, recibirá notificaciones por co ### Seguimiento de sus pedidos -¿Sabía que podía [seguir sus pedidos](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) en su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es)?
-En la pestaña `Panel de control`{.action} del menú superior de su pantalla, haga clic en `Ver mis pedidos`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +¿Sabía que podía [seguir sus pedidos](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) en su [área de cliente de OVHcloud](/links/manager)?
+Solo tiene que hacer clic en el logotipo de OVHcloud en la esquina superior izquierda de su pantalla y luego en `Ver mis pedidos`{.action}. Le informaremos de las etapas de la entrega y sabrá si es necesario realizar alguna acción. ### Baja de servicios -Si quiere dejar de utilizar uno de sus servicios, puede darlo de baja, pasar la renovación a modo manual o eliminarlo inmediatamente desde el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +Si quiere dejar de utilizar uno de sus servicios, puede darlo de baja, pasar la renovación a modo manual o eliminarlo inmediatamente desde el [área de cliente de OVHcloud](/links/manager). Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidamente, en `Mis soluciones y servicios`{.action}. En el lado derecho de su pantalla, haga clic en el botón `...`{.action} correspondiente al servicio en el que quiera realizar la acción y seleccione uno de los siguientes botones: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-us.md index 8739a81a1d2..7beeea9ef17 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.es-us.md @@ -1,7 +1,7 @@ --- title: Buenas prácticas para la gestión de sus servicios y de su cuenta de OVHcloud excerpt: Aquí encontrará los elementos imprescindibles para la correcta gestión de sus facturas, pedidos, formas de pago y cuenta de cliente. -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -13,7 +13,7 @@ Esta guía explica los requisitos necesarios para una buena gestión de su cuent ## Requisitos - Tener uno o más servicios de OVHcloud activos. -- Haber iniciado sesión en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +- Haber iniciado sesión en su [área de cliente de OVHcloud](/links/manager). ## Procedimiento @@ -31,7 +31,7 @@ Para que las medidas de seguridad sean eficaces, asegúrese de que sus direccion Sus datos personales (dirección postal, correo electrónico, etc.) deben estar actualizados en su cuenta de cliente para garantizar la seguridad y el buen funcionamiento de sus servicios. -Compruebe sus datos personales haciendo clic en su nombre en la esquina superior derecha del área de cliente de OVHcloud y seleccionando sus iniciales (`Gestionar mi cuenta`{.action}).
+Para consultar sus datos personales, haga clic en su nombre en la esquina superior derecha de su [área de cliente de OVHcloud](/links/manager) y seleccione en `Acceder a mi cuenta`{.action}.
En la sección `Mi perfil`{.action} a la derecha de su pantalla (haga clic de nuevo en su nombre para borrar el menú de la izquierda), haga clic en `...`{.action} y luego en `Editar mi perfil`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -45,8 +45,8 @@ Asegúrese de que su dirección de correo electrónico esté siempre **actualiza > Añada también un **email de seguridad** a sus datos personales para evitar perder el acceso a su cuenta de cliente de OVHcloud. > -También puede acceder a los mensajes de correo enviados por OVHcloud desde su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws).
-Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidamente, en el menú de la derecha, haga clic en `Emails de servicio`{.action}. +También puede acceder a los mensajes de correo enviados por OVHcloud desde su [área de cliente de OVHcloud](/links/manager).
+Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidamente, en el menú de la derecha, haga clic en `Mis mensajes`{.action}. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidam > [!primary] > -> Para evitar interrupciones del servicio y garantizar el buen funcionamiento de la renovación automática, [guarde una forma de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) en su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +> Para evitar interrupciones del servicio y garantizar el buen funcionamiento de la renovación automática, [guarde una forma de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) en su [área de cliente de OVHcloud](/links/manager). > > Compruebe regularmente que su forma de pago es **válida**. > @@ -68,16 +68,14 @@ Si decide no activar la renovación automática, recibirá notificaciones por co ### Seguimiento de sus pedidos -¿Sabía que podía [seguir sus pedidos](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) en su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws)?
-En la pestaña `Panel de control`{.action} del menú superior de su pantalla, haga clic en `Ver mis pedidos`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +¿Sabía que podía [seguir sus pedidos](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) en su [área de cliente de OVHcloud](/links/manager)?
+Solo tiene que hacer clic en el logotipo de OVHcloud en la esquina superior izquierda de su pantalla y luego en `Ver mis pedidos`{.action}. Le informaremos de las etapas de la entrega y sabrá si es necesario realizar alguna acción. ### Baja de servicios -Si quiere dejar de utilizar uno de sus servicios, puede darlo de baja, pasar la renovación a modo manual o eliminarlo inmediatamente desde el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +Si quiere dejar de utilizar uno de sus servicios, puede darlo de baja, pasar la renovación a modo manual o eliminarlo inmediatamente desde el [área de cliente de OVHcloud](/links/manager). Haga clic en su nombre en la esquina superior derecha de su pantalla y, seguidamente, en `Mis soluciones y servicios`{.action}. En el lado derecho de su pantalla, haga clic en el botón `...`{.action} correspondiente al servicio en el que quiera realizar la acción y seleccione uno de los siguientes botones: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-ca.md index 2e225d2f7f4..fc0409a2f74 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: Les bonnes pratiques pour la gestion de vos services et de votre compte OVHcloud excerpt: Retrouvez ici les éléments indispensables pour la bonne gestion de vos factures, commandes, moyens de paiement et compte client -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objectif @@ -31,7 +31,7 @@ Pour que les mesures de sécurité soient efficaces, assurez-vous que vos adress Vos informations personnelles (adresse postale, e-mail, etc.) doivent être à jour sur votre compte client afin de garantir la sécurité et le bon fonctionnement de vos services. -Vérifiez vos informations personnelles en cliquant, en haut à droite de votre espace client OVHcloud, sur votre nom puis sur vos initiales (`Gérer mon compte`{.action}).
+Vérifiez vos informations personnelles en cliquant, en haut à droite de votre [espace client OVHcloud](/links/manager), sur votre nom, puis sur `Mon compte`{.action}.
Dans la section `Mon profil`{.action} à droite de votre écran (cliquez à nouveau sur votre nom pour faire disparaître le menu de gauche), cliquez sur `...`{.action}, puis sur `Modifier mon profil`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -46,7 +46,7 @@ Assurez-vous que votre adresse e-mail est toujours **à jour, sécurisée et acc > Les e-mails envoyés par OVHcloud sont également accessibles depuis votre [espace client OVHcloud](/links/manager).
-Cliquez sur votre nom en haut à droite de votre écran puis sur `E-mails de service`{.action} dans le menu de droite. +Cliquez sur votre nom en haut à droite de votre écran puis sur `Mes communications`{.action} dans le menu de droite. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -72,9 +72,7 @@ Si vous décidez de ne pas activer le renouvellement automatique, vous recevrez ### Suivi de vos commandes Saviez-vous que vous pouviez [suivre vos commandes](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) dans votre [espace client OVHcloud](/links/manager) ?
-Il vous suffit de vous rendre dans l'onglet `Tableau de bord`{.action} du menu supérieur de votre écran puis de cliquer sur `Voir mes commandes`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Il vous suffit de cliquer sur le logo d'OVHcloud en haut à gauche de votre écran puis de cliquer sur `Voir mes commandes`{.action}. Vous serez informé des étapes de la livraison et vous saurez si des actions sont nécessaires de votre côté. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-fr.md index 2e225d2f7f4..fc0409a2f74 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: Les bonnes pratiques pour la gestion de vos services et de votre compte OVHcloud excerpt: Retrouvez ici les éléments indispensables pour la bonne gestion de vos factures, commandes, moyens de paiement et compte client -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objectif @@ -31,7 +31,7 @@ Pour que les mesures de sécurité soient efficaces, assurez-vous que vos adress Vos informations personnelles (adresse postale, e-mail, etc.) doivent être à jour sur votre compte client afin de garantir la sécurité et le bon fonctionnement de vos services. -Vérifiez vos informations personnelles en cliquant, en haut à droite de votre espace client OVHcloud, sur votre nom puis sur vos initiales (`Gérer mon compte`{.action}).
+Vérifiez vos informations personnelles en cliquant, en haut à droite de votre [espace client OVHcloud](/links/manager), sur votre nom, puis sur `Mon compte`{.action}.
Dans la section `Mon profil`{.action} à droite de votre écran (cliquez à nouveau sur votre nom pour faire disparaître le menu de gauche), cliquez sur `...`{.action}, puis sur `Modifier mon profil`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -46,7 +46,7 @@ Assurez-vous que votre adresse e-mail est toujours **à jour, sécurisée et acc > Les e-mails envoyés par OVHcloud sont également accessibles depuis votre [espace client OVHcloud](/links/manager).
-Cliquez sur votre nom en haut à droite de votre écran puis sur `E-mails de service`{.action} dans le menu de droite. +Cliquez sur votre nom en haut à droite de votre écran puis sur `Mes communications`{.action} dans le menu de droite. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -72,9 +72,7 @@ Si vous décidez de ne pas activer le renouvellement automatique, vous recevrez ### Suivi de vos commandes Saviez-vous que vous pouviez [suivre vos commandes](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) dans votre [espace client OVHcloud](/links/manager) ?
-Il vous suffit de vous rendre dans l'onglet `Tableau de bord`{.action} du menu supérieur de votre écran puis de cliquer sur `Voir mes commandes`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Il vous suffit de cliquer sur le logo d'OVHcloud en haut à gauche de votre écran puis de cliquer sur `Voir mes commandes`{.action}. Vous serez informé des étapes de la livraison et vous saurez si des actions sont nécessaires de votre côté. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.it-it.md index 6ebd82a8227..f2b4f2e6e6a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.it-it.md @@ -1,7 +1,7 @@ --- title: Best practice per la gestione dei tuoi servizi e del tuo account OVHcloud excerpt: Trovi qui gli elementi indispensabili per una corretta gestione delle tue fatture, ordini, modalità di pagamento e account cliente -updated: 2024-12-23 +updated: 2025-03-04 --- ## Obiettivo @@ -13,7 +13,7 @@ Questa guida ti mostra gli elementi essenziali per una corretta gestione del tuo ## Prerequisiti - Disporre di uno o più servizi OVHcloud attivi -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) ## Procedura @@ -31,7 +31,7 @@ Per garantire l'efficacia delle misure di sicurezza, assicurati che i tuoi indir Le tue informazioni personali (indirizzo postale, email, ecc...) devono essere aggiornate sul tuo account cliente per garantire la sicurezza e il corretto funzionamento dei tuoi servizi. -Per verificare le informazioni personali accedi allo Spazio Cliente OVHcloud, clicca sul tuo nome e poi sulle iniziali (`Gestione account`{.action}).
+Verifica le tue informazioni personali cliccando sul tuo nome in alto a destra del tuo [Spazio Cliente OVHcloud](/links/manager) e poi su `Accedere al mio account`{.action}.
Nella sezione `Il tuo profilo`{.action} a destra dello schermo (clicca di nuovo sul tuo nome per eliminare il menu a sinistra), clicca su `...`{.action} e poi su `Modifica il tuo profilo`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -45,8 +45,8 @@ Assicurati che il tuo indirizzo email sia sempre **aggiornato, sicuro e accessib > Aggiungi un'**email di recupero** alle tue informazioni personali per proteggerti da qualsiasi perdita di accesso al tuo account cliente OVHcloud. > -Le email inviate da OVHcloud sono accessibili anche dallo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it).
-Clicca sul tuo nome in alto a destra e poi su `Email di servizio`{.action} nel menu di destra. +Le email inviate da OVHcloud sono accessibili anche dallo [Spazio Cliente OVHcloud](/links/manager).
+Clicca sul tuo nome in alto a destra e poi su `Le mie comunicazioni`{.action} nel menu di destra. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Clicca sul tuo nome in alto a destra e poi su `Email di servizio`{.action} nel m > [!primary] > -> Per evitare interruzioni di servizio e garantire il corretto funzionamento del rinnovo automatico, [registra una modalità di pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) nello [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +> Per evitare interruzioni di servizio e garantire il corretto funzionamento del rinnovo automatico, [registra una modalità di pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) nello [Spazio Cliente OVHcloud](/links/manager). > > Assicurati regolarmente che il tuo metodo di pagamento sia **valido**. > @@ -68,16 +68,14 @@ Se decidi di non attivare il rinnovo automatico, riceverai una notifica via emai ### Controllo dei tuoi ordini -Sapevate di poter [seguire i vostri ordini](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) nel vostro [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) ?
-Accedi alla scheda `Dashboard`{.action} del menu superiore dello schermo e clicca su `Visualizza i tuoi ordini`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Sapevate di poter [seguire i vostri ordini](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) nel vostro [Spazio Cliente OVHcloud](/links/manager) ?
+Ti basta cliccare sul logo di OVHcloud in alto a sinistra e poi su `Visualizza i tuoi ordini`{.action}. Riceverai gli step della consegna e saprai se hai bisogno di aiuto per effettuare l'operazione. ### Disattivare il serviziozione dei servizi -Per disattivare uno dei tuoi servizi, attivarlo manualmente o eliminarlo immediatamente dallo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it). +Per disattivare uno dei tuoi servizi, attivarlo manualmente o eliminarlo immediatamente dallo [Spazio Cliente OVHcloud](/links/manager). Clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. Sul lato destro dello schermo, clicca sui tre puntini in corrispondenza del servizio che intendi utilizzare e seleziona uno dei pulsanti seguenti: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pl-pl.md index 8a73a845775..a7aedfcefdc 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: Dobre praktyki zarządzania usługami i kontem OVHcloud excerpt: Znajdziesz tutaj elementy niezbędne do prawidłowego zarządzania fakturami, zamówieniami, sposobami płatności i kontem klienta. -updated: 2024-12-23 +updated: 2025-03-04 --- ## Wprowadzenie @@ -13,7 +13,7 @@ Niniejszy przewodnik zawiera elementy niezbędne do prawidłowego zarządzania k ## Wymagania początkowe - Posiadanie jednej lub kilku aktywnych usług OVHcloud -- Dostęp do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) +- Dostęp do [Panelu klienta OVHcloud](/links/manager) ## W praktyce @@ -31,7 +31,7 @@ Aby środki bezpieczeństwa były skuteczne, upewnij się, że Twoje konta e-mai Twoje dane osobowe (adres pocztowy, e-mail, itp.) muszą być aktualne na Twoim koncie klienta, aby zapewnić bezpieczeństwo i prawidłowe działanie usług. -Sprawdź Twoje dane osobowe klikając w prawym górnym rogu Panelu klienta OVHcloud, na Twoje nazwisko, a następnie na Twoje inicjały (`Zarządzaj kontem`{.action}).
+Sprawdź dane osobowe, klikając w prawym górnym rogu [Panelu klienta OVHcloud](/links/manager) Twoje nazwisko, a następnie wybierając `Dostęp do konta`{.action}.
W sekcji `Mój profil`{.action} po prawej stronie ekranu (kliknij ponownie nazwę, aby usunąć menu po lewej stronie), kliknij `...`{.action}, a następnie `Edytuj moj profil`{.action}. ![miprofile](images/myprofile.png){.thumbnail} @@ -45,8 +45,8 @@ Upewnij się, czy Twoje konto e-mail jest zawsze **aktualne, bezpieczne i dostę > Dodaj również **e-mail zapasowy** do Twoich danych osobowych, aby zapobiec utracie dostępu do Twojego konta klienta OVHcloud. > -E-maile wysłane przez OVHcloud są również dostępne w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl)
-Kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie kliknij `E-maile od OVHcloud`{.action} w prawym menu. +E-maile wysłane przez OVHcloud są również dostępne w [Panelu klienta OVHcloud](/links/manager)
+Kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie kliknij `Połączenia`{.action} w prawym menu. ![service_email](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie kliknij `E-mail > [!primary] > -> Aby uniknąć przerw w świadczeniu usług oraz zapewnić prawidłowe funkcjonowanie automatycznego odnowienia, [Zarządzanie sposobami płatności](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) w Twoim [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). +> Aby uniknąć przerw w świadczeniu usług oraz zapewnić prawidłowe funkcjonowanie automatycznego odnowienia, [Zarządzanie sposobami płatności](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) w Twoim [Panelu klienta OVHcloud](/links/manager). > > Upewnij się regularnie, czy Twój sposób płatności jest **prawidłowy**. > @@ -68,16 +68,14 @@ Jeśli zdecydujesz się nie aktywować automatycznego odnowienia, otrzymasz e-ma ### Informacje o zamówieniach -Czy wiesz, że możesz [śledzić zamówienia](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl)?
-Wystarczy przejść do zakładki `Dashboard`{.action} w górnym menu ekranu, a następnie kliknąć `Wyswietl moje zamówienia`{.action}. - -![starsi](images/viewmyorders.png){.thumbnail} +Czy wiesz, że możesz [śledzić zamówienia](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) w [Panelu klienta OVHcloud](/links/manager)?
+Kliknij logo OVHcloud w lewym górnym rogu ekranu, a następnie kliknij `Wyswietl moje zamówienia`{.action}. Będziesz informowany o etapach dostawy i będziesz wiedzieć, czy konieczne są działania po Twojej stronie. ### Rezygnacja z usług -Jeśli chcesz przestać korzystać z którejkolwiek z Twoich usług, możesz je anulować, przełączyć na tryb ręczny lub usunąć natychmiast w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). +Jeśli chcesz przestać korzystać z którejkolwiek z Twoich usług, możesz je anulować, przełączyć na tryb ręczny lub usunąć natychmiast w [Panelu klienta OVHcloud](/links/manager). Najpierw kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie `Moje rozwiązania i usługi`{.action}. Po prawej stronie ekranu kliknij przycisk `...`{.action} odnoszący się do usługi, na którą chcesz działać, po czym kliknij jeden z poniższych przycisków: diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pt-pt.md index 315406f9ae9..1931069f35b 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/billing_best_practices/guide.pt-pt.md @@ -1,7 +1,7 @@ --- title: As boas práticas para a gestão dos seus serviços e da sua conta OVHcloud excerpt: Encontre aqui os elementos indispensáveis para a boa gestão das suas faturas, encomendas, métodos de pagamento e conta de cliente -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -13,13 +13,13 @@ Este guia contém os elementos indispensáveis a uma boa gestão da sua conta e ## Requisitos - Dispor de um ou vários serviços ativos da OVHcloud. -- Ter acesso à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). +- Ter acesso à [Área de Cliente OVHcloud](/links/manager). ## Instruções ### Parâmetros da conta -#### Proteja a sua conta +#### Proteja à sua conta - [Crie uma palavra-passe forte](/pages/account_and_service_management/account_information/manage-ovh-password#gerar-uma-boa-palavra-passe) que assegurará a confidencialidade da sua conta. @@ -31,7 +31,7 @@ Para que as medidas de segurança sejam eficazes, certifique-se de que os seus e As suas informações pessoais (endereço postal, e-mail, etc.) devem estar atualizadas na sua conta de cliente para garantir a segurança e o bom funcionamento dos seus serviços. -Verifique os seus dados pessoais clicando no seu nome e nas suas iniciais (`Gerir a minha conta`{.action}) no canto superior direito da sua Área de Cliente OVHcloud.
+Verifique as suas informações pessoais clicando, no canto superior direito do seu [Área de Cliente OVHcloud](/links/manager), no seu nome e, depois, em `Aceder à minha conta`{.action}.
Na secção `O meu perfil`{.action} à direita do ecrã (clique novamente no seu nome para eliminar o menu à esquerda), clique em `...`{.action} e, a seguir, em `Editar o meu perfil`{.action}. ![myprofile](images/myprofile.png){.thumbnail} @@ -45,8 +45,8 @@ Certifique-se de que o seu endereço de e-mail está sempre **atualizado, seguro > Adicione um **e-mail de SOS** às suas informações pessoais para o proteger de qualquer perda de acesso à sua conta de cliente OVHcloud. > -Os e-mails enviados pela OVHcloud também estão acessíveis a partir da [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt).
-Clique no seu nome no canto superior direito do seu ecrã e, a seguir, nos `E-mails de serviço`{.action} no menu à direita. +Os e-mails enviados pela OVHcloud também estão acessíveis a partir da [Área de Cliente OVHcloud](/links/manager).
+Clique no seu nome no canto superior direito do seu ecrã e, a seguir, nos `As minhas comunicações`{.action} no menu à direita. ![service_emails](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} @@ -54,7 +54,7 @@ Clique no seu nome no canto superior direito do seu ecrã e, a seguir, nos `E-ma > [!primary] > -> Para evitar qualquer interrupção de serviço e para o bom funcionamento da renovação automática, [Gerir os meus métodos de pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) na sua [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) +> Para evitar qualquer interrupção de serviço e para o bom funcionamento da renovação automática, [Gerir os meus métodos de pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) na sua [Área de Cliente OVHcloud](/links/manager). > > Certifique-se regularmente de que o seu método de pagamento é **válido**. > @@ -64,20 +64,18 @@ Para mais informações sobre a ativação da renovação automática, consulte - [Gerir a renovação dos serviços](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal); - [Gerir os meus métodos de pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods); -Se decidir não ativar a renovação automática, receberá notificações por e-mail convidando-o a efetuar um **pagamento manual**. Permite-lhe renovar o seu serviço com antecedência ou pagar a sua fatura em espera. +Se decidir não ativar a renovação automática, receberá notificações por e-mail convidando-o a efetuar um **pagamento manual**. Permite-lhe renovar o seu serviço com antecedência ou pagar à sua fatura em espera. ### Seguimento das suas encomendas -Sabia que podia [Gerir as encomendas da OVHcloud](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) no seu [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt)?
-Basta aceder ao separador `Painel de controlo`{.action} do menu superior do seu ecrã e clicar em `Ver as minhas encomendas`{.action}. - -![viewmyorders](images/viewmyorders.png){.thumbnail} +Sabia que podia [Gerir as encomendas da OVHcloud](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders) no seu [Área de Cliente OVHcloud](/links/manager)?
+Basta clicar no logótipo da OVHcloud no canto superior esquerdo do seu ecrã e clicar em `Ver as minhas encomendas`{.action}. Será informado das etapas da entrega e saberá se são necessárias ações. ### Rescisão de serviços -Se pretender deixar de utilizar um dos seus serviços, pode rescindir o serviço, passar a renovação em modo manual ou eliminá-lo imediatamente a partir da [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). +Se pretender deixar de utilizar um dos seus serviços, pode rescindir o serviço, passar a renovação em modo manual ou eliminá-lo imediatamente a partir da [Área de Cliente OVHcloud](/links/manager). Clique primeiro no seu nome no canto superior direito do seu ecrã e, a seguir, em `As minhas ofertas e serviços`{.action}. No lado direito do ecrã, clique no botão `...`{.action} correspondente ao serviço sobre o qual deseja atuar e, em seguida, num dos botões seguintes: @@ -89,7 +87,7 @@ Para obter mais informações sobre a rescisão dos seus serviços, consulte o g ### Encerramento de conta -Se pretender encerrar definitivamente a sua conta pessoal OVHcloud, verifique em primeiro lugar se não contém serviços ativos, faturas com pagamento pendente ou encomendas em curso.
+Se pretender encerrar definitivamente à sua conta pessoal OVHcloud, verifique em primeiro lugar se não contém serviços ativos, faturas com pagamento pendente ou encomendas em curso.
De seguida, utilize [este formulário](https://www.ovh.pt/proteger-dados-pessoais/exercer-seus-direitos/) para pedir a eliminação definitiva da sua conta. Selecione exercer o "Direito de eliminação" na lista de propostas. ## Quer saber mais? diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-asia.md index 0280f5b8f9f..974f16ba354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-au.md index 0280f5b8f9f..974f16ba354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-au.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ca.md index 0280f5b8f9f..974f16ba354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-gb.md index 96d560afd99..d7f09db7650 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ie.md index 0280f5b8f9f..974f16ba354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-sg.md index 0280f5b8f9f..974f16ba354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-us.md index 0280f5b8f9f..974f16ba354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.en-us.md @@ -1,7 +1,7 @@ --- title: "How to obtain the carbon footprint of your OVHcloud services" excerpt: "Find out how to retrieve the monthly carbon footprint of your OVHcloud services using our carbon calculator" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objective @@ -11,6 +11,7 @@ As part of your professional activities or out of interest on the subject, you m **Find out how to retrieve the monthly carbon footprint of your OVHcloud services.** ## Requirements + - Being the billing contact for the service(s) you would like to create a carbon footprint for. For more information, see [our guide to managing contacts](/pages/account_and_service_management/account_information/managing_contacts). **The carbon footprint calculation is available for the following services:** @@ -39,9 +40,8 @@ Please note the following information: ### Retrieving the monthly carbon footprint report for the previous month via the OVHcloud Control Panel 1. Log in to the [OVHcloud Control Panel](/links/manager). -1. Click on your account name in the top right-hand corner, then click on your name again in the sidebar that appears on the right-hand side. -1. On the new page that opens, click on the `My Carbon Footprint`{.action} tab in the left-hand column. -1. On the page that appears, click `Download my [Month] [Year] footprint`{.action}. +1. On the page that opens, scroll down to the **Useful links** section in the left-hand column, then click on the `My carbon footprint`{.action} tab. +1. On the new page that appears, click `Download my [Month] [Year] footprint`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-ca.md index 70f705d28ca..08ff1909898 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: "Comment obtenir l'empreinte carbone de vos services OVHcloud" excerpt: "Découvrez comment récupérer l'empreinte carbone mensuelle des services OVHcloud grâce à notre calculatrice carbone" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objectif @@ -40,9 +40,8 @@ Plusieurs points sont à prendre en compte : ### Récupérer le bilan mensuel du mois précédent via l'espace client OVHcloud 1. Connectez-vous à l'[espace client OVHcloud](/links/manager). -1. Cliquez sur le nom de votre compte en haut à droite, puis de nouveau sur votre nom dans la barre latérale qui apparaît à droite. -1. Sur la nouvelle page qui s'affiche et dans la colonne de gauche, cliquez sur l'onglet `Mon empreinte Carbone`{.action}. -1. Sur la page qui apparaît, cliquez sur `Télécharger mon empreinte de [Mois] [Année]`{.action}. +1. Sur la page qui s'affiche et dans la colonne de gauche, descendez jusqu'à la section **Liens utiles**, puis cliquez sur l'onglet `Mon bilan carbone`{.action}. +1. Sur la nouvelle page qui apparaît, cliquez sur `Télécharger mon empreinte de [Mois] [Année]`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-fr.md index 01b53ea5ebd..d27961250c1 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/carbon_footprint/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: "Comment obtenir l'empreinte carbone de vos services OVHcloud" excerpt: "Découvrez comment récupérer l'empreinte carbone mensuelle des services OVHcloud grâce à notre calculatrice carbone" -updated: 2025-02-28 +updated: 2025-03-04 --- ## Objectif @@ -40,9 +40,8 @@ Plusieurs points sont à prendre en compte : ### Récupérer le bilan mensuel du mois précédent via l'espace client OVHcloud 1. Connectez-vous à l'[espace client OVHcloud](/links/manager). -1. Cliquez sur le nom de votre compte en haut à droite, puis de nouveau sur votre nom dans la barre latérale qui apparaît à droite. -1. Sur la nouvelle page qui s'affiche et dans la colonne de gauche, cliquez sur l'onglet `Mon empreinte Carbone`{.action}. -1. Sur la page qui apparaît, cliquez sur `Télécharger mon empreinte de [Mois] [Année]`{.action}. +1. Sur la page qui s'affiche et dans la colonne de gauche, descendez jusqu'à la section **Liens utiles**, puis cliquez sur l'onglet `Mon bilan carbone`{.action}. +1. Sur la nouvelle page qui apparaît, cliquez sur `Télécharger mon empreinte de [Mois] [Année]`{.action}. ![Carbon footprint](/pages/assets/screens/control_panel/product-selection/right-column/carbon-footprint/my-carbon-footprint.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.de-de.md index aa324c4e41f..ee4272b2b8d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.de-de.md @@ -26,13 +26,13 @@ Instanzen mit monatlicher Fälligkeit können im Voraus bezahlt werden und werde ## Voraussetzungen - Sie verfügen über eine [Public Cloud Instanz](https://www.ovhcloud.com/de/public-cloud). -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). ## In der praktischen Anwendung ### Über das OVHcloud Kundencenter -Wählen Sie im [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) unter `Instances`{.action} die Instanz für welche Sie das Abrechnungsintervall ändern möchten. Öffnen Sie das Kontextmenü indem Sie auf `...`{.action} rechts neben der Instanz klicken. Sie sehen dann die Option `Auf monatliche Abrechnung umstellen`{.action}: +Wählen Sie im [OVHcloud Kundencenter](/links/manager) unter `Instances`{.action} die Instanz für welche Sie das Abrechnungsintervall ändern möchten. Öffnen Sie das Kontextmenü indem Sie auf `...`{.action} rechts neben der Instanz klicken. Sie sehen dann die Option `Auf monatliche Abrechnung umstellen`{.action}: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-asia.md index 4864ff3888c..31e6db9af13 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-asia.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/asia/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-au.md index d9f9fa841a5..31e6db9af13 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-au.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/en-au/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ca.md index 4f397d03bb1..31e6db9af13 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ca.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/en-ca/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-gb.md index cd3ca95f1cb..3b9349aa93e 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-gb.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/en-gb/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ie.md index 55fed7affc8..3b9349aa93e 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-ie.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/en-ie/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-sg.md index 94863fdbd33..31e6db9af13 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-sg.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/en-sg/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-us.md index 03d8d786f66..31e6db9af13 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.en-us.md @@ -25,14 +25,14 @@ If you initially selected hourly billing, you can switch to monthly billing at a ## Requirements -- A [Public Cloud instance](https://www.ovhcloud.com/en/public-cloud/){.external} in your OVHcloud account -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) +- A [Public Cloud instance](/links/public-cloud/public-cloud) in your OVHcloud account +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions ### From the OVHcloud Control Panel -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: +In the [OVHcloud Control Panel](/links/manager){.external}, choose the instance you would like to change the billing rate for, and open its options menu by clicking on the 3 dots on the right of the Instance. You will then be able to see the `Switch to monthly subscription`{.action} button: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-es.md index f6f4e9ce829..1f1d377f5f6 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-es.md @@ -23,14 +23,14 @@ Al crear una instancia de Public Cloud, puede elegir entre una tarifa por horas ## Requisitos -- Debe haber creado una [instancia de Public Cloud](https://www.ovhcloud.com/es/public-cloud/){.external} -- Debe estar conectado a su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es){.external} +- Debe haber creado una [instancia de Public Cloud](/links/public-cloud/public-cloud) +- Debe estar conectado a su [área de cliente de OVHcloud](/links/manager){.external} ## Procedimiento ### Desde el área de cliente de OVHcloud -Una vez iniciada sesión en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es){.external}, seleccione la instancia cuya tarifa de facturación desea cambiar en el panel de control y abra su menú de opciones haciendo clic en los tres puntos a la derecha de dicha instancia. A continuación, podrá ver el botón `«Cambiar a suscripción mensual»`{.action}: +Una vez iniciada sesión en el [área de cliente de OVHcloud](/links/manager){.external}, seleccione la instancia cuya tarifa de facturación desea cambiar en el panel de control y abra su menú de opciones haciendo clic en los tres puntos a la derecha de dicha instancia. A continuación, podrá ver el botón `«Cambiar a suscripción mensual»`{.action}: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-us.md index 0dca3ba06e3..a2ff4a51bbe 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.es-us.md @@ -23,14 +23,14 @@ Al crear una instancia de Public Cloud, puede elegir entre una tarifa por horas ## Requisitos -- Debe haber creado una [instancia de Public Cloud](https://www.ovhcloud.com/es/public-cloud/){.external} -- Debe estar conectado a su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws){.external} +- Debe haber creado una [instancia de Public Cloud](/links/public-cloud/public-cloud) +- Debe estar conectado a su [área de cliente de OVHcloud](/links/manager){.external} ## Procedimiento ### Desde el área de cliente de OVHcloud -Una vez iniciada sesión en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws){.external}, seleccione la instancia cuya tarifa de facturación desea cambiar en el panel de control y abra su menú de opciones haciendo clic en los tres puntos a la derecha de dicha instancia. A continuación, podrá ver el botón `«Cambiar a suscripción mensual»`{.action}: +Una vez iniciada sesión en el [área de cliente de OVHcloud](/links/manager){.external}, seleccione la instancia cuya tarifa de facturación desea cambiar en el panel de control y abra su menú de opciones haciendo clic en los tres puntos a la derecha de dicha instancia. A continuación, podrá ver el botón `«Cambiar a suscripción mensual»`{.action}: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-ca.md index 40e594a5582..594b42a0354 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-ca.md @@ -25,8 +25,8 @@ Lors de la création d’une instance Public Cloud, vous pouvez choisir entre un ## Prérequis -- Vous devez avoir créé une [instance Public Cloud](https://www.ovh.com/ca/fr/public-cloud/){.external}. -- Vous devez être connecté à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc){.external}. +- Vous devez avoir créé une [instance Public Cloud](/links/public-cloud/public-cloud). +- Vous devez être connecté à votre [espace client OVHcloud](/links/manager){.external}. ## En pratique diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-fr.md index be3fcdbf3e0..0a1ea6b34de 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.fr-fr.md @@ -25,8 +25,8 @@ Lors de la création d’une instance Public Cloud, vous pouvez choisir entre un ## Prérequis -- Vous devez avoir créé une [instance Public Cloud](https://www.ovhcloud.com/fr/public-cloud/){.external}. -- Vous devez être connecté à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr){.external}. +- Vous devez avoir créé une [instance Public Cloud](/links/public-cloud/public-cloud). +- Vous devez être connecté à votre [espace client OVHcloud](/links/manager){.external}. ## En pratique diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.it-it.md index e7ea81e8215..e43bdf232f8 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.it-it.md @@ -23,14 +23,14 @@ Creando un’istanza Public Cloud, si può scegliere tra fatturazione oraria o m ## Prerequisiti -- Aver creato un’[istanza Public Cloud](https://www.ovhcloud.com/it/public-cloud/){.external}. -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it){.external} +- Aver creato un’[istanza Public Cloud](/links/public-cloud/public-cloud). +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager){.external} ## Procedura ### Dallo Spazio Cliente OVHcloud -Nello [Spazio Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it){.external} seleziona l’istanza per la quale desideri modificare la modalità di fatturazione e clicca sui tre puntini a destra per aprire il relativo menu opzioni. A questo punto clicca sul pulsante `Passa al forfait mensile`{.action}: +Nello [Spazio Cliente](/links/manager){.external} seleziona l’istanza per la quale desideri modificare la modalità di fatturazione e clicca sui tre puntini a destra per aprire il relativo menu opzioni. A questo punto clicca sul pulsante `Passa al forfait mensile`{.action}: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pl-pl.md index 8ebe90c9b9d..60ffe8c505f 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pl-pl.md @@ -23,14 +23,14 @@ Podczas tworzenia instancji Public Cloud można wybrać typ rozliczenia za godzi ## Wymagania początkowe -- utworzona [instancja Public Cloud](https://www.ovhcloud.com/pl/public-cloud/){.external} -- zalogowanie do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl){.external} +- utworzona [instancja Public Cloud](/links/public-cloud/public-cloud) +- zalogowanie do [Panelu klienta OVHcloud](/links/manager){.external} ## W praktyce -### W panelu klienta OVHcloud +### W Panelu klienta OVHcloud -W [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl){.external} wybierz instancję, dla której chcesz zmienić typ rozliczenia, i otwórz menu opcji, klikając ikonę z trzema kropkami (po prawej stronie instancji). Zobaczysz przycisk `Zmień na subskrypcję miesięczną`{.action}: +W [Panelu klienta OVHcloud](/links/manager){.external} wybierz instancję, dla której chcesz zmienić typ rozliczenia, i otwórz menu opcji, klikając ikonę z trzema kropkami (po prawej stronie instancji). Zobaczysz przycisk `Zmień na subskrypcję miesięczną`{.action}: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pt-pt.md index 8fff2687c2b..d89c492a981 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/changing_hourly_monthly_billing/guide.pt-pt.md @@ -23,14 +23,14 @@ Ao criar uma instância Public Cloud, é possível escolher entre uma faturaçã ## Requisitos -- Ter criado uma [instância Public Cloud](https://www.ovh.pt/public-cloud/instances/){.external}. -- Aceder à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt){.external}. +- Ter criado uma [instância Public Cloud](/links/public-cloud/public-cloud). +- Aceder à [Área de Cliente OVHcloud](/links/manager){.external}. ## Instruções ### Desde à Área de Cliente OVHcloud -Na [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt){.external}, escolha a instância para a qual deseja mudar o modo de faturação e abra o respetivo menu de opções clicando nos 3 pontos do lado direito da Instância. Terá então acesso ao botão `Passar para o plano mensal`{.action}: +Na [Área de Cliente OVHcloud](/links/manager){.external}, escolha a instância para a qual deseja mudar o modo de faturação e abra o respetivo menu de opções clicando nos 3 pontos do lado direito da Instância. Terá então acesso ao botão `Passar para o plano mensal`{.action}: ![Change billing calculation](images/switch_to_monthly_updated.png){.thumbnail} @@ -38,7 +38,7 @@ Em seguida, tem de confirmar que pretende mudar o modo de faturação: ![Confirm billing calculation change](images/confirm_to_monthly_updated.png){.thumbnail} -Depois de confirmar a sua escolha, receberá imediatamente uma factura mensal rateada. A factura seguinte incluirá a parte do mês com a taxa horária (1º do mês até à mudança) e a nova taxa mensal. +Depois de confirmar à sua escolha, receberá imediatamente uma factura mensal rateada. A factura seguinte incluirá a parte do mês com a taxa horária (1º do mês até à mudança) e a nova taxa mensal. ### Desde a API OpenStack diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.de-de.md index 9a8c52b4fa3..77f237dd940 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.de-de.md @@ -13,7 +13,7 @@ Unser Hosted Private Cloud Angebot entspricht nicht mehr Ihren Anforderungen? Od ## Voraussetzungen - Sie verfügen über eine [Hosted Private Cloud](https://www.ovhcloud.com/de/enterprise/products/hosted-private-cloud/) Infrastruktur. -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). ## In der praktischen Anwendung @@ -26,7 +26,7 @@ Bei Hosted Private Cloud gibt es keine Mindestvertragslaufzeit. Wie jedoch in de ### Schritt 1: Beantragen Sie die Kündigung in Ihrem OVHcloud Kundencenter -Melden Sie sich in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de){.external} an, gehen Sie in den Bereich `Hosted Private Cloud`{.action} (1), klicken Sie auf `Private Cloud`{.action} (2) und wählen Sie die Private Cloud aus der Liste aus (3), die Sie kündigen möchten. +Melden Sie sich in Ihrem [OVHcloud Kundencenter](/links/manager){.external} an, gehen Sie in den Bereich `Hosted Private Cloud`{.action} (1), klicken Sie auf `Private Cloud`{.action} (2) und wählen Sie die Private Cloud aus der Liste aus (3), die Sie kündigen möchten. Klicken Sie im Reiter „Allgemeine Informationen“ in der Tabelle „Dienstverwaltung“ auf den Button `...`{.action} (4) rechts neben dem Datum der Verlängerung. Klicken Sie dann auf `Dienst löschen`{.action} (5). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-asia.md index 10e158ce20d..933223f0559 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-asia.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/asia/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) +- A [Hosted Private Cloud infrastructure](/links/hosted-private-cloud/vmware) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-au.md index eadb058803b..933223f0559 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-au.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-au/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) +- A [Hosted Private Cloud infrastructure](/links/hosted-private-cloud/vmware) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ca.md index 1c90db9a532..933223f0559 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ca.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-ca/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) +- A [Hosted Private Cloud infrastructure](/links/hosted-private-cloud/vmware) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-gb.md index 56f8ab94a3b..d5bbf3e999c 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-gb.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-gb/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) +- A [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-gb/enterprise/products/hosted-private-cloud/) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud client space. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud client space. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ie.md index 6ef82bbcda6..72033367dae 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-ie.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-ie/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- A [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-ie/enterprise/products/hosted-private-cloud/) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-sg.md index 8d547d085da..933223f0559 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-sg.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en-sg/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) +- A [Hosted Private Cloud infrastructure](/links/hosted-private-cloud/vmware) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-us.md index 241d1d14d1e..933223f0559 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.en-us.md @@ -12,8 +12,8 @@ If your Private Cloud offer no longer suits you, or if you have ordered a new in ## Requirements -- a [Hosted Private Cloud infrastructure](https://www.ovhcloud.com/en/enterprise/products/hosted-private-cloud/) -- access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) +- A [Hosted Private Cloud infrastructure](/links/hosted-private-cloud/vmware) +- Access to the [OVHcloud Control Panel](/links/manager) ## Instructions @@ -26,7 +26,7 @@ The Private Cloud offer is without obligation. However, as laid out in the [Spec ### Step 1: Request termination from the OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). +Log in to your [OVHcloud Control Panel](/links/manager){.external}, go to `Hosted Private Cloud`{.action} (1), click on `Private Cloud`{.action} (2) and select your offer from the list (3). In the "Service management" section of the "General Information" tab, click the button `...`{.action} (4) to the right of the renewal date. Finally, click on `Delete the service`{.action} (5). @@ -46,7 +46,7 @@ You will then receive a confirmation notice of your request. The procedure for c Following your request, a termination confirmation email is sent to you at the address linked to the OVHcloud account. -You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `Service emails`{.action}. +You can also find this email in your OVHcloud Control Panel. Click on your name at the top right and then on `My messages`{.action}. ![Cancellation validation](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-es.md index e5d88f85abb..a0fbe2a1998 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-es.md @@ -12,7 +12,7 @@ Es posible solicitar la baja de su infraestructura Hosted Private Cloud en cualq ## Requisitos -- Estar conectado al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es){.external}, en el menú `Servidores`{.action} > `Private Cloud`{.action}. +- Estar conectado al [área de cliente de OVHcloud](/links/manager){.external}, en el menú `Servidores`{.action} > `Private Cloud`{.action}. - Haber contratado una solución [Hosted Private Cloud](https://www.ovhcloud.com/es-es/enterprise/products/hosted-private-cloud/){.external}. ## Procedimiento @@ -26,7 +26,7 @@ La solución Hosted Private Cloud se contrata sin período de permanencia. Sin e ### 1\. Solicitar la baja del servicio desde el área de cliente de OVHcloud -Conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es){.external}, acceda al menú `Servidores`{.action} (1), haga clic en la sección `Private Cloud`{.action} (2) y seleccione su servicio en la lista (3). +Conéctese al [área de cliente de OVHcloud](/links/manager){.external}, acceda al menú `Servidores`{.action} (1), haga clic en la sección `Private Cloud`{.action} (2) y seleccione su servicio en la lista (3). En la columna «Gestión del servicio», haga clic en el botón con forma de tres puntos `...`{.action} (4) que aparece junto a la fecha de renovación. Por último, haga clic en `Eliminar el servicio`{.action} (5). @@ -46,7 +46,7 @@ Aparecerá un mensaje confirmándole que la solicitud de baja se ha enviado corr Una vez solicitada la baja del servicio, recibirá el procedimiento de confirmación por correo electrónico en la dirección asociada a su cuenta de OVHcloud. -También puede consultar este mensaje de correo electrónico en su área de cliente de OVHcloud. Para ello, desde la página de inicio del panel de control, haga clic en el botón `Emails de servicio`{.action} que aparece en el menú de la derecha. +También puede consultar este mensaje de correo electrónico en su área de cliente de OVHcloud. Para ello, desde la página de inicio del panel de control, haga clic en el botón `Mis mensajes`{.action} que aparece en el menú de la derecha. ![Confirmar la baja del servicio](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-us.md index 99d6fd9cc98..19f29207c74 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.es-us.md @@ -12,7 +12,7 @@ Es posible solicitar la baja de su infraestructura Hosted Private Cloud en cualq ## Requisitos -- Estar conectado al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws){.external}, en el menú `Servidores`{.action} > `Private Cloud`{.action}. +- Estar conectado al [área de cliente de OVHcloud](/links/manager){.external}, en el menú `Servidores`{.action} > `Private Cloud`{.action}. - Haber contratado una solución [Hosted Private Cloud](https://www.ovhcloud.com/es/enterprise/products/hosted-private-cloud/){.external}. ## Procedimiento @@ -26,7 +26,7 @@ La solución Hosted Private Cloud se contrata sin período de permanencia. Sin e ### 1\. Solicitar la baja del servicio desde el área de cliente de OVHcloud -Conéctese al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws){.external}, acceda al menú `Servidores`{.action} (1), haga clic en la sección `Private Cloud`{.action} (2) y seleccione su servicio en la lista (3). +Conéctese al [área de cliente de OVHcloud](/links/manager){.external}, acceda al menú `Servidores`{.action} (1), haga clic en la sección `Private Cloud`{.action} (2) y seleccione su servicio en la lista (3). En la columna «Gestión del servicio», haga clic en el botón con forma de tres puntos `...`{.action} (4) que aparece junto a la fecha de renovación. Por último, haga clic en `Eliminar el servicio`{.action} (5). @@ -46,7 +46,7 @@ Aparecerá un mensaje confirmándole que la solicitud de baja se ha enviado corr Una vez solicitada la baja del servicio, recibirá el procedimiento de confirmación por correo electrónico en la dirección asociada a su cuenta de OVHcloud. -También puede consultar este mensaje de correo electrónico en su área de cliente de OVHcloud. Para ello, desde la página de inicio del panel de control, haga clic en el botón `Emails de servicio`{.action} que aparece en el menú de la derecha. +También puede consultar este mensaje de correo electrónico en su área de cliente de OVHcloud. Para ello, desde la página de inicio del panel de control, haga clic en el botón `Mis mensajes`{.action} que aparece en el menú de la derecha. ![Confirmar la baja del servicio](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-ca.md index 206c48bb868..cb8d5358857 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-ca.md @@ -12,7 +12,7 @@ Si votre offre Private Cloud ne vous convient plus, ou que vous avez commandé u ## Prérequis -- Être connecté à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc){.external} dans la partie `Hosted Private Cloud`{.action} puis `Private Cloud`{.action}. +- Être connecté à votre [espace client OVHcloud](/links/manager){.external} dans la partie `Hosted Private Cloud`{.action} puis `Private Cloud`{.action}. - Posséder un produit [Hosted Private Cloud](https://www.ovhcloud.com/fr-ca/enterprise/products/hosted-private-cloud/){.external}. ## En pratique @@ -26,7 +26,7 @@ L'offre Private Cloud est sans engagement. Cependant, comme indiqué dans les [C ### Étape 1 : demander la résiliation depuis l'espace client OVHcloud -Connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc){.external}, accédez à la section `Hosted Private Cloud`{.action} (1), cliquez sur `Private Cloud`{.action} (2) et sélectionnez votre offre dans la liste (3). +Connectez-vous à votre [espace client OVHcloud](/links/manager){.external}, accédez à la section `Hosted Private Cloud`{.action} (1), cliquez sur `Private Cloud`{.action} (2) et sélectionnez votre offre dans la liste (3). Dans le tableau « Gestion du service » de l'onglet « Informations Générales », cliquez sur le bouton `...`{.action} (4) à droite de la date de renouvellement. Cliquez enfin sur `Supprimer le service`{.action} (5). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-fr.md index d2e9e74ff09..3eab1021f98 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.fr-fr.md @@ -12,7 +12,7 @@ Si votre offre Private Cloud ne vous convient plus, ou que vous avez commandé u ## Prérequis -- Être connecté à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr){.external} dans la partie `Hosted Private Cloud`{.action} puis `Private Cloud`{.action}. +- Être connecté à votre [espace client OVHcloud](/links/manager){.external} dans la partie `Hosted Private Cloud`{.action} puis `Private Cloud`{.action}. - Posséder un produit [Private Cloud](https://www.ovhcloud.com/fr/enterprise/products/hosted-private-cloud/){.external}. ## En pratique @@ -26,7 +26,7 @@ L'offre Private Cloud est sans engagement. Cependant, comme indiqué dans les [C ### Étape 1 : demander la résiliation depuis l'espace client OVHcloud -Connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr){.external}, accédez à la section `Hosted Private Cloud`{.action} (1), cliquez sur `Private Cloud`{.action} (2) et sélectionnez votre offre dans la liste (3). +Connectez-vous à votre [espace client OVHcloud](/links/manager){.external}, accédez à la section `Hosted Private Cloud`{.action} (1), cliquez sur `Private Cloud`{.action} (2) et sélectionnez votre offre dans la liste (3). Dans le tableau « Gestion du service » de l'onglet `Informations Générales`{.action}, cliquez sur le bouton `...`{.action} (4) à droite de la date de renouvellement. Cliquez enfin sur `Supprimer le service`{.action} (5). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.it-it.md index 3e20dc6ef3d..6d6b10aac5d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.it-it.md @@ -12,7 +12,7 @@ Se il servizio Private Cloud utilizzato non è più in grado di rispondere alle ## Prerequisiti -- Essere connesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it){.external}, sezione `Hosted Private Cloud`{.action} > `Private Cloud`{.action}. +- Essere connesso allo [Spazio Cliente OVHcloud](/links/manager){.external}, sezione `Hosted Private Cloud`{.action} > `Private Cloud`{.action}. - Disporre di un servizio [Private Cloud](https://www.ovhcloud.com/it/enterprise/products/hosted-private-cloud/){.external} attivo ## Procedura @@ -26,7 +26,7 @@ La soluzione Private Cloud non prevede un impegno contrattuale minimo ma, come i ### Step 1: richiedi la disattivazione del servizio dallo Spazio Cliente OVHcloud -Accedi allo [Spazio Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it){.external} e, nella sezione `Hosted Private Cloud`{.action} (1), clicca su `Private Cloud`{.action} (2) e seleziona il servizio nella lista (3). +Accedi allo [Spazio Cliente](/links/manager){.external} e, nella sezione `Hosted Private Cloud`{.action} (1), clicca su `Private Cloud`{.action} (2) e seleziona il servizio nella lista (3). Nel riquadro “Gestisci il servizio” disponibile nella scheda “Informazioni generali”, clicca sul pulsante `...`{.action} (4) in corrispondenza della data di rinnovo e seleziona l’opzione `Elimina il servizio`{.action} (5). @@ -46,7 +46,7 @@ Compare un messaggio di conferma di ricezione della richiesta. La procedura da s Una volta inoltrata la richiesta, un’email di conferma della disattivazione viene inviata all’indirizzo associato all’account OVHcloud. -Il messaggio è disponibile anche nello Spazio Cliente: clicca sul nome utente in alto a destra e seleziona `Email di servizio`{.action}. +Il messaggio è disponibile anche nello Spazio Cliente: clicca sul nome utente in alto a destra e seleziona `Le mie comunicazioni`{.action}. ![Conferma disattivazione](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pl-pl.md index 218d26b5e0a..9f9d946b97d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pl-pl.md @@ -12,7 +12,7 @@ Jeśli usługa Private Cloud nie jest już dla Ciebie odpowiednia lub jeśli zam ## Wymagania początkowe -- Dostęp do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl){.external} i sekcji `Hosted Private Cloud`{.action}, a następnie `Private Cloud`{.action} +- Dostęp do [Panelu klienta OVHcloud](/links/manager){.external} i sekcji `Hosted Private Cloud`{.action}, a następnie `Private Cloud`{.action} - Posiadanie usługi [Private Cloud](https://www.ovhcloud.com/pl/enterprise/products/hosted-private-cloud/){.external} ## W praktyce @@ -26,7 +26,7 @@ W przypadku korzystania z usługi Private Cloud nie musisz podpisywać umowy ter ### Etap 1: złóż dyspozycję zakończenia usługi w Panelu klienta -Zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl){.external}, przejdź do sekcji `Hosted Private Cloud`{.action} (1), kliknij `Private Cloud`{.action} (2) i wybierz serwer z listy (3). +Zaloguj się do [Panelu klienta OVHcloud](/links/manager){.external}, przejdź do sekcji `Hosted Private Cloud`{.action} (1), kliknij `Private Cloud`{.action} (2) i wybierz serwer z listy (3). W tabeli „Zarządzanie usługami” w zakładce „Informacje ogólne” kliknij przycisk `...`{.action} (4) po prawej stronie od daty odnowienia. Na koniec kliknij `Usuń usługę`{.action} (5). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pt-pt.md index ed927fb92f3..3be05ba295d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud/guide.pt-pt.md @@ -6,13 +6,13 @@ updated: 2020-07-08 ## Objetivo -Se a sua oferta de Hosted Private Cloud já não lhe convier, ou se encomendou uma nova infraestrutura para substituir a antiga, pode solicitar a rescisão da infraestrutura depois de recuperar todos os seus dados. +Se à sua oferta de Hosted Private Cloud já não lhe convier, ou se encomendou uma nova infraestrutura para substituir a antiga, pode solicitar a rescisão da infraestrutura depois de recuperar todos os seus dados. **Saiba como solicitar a rescisão de uma oferta Hosted Private Cloud** ## Requisitos -- Estar ligado à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt){.external} e aceder à secção `Hosted Private Cloud`{.action} e, depois, `Private Cloud`{.action}. +- Estar ligado à [Área de Cliente OVHcloud](/links/manager){.external} e aceder à secção `Hosted Private Cloud`{.action} e, depois, `Private Cloud`{.action}. - Ter um produto [Hosted Private Cloud](https://www.ovhcloud.com/pt/enterprise/products/hosted-private-cloud/){.external}. ## Instruções @@ -21,12 +21,12 @@ A oferta Hosted Private Cloud não tem compromisso. No entanto, tal como indicad >[!warning] > -> Antes de rescindir a sua oferta, não se esqueça de recuperar todos os dados que pretende conservar. De facto, a rescisão provocará a supressão integral do seu Hosted Private Cloud e de todos os dados lá armazenados. +> Antes de rescindir à sua oferta, não se esqueça de recuperar todos os dados que pretende conservar. De facto, a rescisão provocará a supressão integral do seu Hosted Private Cloud e de todos os dados lá armazenados. > ### 1 - Solicitar a rescisão através da Área de Cliente OVHcloud -Aceda à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt){.external}, dirija-se à secção `Hosted Private Cloud`{.action} (1), clique em `Private Cloud`{.action} (2) e selecione a sua oferta na lista (3). +Aceda à [Área de Cliente OVHcloud](/links/manager){.external}, dirija-se à secção `Hosted Private Cloud`{.action} (1), clique em `Private Cloud`{.action} (2) e selecione à sua oferta na lista (3). Na tabela «Gestão do serviço» do separador «Informações gerais», clique no botão `...`{.action} (4) à direita da data de renovação. Clique em `Eliminar o serviço`{.action} (5). @@ -46,7 +46,7 @@ Ser-lhe-á apresentada uma notificação de confirmação do seu pedido. O proce No seguimento do seu pedido, ser-lhe-á enviado um e-mail de confirmação para o endereço associado à conta OVHcloud. -Também poderá encontrar este e-mail na sua Área de Cliente OVHcloud. Clique no seu nome na parte superior à direita > `E-mails de serviço`{.action}. +Também poderá encontrar este e-mail na sua Área de Cliente OVHcloud. Clique no seu nome na parte superior à direita > `As minhas comunicações`{.action}. ![validação rescisão](/pages/assets/screens/control_panel/product-selection/right-column/service_emails.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.de-de.md index e8a75b5fcf3..c2477ba5269 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.de-de.md @@ -1,7 +1,7 @@ --- title: FAQ für Abrechnung und Zahlung excerpt: Hier finden Sie die häufigsten Fragen zu Abrechnung und Zahlung -updated: 2024-12-23 +updated: 2025-03-04 --- ## Ziel @@ -10,7 +10,7 @@ Hier finden Sie die häufigsten Fragen zur Abrechnung und Bezahlung Ihrer OVHclo ### Welcher ist mein hinterlegter Rechnungskontakt? -Die Liste der Kontaktdaten ihrer Dienste finden Sie unter `Meine Kontakte`{.action}, direkt zugänglich auf dem Dashboard in Ihrem OVHcloud Kundencenter. +Die Liste der Kontakte Ihrer Dienste ist direkt über Ihr [OVHcloud Kundencenter](/links/manager) verfügbar. Klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Kontakte`{.action}. #### Tipps und Tricks @@ -18,9 +18,9 @@ Mehr Informationen zur Verwaltung der Kontakte finden Sie in der folgenden ausf ### Wie kann ich meine Zahlungsdaten ändern? -Ihre Zahlungsdaten entsprechen den Daten Ihrer Kundenkennung. Gehen Sie für eine Aktualisierung dieser Informationen in Ihrem OVHcloud Kundencenter auf den Bereich `Mein Account`{.action}. +Ihre Abrechnungsdaten sind Ihre Kundenkennung. Für Ihre nächsten Rechnungen genügt es daher, diese Angaben zu aktualisieren. Verbinden Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Mein Account`{.action}. -Aus rechtlichen Gründen können Sie die Daten für bereits erstellte Rechnungen nicht mehr ändern. Sollte Ihre Anfrage auf einen Fehler unserer Dienste zurückgehen, kontaktieren Sie uns bitte über ein Support-Ticket. +Aus rechtlichen Gründen können Sie die Daten für bereits erstellte Rechnungen nicht mehr ändern. Sollte Ihre Anfrage auf einen Fehler unserer Dienste zurückgehen, kontaktieren Sie uns bitte über ein [Support-Ticket](https://help.ovhcloud.com/csm?id=csm_get_help). ### Wie werden meine Dienste verlängert? @@ -31,14 +31,14 @@ Verlängern Sie Ihren Dienst nicht vor dem Ablaufdatum, wird er gesperrt und nac #### Gut zu wissen: -Den Status Ihrer Dienste überprüfen und ihre Verlängerung verwalten können Sie im Bereich `Meine Angebote und Dienste`{.action} des Kundencenters. +Um den Status Ihrer Dienste einzusehen, loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Angebote und Dienste`{.action}. Nach Anmeldung auf der Seite lassen sich hier Ihre Dienste manuell verlängern. Diese Anleitung beschreibt die Verlängerung ausführlich: [Verlängerung Ihrer OVHcloud Dienste verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) ### Wie kann ich die automatische Verlängerung aktivieren? -Gehen Sie in den Bereich `Meine Angebote und Dienste`{.action}, direkt zugänglich auf dem Dashboard Ihres OVHcloud Kundencenters. Wählen Sie dann den betreffenden Dienst aus, klicken Sie auf die drei Punkte und wählen Sie `Automatische Zahlung aktivieren`{.action} aus. Standardmäßig wird die automatische Verlängerung bei der Bestellung des Dienstes aktiviert. +Loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Angebote und Dienste`{.action}. Wählen Sie dann den betreffenden Dienst aus, klicken Sie auf die drei Punkte und wählen Sie `Automatische Zahlung aktivieren`{.action} aus. Standardmäßig wird die automatische Verlängerung bei der Bestellung des Dienstes aktiviert. #### Tipps und Tricks @@ -47,7 +47,7 @@ Wenn Sie detaillierte Erläuterungen wünschen, empfehlen wir Ihnen dazu die fol ### Wie kann ich die automatische Verlängerung deaktivieren? -Klicken Sie auf dem Dashboard Ihres Kundencenters bei OVHcloud auf den Shortcut `Meine Angebote und Dienste`{.action}. Wählen Sie dann den betreffenden Dienst aus, klicken Sie auf die drei Punkte in der letzten Tabellenspalte und wählen Sie `Konfigurieren der Verlängerung`{.action} aus. Sie können nun den manuellen Modus auswählen. Dieser Modus steht nur für bestimmte Dienstleistungen zur Verfügung, wie Domainnamen, Webhosting, VPS und Dedicated Server. +oggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Angebote und Dienste`{.action}. Wählen Sie dann den betreffenden Dienst aus, klicken Sie auf die drei Punkte in der letzten Tabellenspalte und wählen Sie `Konfigurieren der Verlängerung`{.action} aus. Sie können nun den manuellen Modus auswählen. Dieser Modus steht nur für bestimmte Dienstleistungen zur Verfügung, wie Domainnamen, Webhosting, VPS und Dedicated Server. Um einen Dienst zu kündigen, informieren Sie sich bitte hier [Wie kann ich einen Dienst kündigen?](#cancelservice) @@ -58,25 +58,23 @@ Wenn Sie detaillierte Erläuterungen wünschen, empfehlen wir Ihnen dazu die fol ### Wie kann ich ein Zahlungsmittel hinzufügen? -Melden Sie sich in Ihrem OVHcloud Kundencenter an. Klicken Sie dann auf dem Dashboard auf `Zahlungsmittel`{.action} und „Zahlungsmittel hinzufügen“. +Loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie auf Ihren Namen oben rechts, klicken Sie auf `Meine Zahlungsarten`{.action} und dann auf `Zahlungsart hinzufügen`{.action}. ### Wie kann ich mein Zahlungsmittel aktualisieren? -Melden Sie sich in Ihrem OVHcloud Kundencenter an. Klicken Sie dann auf dem Dashboard auf `Zahlungsmittel`{.action}. Sie können ein Zahlungsmittel hinzufügen oder entfernen (Kreditkarte, PayPal oder SEPA-Lastschrift). +Loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Zahlungsarten`{.action}. Sie können ein Zahlungsmittel hinzufügen oder entfernen (Kreditkarte, PayPal oder SEPA-Lastschrift). Wenn Sie eine SEPA-Lastschrift beantragen, erhalten Sie innerhalb von 24 bis 48 Stunden eine E-Mail an die mit Ihrem OVHcloud-Account verbundene Adresse. Dort finden Sie einen elektronischen Signaturlink für Ihr Lastschriftmandat. Bitte beachten Sie: Der Inhaber des Bankkontos muss mit dem Inhaber des OVHcloud-Accounts identisch sein. Das neue Zahlungsmittel steht Ihnen zur Verfügung, sobald das Lastschriftmandat von unseren Mitarbeitern empfangen und bestätigt ist. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tipps und Tricks Damit Ihre Dienste reibungslos verlängert werden können, sollte im Kundencenter mindestens ein Zahlungsmittel hinterlegt sein. Sollten Sie keine aktive Lösung haben, kontaktieren Sie uns bitte über ein Support-Ticket. ### Wie kann ich ein Zahlungsmittel löschen? -Melden Sie sich in Ihrem OVHcloud Kundencenter an. Klicken Sie dort dann auf dem Dashboard auf `Zahlungsmittel`{.action}. Wählen Sie dann das Zahlungsmittel aus, das Sie löschen möchten, und klicken Sie auf das Papierkorb-Symbol. +Loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Zahlungsarten`{.action}. Wählen Sie dann das Zahlungsmittel aus, das Sie löschen möchten, und klicken Sie auf das Papierkorb-Symbol. #### Tipps und Tricks @@ -100,7 +98,7 @@ Bei Diensten mit automatischer Verlängerung wird der Rechnungsbetrag am Ersten #### Tipps und Tricks -Sie können das Zahlungsintervall Ihrer Dienstleistungen im Bereich `Meine Angebote und Dienste`{.action} in Ihrem Kundencenter ändern. +Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager)ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Angebote und Dienste`{.action}. Hier können Sie die Häufigkeit der Verlängerung Ihrer Lösungen ändern. Wenn Sie detaillierte Erläuterungen wünschen, empfehlen wir Ihnen dazu die folgende Anleitung: [Verlängerung meiner Dienste verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) ### Welches meiner Zahlungsmittel wird belastet? @@ -113,11 +111,11 @@ Wenn Ihr OVHcloud Prepaid Account ein Guthaben aufweist, wird er standardmäßig ### Wo kann ich meine Rechnungen einsehen? -Gehen Sie in den Bereich `Rechnungen`{.action}, direkt zugänglich auf dem Dashboard Ihres OVHcloud Kundencenters. +Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Rechnungen`{.action}. #### Tipps und Tricks -Sollte eine Rechnung in Ihrem Kundencenter nicht aufgeführt werden, kann es sein, dass Sie für den betreffenden Dienst nicht als Rechnungskontakt hinterlegt sind. Um den hinterlegten Rechnungskontakt einzusehen und diesen eventuell zu ändern, gehen Sie in Bereich `Mein Account`{.action} und dann auf `Meine Kontakte`{.action}. +Wenn in Ihrem Kundencenter keine Rechnung angezeigt wird, sind Sie möglicherweise nicht der Rechnungskontakt für die betreffende Dienstleistung. Um ihn zu kennen und gegebenenfalls zu ändern, loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Kontakte`{.action}. ### Wie kann ich meine Rechnungen begleichen? @@ -138,7 +136,7 @@ Das Dashboard Ihres OVHcloud Kundencenters zeigt die ausstehenden Rechnungen an. #### Tipps und Tricks -Sie können Ihr gewünschtes Zahlungsmittel im Bereich `Zahlungsmittel`{.action} hinterlegen. Ihre Rechnungen werden dann automatisch beglichen. +Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager)ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Zahlungsarten`{.action}. Dort können Sie dann Ihre Zahlungsart eintragen. So werden Ihre Rechnungen automatisch beglichen. ### Wie kann ich meine Zahlungen nachverfolgen? @@ -146,6 +144,8 @@ Die Zahlungen, die Sie über unsere Seite vornehmen, sowie automatische Abrechnu ### Wie kann ich einen Dienst kündigen? +Für Lösungen wie Domainnamen, Webhostings, Dedicated Server und VPS, loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Angebote und Dienste`{.action}. + Gehen Sie im OVHcloud Kundencenter in die Rubrik `Meine Angebote und Dienste`{.action}, um Lösungen wie Domainnamen, Webhosting, Dedicated Server und VPS zu kündigen. Wählen Sie dann den betreffenden Dienst aus, klicken Sie auf die drei Punkte ganz rechts daneben und dann auf `Meinen Dienst kündigen`{.action}. Sollten Sie den Dienst bereits gekündigt haben, wird Ihnen die Option `Kündigung der Dienstes stornieren`{.action} angeboten. Die Kündigung wird mit dem Ablauf der Geltungsdauer oder der Vertragslaufzeit des Dienstes wirksam. Sie können Ihren Dienst bis 24 Stunden vor Ablauf kündigen oder aber die Kündigung stornieren. @@ -174,7 +174,7 @@ Das gesamte Rechnungsbuch wird ausschließlich von der Buchhaltung des Antragste OVHcloud stellt Ihnen dennoch eine Exceldatei (.csv) zur Verfügung, in der Ihnen alle Ihre Rechnungen aufgelistet werden. -Diese Datei können Sie im Bereich `Rechnungen`{.action} des Dashboards Ihres OVHcloud Kundencenters herunterladen. Klicken Sie auf `Aktionen`{.action} und wählen Sie dann `als CSV exportieren`{.action} aus. +Um ihn herunterzuladen, loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Rechnungen`{.action}. Klicken Sie auf `Aktionen`{.action} und wählen Sie dann `als CSV exportieren`{.action} aus. ## Weiterführende Informationen   diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-asia.md index 4362112c70f..f5ae0ae7055 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2023-09-28 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme s However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ### For customers in India only : what part of my invoice should I pay directly to OVHcloud? diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-au.md index cdd9dc0ed6e..c458b8cffea 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-au.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ## Go further    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ca.md index cdd9dc0ed6e..c458b8cffea 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ## Go further    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-gb.md index cdd9dc0ed6e..c458b8cffea 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ## Go further    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ie.md index cdd9dc0ed6e..c458b8cffea 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ## Go further    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-sg.md index cdd9dc0ed6e..c458b8cffea 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ## Go further    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-us.md index cdd9dc0ed6e..c458b8cffea 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.en-us.md @@ -1,7 +1,7 @@ --- title: Billing and payment FAQ excerpt: Find the most frequently asked questions about billing and payment -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective @@ -10,7 +10,7 @@ Here are the most frequently asked questions about billing and payment for your ### What is my billing account? -You can view a list of contacts for your services in the `My contacts`{.action} section, accessible directly in the dashboard of the OVHcloud Control Panel. +The list of contacts for your services is available directly from your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner, then on `My contacts`{.action}. #### Tips and tricks @@ -18,7 +18,7 @@ For further information about contact management, please read this detailed guid ### How do I change my billing details? -Your billing details are the same as your NIC handle (Customer ID). For upcoming bills, simply update this information in the `My account`{.action} section of the OVHcloud Control Panel. +Your billing details are those of your NIC handle. For your next bills, simply update this information. Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My Account`{.action}. For legal reasons, you cannot change an invoice that has already been issued. If, however, your request is linked to an error on our side, please contact us by creating a support ticket. @@ -31,14 +31,14 @@ If you do not renew your service before this date, it will simply be suspended, #### Tips and tricks -Check the status of your services, and manage their renewal in the `My solutions & services`{.action} section of the OVHcloud Control Panel. +To view the status of your services, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Log in and manually renew your services on the page . For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### How do I enable automatic renewal? -Go to the `My solutions & services`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, and select `Enable automatic payment`{.action}. #### Tips and tricks @@ -47,7 +47,7 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I disable automatic renewal? -Log in to the OVHcloud Control Panel, and click on the `My solutions & services`{.action} shortcut in the dashboard. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Click on the three dots next to the service concerned, then select `Configure renewal`{.action}. You can then choose manual mode. This mode is only available for certain services — e.g. domain names, web hosting plans, VPS, and dedicated servers. To cancel a service, go to [How do I cancel a service?](#cancelservice) @@ -58,25 +58,23 @@ For further information, please read this detailed guide: [Managing renewal for ### How do I add a payment method? -Log in to the OVHcloud Control Panel, then go to the `Payment methods`{.action} section in the dashboard. Next, click `Add a payment method`{.action}. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Next, click `Add a payment method`{.action}. ### How do I update my payment method? -Log in to the OVHcloud Control Panel, then click on the `My payment methods`{.action} section of your dashboard. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. You can add or delete a payment method (bank card, PayPal or SEPA direct debit). If you request a SEPA direct debit, you will receive an email within 24 to 48 hours via the email address on your OVHcloud account, with a link for the electronic signature of your direct debit mandate. Warning: the owner of the bank account must be the same as the owner of the OVHcloud account. Once you have received your order from us, if your mandate has been approved, you can then use this new payment method. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Tips and tricks To ensure that your services are renewed properly, you will need to set at least one payment method in the OVHcloud Control Panel. If you do not have any active solutions, please get in touch by creating a support ticket. ### How do I delete a payment method? -Log in to the OVHcloud Control Panel, then click on the `Payment methods`{.action} section of your dashboard. Identify the payment method you wish to delete, and click on the trashcan icon. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My payment methods`{.action}. Identify the payment method you wish to delete, and click on the trashcan icon. #### Tips and tricks @@ -100,7 +98,7 @@ Please note that solutions with automatic renewal will be renewed on the first d #### Tips and tricks -You can modify the renewal frequency for your solutions via the `My solutions & services`{.action} section of the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. Here, you can change how often your solutions are renewed. For further information, please read this detailed guide: [Managing renewal for your services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Which of my payment methods will be debited? @@ -113,11 +111,11 @@ If your pre-paid OVHcloud account contains credit, it will always be used by def ### Where do I find my bills? -Go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My bills`{.action}. #### Tips and tricks -If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, go to `My account`{.action}, then `My contacts`{.action}. +If there are no invoices listed in the OVHcloud Control Panel, you may not be the billing contact for the service concerned. To see who is the billing contact and modify it if necessary, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My contacts`{.action}. ### How do I pay my balance? @@ -138,7 +136,7 @@ Pending payments are listed in the dashboard of the OVHcloud Control Panel. You #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### What do my payments correspond to? @@ -146,7 +144,7 @@ Payments made on our website and via direct debit are listed in the OVHcloud Con ### How do I cancel a service? -For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, go to the `My solutions & services`{.action} section of the dashboard in the OVHcloud Control Panel. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. +For solutions like domain names, web hosting plans, dedicated servers and VPS solutions, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My solutions & services`{.action}. To cancel a service, click on the three dots next to it, then click `Cancel my subscription`{.action}. If you have already requested a cancellation, you can also `Stop cancellation of service`{.action}. The cancellation will be effective once your service is no longer valid, or reaches its expiry date. You can submit a cancellation request, or undo it up to 24 hours before the expiry date. @@ -174,7 +172,7 @@ The accounts ledger is only issued by the requesting party’s accounts departme However, OVHcloud offers you access to all of your invoices in an Excel file (.csv). -To download the file, go to the `Invoices`{.action} section, accessible via the dashboard in the OVHcloud Control Panel. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. +To download the file, log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. Click on the `Actions`{.action} button, then select `Export as CSV`{.action}. ## Go further    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-es.md index d85526e6b80..6a40b3deedd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-es.md @@ -1,7 +1,7 @@ --- title: Preguntas frecuentes sobre la facturación y el pago excerpt: Encuentre las preguntas más frecuentes sobre la facturación y el pago -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -10,7 +10,7 @@ Aquí encontrará las preguntas más frecuentes sobre la facturación y el pago ### ¿Cuáles son mis datos de facturación? -Para consultar la lista de contactos de sus servicios, acceda a la sección `Gestión de contactos`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. +Puede consultar la lista de contactos de sus servicios directamente desde el [área de cliente de OVHcloud](/links/manager). Haga clic en su nombre en la esquina superior derecha y luego en `Mis contactos`{.action}. #### Ideas y consejos @@ -18,7 +18,7 @@ Si desea más información sobre la gestión de los contactos, consulte nuestra ### ¿Cómo modificar los datos de facturación? -Los datos de facturación son los que haya indicado en su cuenta de cliente. Si desea actualizarlos para sus próximas facturas, solo tiene que editarlos en la sección `Mi cuenta`{.action} del área de cliente de OVHcloud. +Los datos de facturación son los que haya indicado en su cuenta de cliente. Para sus próximas facturas, solo tiene que actualizar esta información. Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione en `Acceder a mi cuenta`{.action}. Por motivos legales, no es posible modificar una factura ya emitida. No obstante, si su solicitud se debe a un error nuestro, contacte con nosotros mediante un tíquet de soporte. @@ -32,13 +32,13 @@ Si no renueva el servicio antes de la fecha de expiración, este se suspenderá #### Ideas y consejos -Consulte el estado de sus servicios y administre su renovación en la sección `Mis soluciones y servicios`{.action} del área de cliente. +Para consultar el estado de sus servicios, conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Para renovar sus servicios manualmente, acceda a la página . Para más información, consulte nuestra guía [Gestionar la renovación de los servicios](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### ¿Cómo activar la renovación automática? -Acceda a la sección `Mis soluciones y servicios`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio en el que quiera activar la renovación automática, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Activar el pago automático`{.action}.  +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio en el que quiera activar la renovación automática, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Activar el pago automático`{.action}.  #### Ideas y consejos @@ -47,7 +47,7 @@ Si desea más información, consulte nuestra guía [Gestionar la renovación de ### ¿Cómo desactivar la renovación automática? -Acceda a la sección `Mis soluciones y servicios`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Configurar la renovación`{.action}. Podrá elegir el modo manual, aunque está opción solo está disponible para algunos servicios, como dominios, planes de hosting, VPS y servidores dedicados. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Configurar la renovación`{.action}. Podrá elegir el modo manual, aunque está opción solo está disponible para algunos servicios, como dominios, planes de hosting, VPS y servidores dedicados. Para dar de baja un servicio, consulte la página [¿Cómo dar de baja un servicio?](#cancelservice) @@ -58,25 +58,23 @@ Si desea más información, consulte nuestra guía [Gestionar la renovación de ### ¿Cómo añadir una forma de pago? -Acceda a la sección «Forma de pago» que aparece en la columna derecha del panel de control de su área de cliente. Será redirigido a la página `Formas de pago`{.action}, desde donde podrá añadir una nueva forma de pago haciendo clic en `Añadir una forma de pago`{.action}. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis formas de pago`{.action}, desde donde podrá añadir una nueva forma de pago haciendo clic en `Añadir una forma de pago`{.action}. ### ¿Cómo actualizar la forma de pago? -Acceda a la sección «Forma de pago» disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Puede añadir o eliminar una forma de pago (tarjeta bancaria, PayPal o adeudo SEPA). +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis formas de pago`{.action}. Puede añadir o eliminar una forma de pago (tarjeta bancaria, PayPal o adeudo SEPA). En caso de solicitar un adeudo SEPA, recibirá un mensaje de correo electrónico en la dirección de correo electrónico de su cuenta de OVHcloud en las 24-48 horas posteriores, con un enlace de firma electrónica de su mandato de adeudo. Atención: El propietario de la cuenta bancaria debe ser idéntico al propietario de la cuenta de OVHcloud. Una vez que nuestro equipo haya validado su mandato, ya podrá utilizar esta nueva forma de pago. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Ideas y consejos Es obligatorio tener al menos una forma de pago configurada en el área de cliente para que los servicios puedan renovarse correctamente. Si ya no dispone de ninguna solución activa, contacte con nosotros mediante un tíquet de soporte. ### ¿Cómo eliminar una forma de pago? -Acceda a la sección «Forma de pago» disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Formas de pago`{.action} . Una vez allí, localice la forma de pago que quiera eliminar y haga clic en el botón con forma de papelera. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis formas de pago`{.action}. Una vez allí, localice la forma de pago que quiera eliminar y haga clic en el botón con forma de papelera. #### Ideas y consejos @@ -100,7 +98,7 @@ Las soluciones que tengan activada la renovación automática se renovarán el p #### Ideas y consejos -Puede cambiar la frecuencia de renovación de un servicio desde la sección `Mis soluciones y servicios`{.action} del área de cliente. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}{.action}. Desde ahí podrá modificar la frecuencia con la que renueva sus soluciones. Si desea más información, consulte nuestra guía [Gestionar la renovación de los servicios](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### ¿Qué forma de pago se utiliza para abonar los servicios? @@ -113,11 +111,11 @@ Si su cuenta de prepago de OVHcloud tiene saldo, siempre se utilizará de forma ### ¿Dónde consultar las facturas? -Acceda a la sección `Facturas`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis facturas`{.action}. #### Ideas y consejos -Si una factura no aparece en su área de cliente, es posible que usted no sea el contacto de facturación del servicio. Para saber cuál es el contacto de facturación y, en su caso, modificarlo, vaya a la sección `Gestión de contactos`{.action} y, a continuación, haga clic en `Mis contactos`{.action}. +Si una factura no aparece en su área de cliente, es posible que usted no sea el contacto de facturación del servicio. Para conocerlo y, en su caso, modificarlo, conéctese a su [área de cliente de OVHcloud](/links/manger), haga clic en su nombre en la esquina superior derecha y seleccione `Mis contactos`{.action}. ### ¿Cómo abonar las facturas pendientes de pago? @@ -138,7 +136,7 @@ Puede consultar los estados del pago de los servicios directamente en el panel d #### Ideas y consejos -Puede configurar su forma de pago en la sección `Formas de pago`{.action}. Así sus facturas se abonarán de forma automática. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis formas de pago`{.action}. A continuación, puede registrar su forma de pago. De este modo, sus facturas se abonarán automáticamente. ### ¿A qué corresponde un pago concreto? @@ -146,7 +144,7 @@ Tanto los pagos realizados a través de nuestro sitio web como las renovaciones ### ¿Cómo dar de baja un servicio? -Para dar de baja un dominio, un alojamiento web, un servidor dedicado o un VPS, acceda a la sección «Mis soluciones y servicios» disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Dar de baja en la fecha de expiración`{.action}. Si ya ha realizado una solicitud de baja para ese servicio, podrá cancelar la baja desde el mismo lugar. +Para dar de baja un dominio, un alojamiento web, un servidor dedicado o un VPS, conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}{.action}. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Dar de baja en la fecha de expiración`{.action}. Si ya ha realizado una solicitud de baja para ese servicio, podrá cancelar la baja desde el mismo lugar. La baja será efectiva una vez finalizado el período de validez o de compromiso del servicio. Puede realizar la solicitud o cancelarla hasta 24 horas antes de la fecha de expiración. @@ -174,7 +172,7 @@ Para consultar el libro mayor, acuda a su propio departamento de contabilidad. No obstante, OVHcloud pone a su disposición todas sus facturas a través de un archivo de Excel en formato CSV. -Para descargarlo, acceda a la sección `Facturas`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Facturación`{.action}. Una vez allí, haga clic en el botón `Acciones`{.action} y seleccione `Exportar en CSV`{.action}. +Para descargarlo, conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis facturas`{.action}. Será redirigido a la página `Facturación`{.action}. Una vez allí, haga clic en el botón `Acciones`{.action} y seleccione `Exportar en CSV`{.action}. ## Más información    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-us.md index d85526e6b80..a5ec4965710 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.es-us.md @@ -1,7 +1,7 @@ --- title: Preguntas frecuentes sobre la facturación y el pago excerpt: Encuentre las preguntas más frecuentes sobre la facturación y el pago -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -10,7 +10,7 @@ Aquí encontrará las preguntas más frecuentes sobre la facturación y el pago ### ¿Cuáles son mis datos de facturación? -Para consultar la lista de contactos de sus servicios, acceda a la sección `Gestión de contactos`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. +Puede consultar la lista de contactos de sus servicios directamente desde el [área de cliente de OVHcloud](/links/manager). Haga clic en su nombre en la esquina superior derecha y luego en `Mis contactos`{.action}. #### Ideas y consejos @@ -18,7 +18,7 @@ Si desea más información sobre la gestión de los contactos, consulte nuestra ### ¿Cómo modificar los datos de facturación? -Los datos de facturación son los que haya indicado en su cuenta de cliente. Si desea actualizarlos para sus próximas facturas, solo tiene que editarlos en la sección `Mi cuenta`{.action} del área de cliente de OVHcloud. +Los datos de facturación son los que haya indicado en su cuenta de cliente. Para sus próximas facturas, solo tiene que actualizar esta información. Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione en `Acceder a mi cuenta`{.action}. Por motivos legales, no es posible modificar una factura ya emitida. No obstante, si su solicitud se debe a un error nuestro, contacte con nosotros mediante un tíquet de soporte. @@ -32,13 +32,13 @@ Si no renueva el servicio antes de la fecha de expiración, este se suspenderá #### Ideas y consejos -Consulte el estado de sus servicios y administre su renovación en la sección `Mis soluciones y servicios`{.action} del área de cliente. +Para consultar el estado de sus servicios, conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Para renovar sus servicios manualmente, acceda a la página . Para más información, consulte nuestra guía [Gestionar la renovación de los servicios](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### ¿Cómo activar la renovación automática? -Acceda a la sección `Mis soluciones y servicios`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio en el que quiera activar la renovación automática, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Activar el pago automático`{.action}.  +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio en el que quiera activar la renovación automática, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Activar el pago automático`{.action}.  #### Ideas y consejos @@ -47,7 +47,7 @@ Si desea más información, consulte nuestra guía [Gestionar la renovación de ### ¿Cómo desactivar la renovación automática? -Acceda a la sección `Mis soluciones y servicios`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Configurar la renovación`{.action}. Podrá elegir el modo manual, aunque está opción solo está disponible para algunos servicios, como dominios, planes de hosting, VPS y servidores dedicados. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Configurar la renovación`{.action}. Podrá elegir el modo manual, aunque está opción solo está disponible para algunos servicios, como dominios, planes de hosting, VPS y servidores dedicados. Para dar de baja un servicio, consulte la página [¿Cómo dar de baja un servicio?](#cancelservice) @@ -58,25 +58,23 @@ Si desea más información, consulte nuestra guía [Gestionar la renovación de ### ¿Cómo añadir una forma de pago? -Acceda a la sección «Forma de pago» que aparece en la columna derecha del panel de control de su área de cliente. Será redirigido a la página `Formas de pago`{.action}, desde donde podrá añadir una nueva forma de pago haciendo clic en `Añadir una forma de pago`{.action}. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis formas de pago`{.action}, desde donde podrá añadir una nueva forma de pago haciendo clic en `Añadir una forma de pago`{.action}. ### ¿Cómo actualizar la forma de pago? -Acceda a la sección «Forma de pago» disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Puede añadir o eliminar una forma de pago (tarjeta bancaria, PayPal o adeudo SEPA). +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis formas de pago`{.action}. Puede añadir o eliminar una forma de pago (tarjeta bancaria, PayPal o adeudo SEPA). En caso de solicitar un adeudo SEPA, recibirá un mensaje de correo electrónico en la dirección de correo electrónico de su cuenta de OVHcloud en las 24-48 horas posteriores, con un enlace de firma electrónica de su mandato de adeudo. Atención: El propietario de la cuenta bancaria debe ser idéntico al propietario de la cuenta de OVHcloud. Una vez que nuestro equipo haya validado su mandato, ya podrá utilizar esta nueva forma de pago. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Ideas y consejos Es obligatorio tener al menos una forma de pago configurada en el área de cliente para que los servicios puedan renovarse correctamente. Si ya no dispone de ninguna solución activa, contacte con nosotros mediante un tíquet de soporte. ### ¿Cómo eliminar una forma de pago? -Acceda a la sección «Forma de pago» disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Formas de pago`{.action} . Una vez allí, localice la forma de pago que quiera eliminar y haga clic en el botón con forma de papelera. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis formas de pago`{.action}. Una vez allí, localice la forma de pago que quiera eliminar y haga clic en el botón con forma de papelera. #### Ideas y consejos @@ -94,13 +92,13 @@ Si su cuenta de prepago de OVHcloud tiene saldo, siempre se utilizará de forma ### ¿Cuál es la fecha del próximo pago? -Para consultar todas las fechas de renovación, acceda a la sección `Mis soluciones y servicios`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. +Para consultar todas las fechas de renovación, conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}{.action}. Las soluciones que tengan activada la renovación automática se renovarán el primer día del mes. La frecuencia puede variar según el servicio. #### Ideas y consejos -Puede cambiar la frecuencia de renovación de un servicio desde la sección `Mis soluciones y servicios`{.action} del área de cliente. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}{.action}. Desde ahí podrá modificar la frecuencia con la que renueva sus soluciones. Si desea más información, consulte nuestra guía [Gestionar la renovación de los servicios](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### ¿Qué forma de pago se utiliza para abonar los servicios? @@ -113,11 +111,11 @@ Si su cuenta de prepago de OVHcloud tiene saldo, siempre se utilizará de forma ### ¿Dónde consultar las facturas? -Acceda a la sección `Facturas`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis facturas`{.action}. #### Ideas y consejos -Si una factura no aparece en su área de cliente, es posible que usted no sea el contacto de facturación del servicio. Para saber cuál es el contacto de facturación y, en su caso, modificarlo, vaya a la sección `Gestión de contactos`{.action} y, a continuación, haga clic en `Mis contactos`{.action}. +Si una factura no aparece en su área de cliente, es posible que usted no sea el contacto de facturación del servicio. Para conocerlo y, en su caso, modificarlo, conéctese a su [área de cliente de OVHcloud](/links/manger), haga clic en su nombre en la esquina superior derecha y seleccione `Mis contactos`{.action}. ### ¿Cómo abonar las facturas pendientes de pago? @@ -138,7 +136,7 @@ Puede consultar los estados del pago de los servicios directamente en el panel d #### Ideas y consejos -Puede configurar su forma de pago en la sección `Formas de pago`{.action}. Así sus facturas se abonarán de forma automática. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis formas de pago`{.action}. A continuación, puede registrar su forma de pago. De este modo, sus facturas se abonarán automáticamente. ### ¿A qué corresponde un pago concreto? @@ -146,7 +144,7 @@ Tanto los pagos realizados a través de nuestro sitio web como las renovaciones ### ¿Cómo dar de baja un servicio? -Para dar de baja un dominio, un alojamiento web, un servidor dedicado o un VPS, acceda a la sección «Mis soluciones y servicios» disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Dar de baja en la fecha de expiración`{.action}. Si ya ha realizado una solicitud de baja para ese servicio, podrá cancelar la baja desde el mismo lugar. +Para dar de baja un dominio, un alojamiento web, un servidor dedicado o un VPS, conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}{.action}. Será redirigido a la página `Gestión de mis soluciones y servicios`{.action}. Una vez allí, localice el servicio que quiera dar de baja, haga clic en el botón `···`{.action} situado al final de la fila y seleccione `Dar de baja en la fecha de expiración`{.action}. Si ya ha realizado una solicitud de baja para ese servicio, podrá cancelar la baja desde el mismo lugar. La baja será efectiva una vez finalizado el período de validez o de compromiso del servicio. Puede realizar la solicitud o cancelarla hasta 24 horas antes de la fecha de expiración. @@ -174,7 +172,7 @@ Para consultar el libro mayor, acuda a su propio departamento de contabilidad. No obstante, OVHcloud pone a su disposición todas sus facturas a través de un archivo de Excel en formato CSV. -Para descargarlo, acceda a la sección `Facturas`{.action} disponible en la columna derecha del panel de control de su área de cliente de OVHcloud. Será redirigido a la página `Facturación`{.action}. Una vez allí, haga clic en el botón `Acciones`{.action} y seleccione `Exportar en CSV`{.action}. +Para descargarlo, conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis facturas`{.action}. Será redirigido a la página `Facturación`{.action}. Una vez allí, haga clic en el botón `Acciones`{.action} y seleccione `Exportar en CSV`{.action}. ## Más información    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-ca.md index 0f9d4bd7965..bc65a2396df 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: FAQ sur la facturation et le paiement excerpt: Retrouvez les questions les plus fréquemment posées sur la facturation et le paiement -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objectif @@ -10,7 +10,7 @@ Retrouvez ici les questions les plus fréquemment posées sur la facturation et ### Quel est mon compte de facturation ? -La liste des contacts de vos services est disponible dans la rubrique `Mes contacts`{.action} accessible directement sur le tableau de bord de votre espace client OVHcloud. +La liste des contacts de vos services est disponible directement depuis votre [espace client OVHcloud](/links/manager). Cliquez sur votre nom en haut à droite, puis sur `Mes contacts`{.action}. #### Trucs et astuces @@ -18,7 +18,7 @@ Si vous souhaitez en savoir plus sur la gestion des contacts, vous pouvez consul ### Comment modifier mes coordonnées de facturation ? -Vos coordonnées de facturation sont celles de votre identifiant client. Pour vos prochaines factures, il vous suffit donc de mettre à jour ces informations, dans la rubrique `Mon Compte`{.action} de votre espace client OVHcloud. +Vos coordonnées de facturation sont celles de votre identifiant client. Pour vos prochaines factures, il vous suffit donc de mettre à jour ces informations. Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mon Compte`{.action}. Pour des raisons légales, il est impossible de modifier une facture déjà éditée. Toutefois, si votre demande est liée à une erreur de nos services, nous vous invitons à nous contacter en créant un ticket d'assistance. @@ -40,13 +40,13 @@ Si vous ne renouvelez pas votre service avant cette date, il sera simplement sus #### Trucs et astuces -Consultez l'état de vos services, et administrez leur renouvellement dans la rubrique `Mes offres & services`{.action} de votre espace client. +Pour consulter l'état de vos services, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez-vous et renouvelez manuellement vos services sur la page Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide détaillé : [Gérer le renouvellement de mes services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Comment activer le renouvellement automatique ? -Rendez-vous dans la rubrique `Mes offres & services`{.action} accessible directement sur le tableau de bord de votre espace client OVHcloud. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez `Activer le paiement automatique`{.action}. Par défaut, le renouvellement automatique est activé sur chaque service lors de sa commande. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur le bouton `...`{.action}, puis sélectionnez `Activer le paiement automatique`{.action}. Par défaut, le renouvellement automatique est activé sur chaque service lors de sa commande. #### Trucs et astuces @@ -55,7 +55,7 @@ Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide déta ### Comment désactiver le renouvellement automatique ? -Sur le tableau de bord de votre espace client OVHcloud, cliquez sur le raccourci `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez « Configurer le renouvellement ». Vous pouvez ensuite choisir le mode manuel. Ce mode n'est disponible que pour certains services, tels que les noms de domaines, hébergements web, VPS, et serveurs dédiés. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez « Configurer le renouvellement ». Vous pouvez ensuite choisir le mode manuel. Ce mode n'est disponible que pour certains services, tels que les noms de domaines, hébergements web, VPS, et serveurs dédiés. Pour résilier un service, consultez [Comment résilier un service](#cancelservice) @@ -66,25 +66,23 @@ Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide déta ### Comment ajouter un moyen de paiement ? -Connectez-vous à votre espace client OVHcloud, puis directement sur le tableau de bord, cliquez sur la rubrique `Moyens de paiement`{.action}, puis sur `Ajouter un moyen de paiement`{.action}. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, cliquez sur `Mes moyens de paiement`{.action}, puis sur `Ajouter un moyen de paiement`{.action}. ### Comment mettre à jour mon moyen de paiement ? -Connectez-vous à votre espace client OVHcloud, puis directement sur le tableau de bord, cliquez sur la rubrique `Moyens de paiement`{.action}. Vous pourrez y ajouter ou supprimer un moyen de paiement (Carte bancaire, Paypal ou prélèvement SEPA). +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes moyens de paiement`{.action}. Vous pourrez y ajouter ou supprimer un moyen de paiement (Carte bancaire, Paypal ou prélèvement SEPA). En cas de demande de prélèvement SEPA, vous recevrez dans les 24 à 48h sur l’adresse e-mail de votre compte OVHcloud, un e-mail comportant un lien de signature électronique de votre mandat de prélèvement. Attention, le propriétaire du compte bancaire doit être identique au propriétaire du compte OVHcloud. Une fois réceptionné par nos services, si votre mandat est approuvé, vous pourrez alors utiliser ce nouveau moyen de paiement. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Trucs et astuces Au moins un moyen de paiement doit être enregistré dans votre espace client, afin que vos services soient correctement renouvelés. Si vous n'avez plus aucune solution active, nous vous invitons à nous contacter en créant un ticket d'assistance. ### Comment supprimer un moyen de paiement ? -Connectez-vous à votre espace client OVHcloud, puis directement sur le tableau de bord de votre espace client, cliquez sur la rubrique `Moyens de paiement`{.action}. Identifiez alors le moyen de paiement à supprimer, puis cliquez sur l'icône en forme de corbeille. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes moyens de paiement`{.action}. Identifiez alors le moyen de paiement à supprimer, puis cliquez sur l'icône en forme de corbeille. #### Trucs et astuces @@ -108,7 +106,7 @@ Retrouvez toutes vos dates de renouvellement dans la rubrique « Mes offres & se #### Trucs et astuces -Vous pouvez modifier la fréquence de renouvellement de vos solutions depuis la rubrique `Mes offres & services`{.action} de votre espace client. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Vous pourrez y modifier la fréquence de renouvellement de vos solutions. Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide détaillé : [Gérer le renouvellement de mes services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Lequel de mes moyens de paiement sera débité ? @@ -121,11 +119,11 @@ Si votre compte prépayé OVHcloud est créditeur, il sera toujours utilisé par ### Comment retrouver mes factures ? -Rendez-vous dans la rubrique `Factures`{.action} accessible directement sur le tableau de bord de votre espace client OVHcloud. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes factures`{.action}. #### Trucs et astuces -Si une facture n'apparaît pas dans votre espace client, il est possible que vous ne soyez pas le contact de facturation du service concerné. Pour le connaître et éventuellement le modifier, rendez-vous dans la rubrique `Mon compte`{.action} puis `Mes contacts`{.action}. +Si une facture n'apparaît pas dans votre espace client, il est possible que vous ne soyez pas le contact de facturation du service concerné. Pour le connaître et éventuellement le modifier, connectez-vous à votre [espace client OVHcloud](/links/manger), cliquez sur votre nom en haut à droite, puis sur `Mes contacts`{.action}. ### Comment payer ma facture ? @@ -146,7 +144,7 @@ Le tableau de bord de votre espace client OVHcloud affiche vos règlements en at #### Trucs et astuces -Vous pouvez enregistrer votre moyen de paiement dans la section `Moyens de paiement`{.action} . Vos factures seront ainsi automatiquement régularisées. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes moyens de paiement`{.action}. Vous pourrez y enregistrer votre moyen de paiement. Vos factures seront ainsi automatiquement régularisées. ### À quoi correspondent mes paiements ? @@ -162,7 +160,7 @@ Dans ce cas, nous vous conseillons de contacter votre banque afin d’être info ### Comment résilier un service ? -Pour les solutions telles que les noms de domaine, hébergements web, serveurs dédiés et VPS, rendez-vous dans la rubrique « Mes offres & services » du tableau de bord de votre espace client OVHcloud. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez `Résilier mon service`{.action}. À noter que si une demande a déjà été effectuée, il vous sera proposé d'`Annuler la résiliation du service`{.action}. +Pour les solutions telles que les noms de domaine, hébergements web, serveurs dédiés et VPS, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur le bouton `...`{.action}, puis sélectionnez `Résilier mon service`{.action}. À noter que si une demande a déjà été effectuée, il vous sera proposé d'`Annuler la résiliation du service`{.action}. La résiliation sera effective lorsque la période de validité ou d'engagement de votre service sera terminée. Vous pouvez effectuer cette demande ou l'annuler jusqu'à 24 heures avant la date d'échéance. @@ -190,7 +188,7 @@ Le grand livre des comptes est fourni uniquement par le service comptabilité du OVHcloud vous donne cependant accès à l'ensemble de vos factures, via un fichier Excel (.csv). -Pour le télécharger, rendez-vous dans la rubrique « Factures » accessible sur le tableau de bord de votre espace client OVHcloud. Cliquez ensuite sur le bouton `Actions`{.action}, puis sélectionnez « Exporter en CSV ». +Pour le télécharger, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes factures`{.action}. Cliquez ensuite sur le bouton `Actions`{.action}, puis sélectionnez « Exporter en CSV ». ## Aller plus loin diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-fr.md index f36cc72029a..e89d0cfc0f9 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: FAQ sur la facturation et le paiement excerpt: Retrouvez les questions les plus fréquemment posées sur la facturation et le paiement -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objectif @@ -10,7 +10,7 @@ Retrouvez ici les questions les plus fréquemment posées sur la facturation et ### Quel est mon compte de facturation ? -La liste des contacts de vos services est disponible dans la rubrique `Mes contacts`{.action} accessible directement sur le tableau de bord de votre espace client OVHcloud. +La liste des contacts de vos services est disponible directement depuis votre [espace client OVHcloud](/links/manager). Cliquez sur votre nom en haut à droite, puis sur `Mes contacts`{.action}. #### Trucs et astuces @@ -18,7 +18,7 @@ Si vous souhaitez en savoir plus sur la gestion des contacts, vous pouvez consul ### Comment modifier mes coordonnées de facturation ? -Vos coordonnées de facturation sont celles de votre identifiant client. Pour vos prochaines factures, il vous suffit donc de mettre à jour ces informations, dans la rubrique `Mon Compte`{.action} de votre espace client OVHcloud. +Vos coordonnées de facturation sont celles de votre identifiant client. Pour vos prochaines factures, il vous suffit donc de mettre à jour ces informations. Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mon Compte`{.action}. Pour des raisons légales, il est impossible de modifier une facture déjà éditée. Toutefois, si votre demande est liée à une erreur de nos services, nous vous invitons à nous contacter en [créant un ticket d'assistance](https://help.ovhcloud.com/csm?id=csm_get_help). @@ -40,13 +40,13 @@ Si vous ne renouvelez pas votre service avant cette date, il sera simplement sus #### Trucs et astuces -Consultez l'état de vos services, et administrez leur renouvellement dans la rubrique `Mes offres & services`{.action} de votre espace client. +Pour consulter l'état de vos services, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez-vous et renouvelez manuellement vos services sur la page Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide détaillé : [Gérer le renouvellement de mes services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Comment activer le renouvellement automatique ? -Rendez-vous dans la rubrique `Mes offres & services`{.action} accessible directement sur le tableau de bord de votre espace client OVHcloud. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez `Activer le paiement automatique`{.action}. Par défaut, le renouvellement automatique est activé sur chaque service lors de sa commande. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur le bouton `...`{.action}, puis sélectionnez `Activer le paiement automatique`{.action}. Par défaut, le renouvellement automatique est activé sur chaque service lors de sa commande. #### Trucs et astuces @@ -55,7 +55,7 @@ Pour plus d'informations, consultez ce guide détaillé : [Gérer mes moyens de ### Comment désactiver le renouvellement automatique ? -Sur le tableau de bord de votre espace client OVHcloud, cliquez sur le raccourci `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez « Configurer le renouvellement ». Vous pouvez ensuite choisir le mode manuel. Ce mode n'est disponible que pour certains services, tels que les noms de domaines, hébergements web, VPS, et serveurs dédiés. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez « Configurer le renouvellement ». Vous pouvez ensuite choisir le mode manuel. Ce mode n'est disponible que pour certains services, tels que les noms de domaines, hébergements web, VPS, et serveurs dédiés. Pour résilier un service, consultez [Comment résilier un service](#cancelservice) @@ -66,25 +66,23 @@ Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide déta ### Comment ajouter un moyen de paiement ? -Connectez-vous à votre espace client OVHcloud, puis directement sur le tableau de bord, cliquez sur la rubrique `Moyens de paiement`{.action}, puis sur `Ajouter un moyen de paiement`{.action}. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, cliquez sur `Mes moyens de paiement`{.action}, puis sur `Ajouter un moyen de paiement`{.action}. ### Comment mettre à jour mon moyen de paiement ? -Connectez-vous à votre espace client OVHcloud, puis directement sur le tableau de bord, cliquez sur la rubrique `Moyens de paiement`{.action}. Vous pourrez y ajouter ou supprimer un moyen de paiement (Carte bancaire, Paypal ou prélèvement SEPA). +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes moyens de paiement`{.action}. Vous pourrez y ajouter ou supprimer un moyen de paiement (Carte bancaire, Paypal ou prélèvement SEPA). En cas de demande de prélèvement SEPA, vous recevrez dans les 24 à 48h sur l’adresse e-mail de votre compte OVHcloud, un e-mail comportant un lien de signature électronique de votre mandat de prélèvement. Attention, le propriétaire du compte bancaire doit être identique au propriétaire du compte OVHcloud. Une fois réceptionné par nos services, si votre mandat est approuvé, vous pourrez alors utiliser ce nouveau moyen de paiement. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Trucs et astuces Au moins un moyen de paiement doit être enregistré dans votre espace client, afin que vos services soient correctement renouvelés. Si vous n'avez plus aucune solution active, nous vous invitons à nous contacter en [créant un ticket d'assistance](https://help.ovhcloud.com/csm?id=csm_get_help). ### Comment supprimer un moyen de paiement ? -Connectez-vous à votre espace client OVHcloud, puis directement sur le tableau de bord de votre espace client, cliquez sur la rubrique `Moyens de paiement`{.action}. Identifiez alors le moyen de paiement à supprimer, puis cliquez sur l'icône en forme de corbeille. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes moyens de paiement`{.action}. Identifiez alors le moyen de paiement à supprimer, puis cliquez sur l'icône en forme de corbeille. #### Trucs et astuces @@ -109,16 +107,16 @@ Retrouvez toutes vos dates de renouvellement dans la rubrique « Mes offres & se #### Trucs et astuces -Vous pouvez modifier la fréquence de renouvellement de vos solutions depuis la rubrique `Mes offres & services`{.action} de votre espace client. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Vous pourrez y modifier la fréquence de renouvellement de vos solutions. Si vous souhaitez en savoir plus, nous vous invitons à consulter ce guide détaillé : [Gérer le renouvellement de mes services](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Comment retrouver mes factures ? -Rendez-vous dans la rubrique `Factures`{.action} accessible directement sur le tableau de bord de votre espace client OVHcloud. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes factures`{.action}. #### Trucs et astuces -Si une facture n'apparaît pas dans votre espace client, il est possible que vous ne soyez pas le contact de facturation du service concerné. Pour le connaître et éventuellement le modifier, rendez-vous dans la rubrique `Mon compte`{.action} puis `Mes contacts`{.action}. +Si une facture n'apparaît pas dans votre espace client, il est possible que vous ne soyez pas le contact de facturation du service concerné. Pour le connaître et éventuellement le modifier, connectez-vous à votre [espace client OVHcloud](/links/manger), cliquez sur votre nom en haut à droite, puis sur `Mes contacts`{.action}. ### Comment payer ma facture ? @@ -139,7 +137,7 @@ Le tableau de bord de votre espace client OVHcloud affiche vos règlements en at #### Trucs et astuces -Vous pouvez enregistrer votre moyen de paiement dans la section `Moyens de paiement`{.action} . Vos factures seront ainsi automatiquement régularisées. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes moyens de paiement`{.action}. Vous pourrez y enregistrer votre moyen de paiement. Vos factures seront ainsi automatiquement régularisées. ### À quoi correspondent mes paiements ? @@ -155,7 +153,7 @@ Dans ce cas, nous vous conseillons de contacter votre banque afin d’être info ### Comment résilier un service ? -Pour les solutions telles que les noms de domaine, hébergements web, serveurs dédiés et VPS, rendez-vous dans la rubrique « Mes offres & services » du tableau de bord de votre espace client OVHcloud. Identifiez alors le service concerné, cliquez sur les points de suspension, puis sélectionnez `Résilier mon service`{.action}. À noter que si une demande a déjà été effectuée, il vous sera proposé d'`Annuler la résiliation du service`{.action}. +Pour les solutions telles que les noms de domaine, hébergements web, serveurs dédiés et VPS, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes offres & services`{.action}. Identifiez alors le service concerné, cliquez sur le bouton `...`{.action}, puis sélectionnez `Résilier mon service`{.action}. À noter que si une demande a déjà été effectuée, il vous sera proposé d'`Annuler la résiliation du service`{.action}. La résiliation sera effective lorsque la période de validité ou d'engagement de votre service sera terminée. Vous pouvez effectuer cette demande ou l'annuler jusqu'à 24 heures avant la date d'échéance. @@ -182,7 +180,7 @@ Le grand livre des comptes est fourni uniquement par le service comptabilité du OVHcloud vous donne cependant accès à l'ensemble de vos factures, via un fichier Excel (.csv). -Pour le télécharger, rendez-vous dans la rubrique « Factures » accessible sur le tableau de bord de votre espace client OVHcloud. Cliquez ensuite sur le bouton `Actions`{.action}, puis sélectionnez « Exporter en CSV ». +Pour le télécharger, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes factures`{.action}. Cliquez ensuite sur le bouton `Actions`{.action}, puis sélectionnez « Exporter en CSV ». ## Aller plus loin diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.it-it.md index 330030377c4..8d4d1f650e0 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.it-it.md @@ -1,7 +1,7 @@ --- title: FAQ fatturazione e pagamento excerpt: Scopri le domande più frequenti su fatturazione e pagamento -updated: 2024-12-23 +updated: 2025-03-04 --- ## Obiettivo @@ -10,7 +10,7 @@ Per maggiori informazioni, consulta le domande relative alla fatturazione e al p ### Come conoscere l’account di fatturazione? -La lista dei contatti associati ai servizi sono indicati nella sezione `I tuoi contatti`{.action} dello Spazio Cliente. +La lista dei contatti dei tuoi servizi è disponibile direttamente dal tuo [Spazio Cliente OVHcloud](/links/manager). Clicca sul tuo nome in alto a destra e poi su `I miei contatti`{.action}. #### Consigli e suggerimenti @@ -18,7 +18,7 @@ Per maggiori informazione sulla gestione dei contatti, consulta la guida [Gestir ### Come modificare i dati di fatturazione? -I dati utilizzati per la fatturazione corrispondono a quelli indicati nel proprio account cliente. Per modificare le informazioni delle fatture future, è sufficiente aggiornarle nella sezione `Il tuo account`{.action} dello Spazio Cliente. +I dati di fatturazione sono quelli del tuo identificativo cliente. Per le prossime fatture, è sufficiente aggiornare queste informazioni. Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Accedere al mio account`{.action}. Ti ricordiamo che in generale non è possibile modificare una fattura già emessa. In caso di errore da parte dei nostri sistemi, contattaci tramite un **ticket di assistenza**. @@ -29,13 +29,13 @@ Per alcune soluzioni (come domini, hosting Web, VPS e server dedicati) è possib #### Consigli e suggerimenti -Per consultare lo stato dei servizi e gestire il loro rinnovo, accedi alla sezione `Le mie offerte e servizi`{.action} dello Spazio Cliente. +Per consultare lo stato dei tuoi servizi, accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. Per effettuare il rinnovo manuale, accedi alla pagina Per maggiori informazioni, consulta la guida [Gestire il rinnovo dei servizi](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Come attivare il rinnovo automatico? -Accedi allo Spazio Cliente e, nel menu di scelta rapida nella parte destra dell’interfaccia, clicca su `Le mie offerte e servizi`{.action}. Clicca sui tre puntini in corrispondenza del servizio interessato e seleziona l’opzione `Attiva il pagamento automatico`{.action}. +Accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. Clicca sui tre puntini in corrispondenza del servizio interessato e seleziona l’opzione `Attiva il pagamento automatico`{.action}. #### Consigli e suggerimenti @@ -44,7 +44,7 @@ Per maggiori informazioni, consulta la guida [Gestire il rinnovo dei servizi](/p ### Come disattivare il rinnovo automatico? -Accedi allo Spazio Cliente e, nel menu di scelta rapida nella parte destra dell’interfaccia, clicca su `Le mie offerte e servizi`{.action}. Clicca sui tre puntini in corrispondenza del servizio interessato e seleziona l’opzione `Configura il rinnovo`{.action}. A questo punto è possibile scegliere la modalità manuale. Ricordiamo che questo tipo di rinnovo è disponibile solo per alcuni servizi come domini, hosting Web, VPS e server dedicati. +Accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. Clicca sui tre puntini in corrispondenza del servizio interessato e seleziona l’opzione `Configura il rinnovo`{.action}. A questo punto è possibile scegliere la modalità manuale. Ricordiamo che questo tipo di rinnovo è disponibile solo per alcuni servizi come domini, hosting Web, VPS e server dedicati. Per disattivare un servizio, consulta la pagina [Come disattivare un servizio?](#cancelservice) @@ -55,25 +55,23 @@ Per maggiori informazioni, consulta la guida Gestire il rinnovo dei servizi. ### Come aggiungere un metodo di pagamento? -Accedi allo Spazio Cliente e, nella parte destra della dashboard iniziale, clicca su `Metodo di pagamento`{.action} > `Aggiungi un metodo di pagamento`{.action}. +Accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I miei metodi di pagamento`{.action} > `Aggiungi un metodo di pagamento`{.action}. ### Come aggiornare un metodo di pagamento? -Accedi allo Spazio Cliente e, nella parte destra della dashboard iniziale, clicca su `Metodo di pagamento`{.action}. È possibile aggiungere o eliminare un metodo di pagamento (carta bancaria, Paypal o addebito SEPA). +Accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I miei metodi di pagamento`{.action}. È possibile aggiungere o eliminare un metodo di pagamento (carta bancaria, Paypal o addebito SEPA). In caso di richiesta di addebito SEPA, entro 24-48 ore riceverai all'indirizzo di posta associato all’account OVHcloud un'email con il link per la firma elettronica del mandato di addebito. Attenzione: il titolare del conto bancario deve essere identico al proprietario dell'account OVHcloud. Se il mandato è approvato, una volta ricevuto da parte dei nostri servizi è possibile utilizzare questo nuovo metodo di pagamento. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Consigli e suggerimenti Per il corretto rinnovo dei servizi è necessario registrare almeno un metodo di pagamento nello Spazio Cliente. Se non disponi più di soluzioni attive, contattaci tramite un ticket di assistenza. ### Come eliminare un metodo di pagamento? -Accedi allo Spazio Cliente e, nella parte destra della dashboard iniziale, clicca su `Metodo di pagamento`{.action}. Seleziona il metodo di pagamento da eliminare e clicca sull’icona a forma di cestino. +Accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I miei metodi di pagamento`{.action}. Seleziona il metodo di pagamento da eliminare e clicca sull’icona a forma di cestino. #### Consigli e suggerimenti @@ -91,14 +89,13 @@ Se sul conto prepagato OVHcloud è disponibile del credito, verrà utilizzato di ### Come conoscere la data del prossimo pagamento? -Tutte le date di rinnovo sono disponibili nella sezione `Le mie offerte e servizi`{.action} dello Spazio Cliente. - -Ti ricordiamo che le soluzioni con rinnovo automatico vengono in genere rinnovate il primo giorno del mese, ma la frequenza di rinnovo può variare in base al servizio. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. È possibile modificare la frequenza di rinnovo delle soluzioni. +Per saperne di più, consulta questa guida dettagliata: [Gestire il rinnovo dei miei servizi](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). #### Consigli e suggerimenti -La frequenza di rinnovo delle soluzioni può essere modificata dalla sezione `I tuoi servizi`{.action} dello Spazio Cliente. -Per maggiori informazioni, consulta la guida [Gestire il rinnovo dei servizi](). +La frequenza di rinnovo delle soluzioni può essere modificata dalla sezione `Le mie offerte e servizi`{.action} dello Spazio Cliente. +Per maggiori informazioni, consulta la guida [Gestire il rinnovo dei servizi](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Quale metodo di pagamento viene utilizzato per il pagamento della fattura? @@ -110,11 +107,11 @@ Se sul conto prepagato OVHcloud è disponibile del credito, verrà utilizzato di ### Come recuperare le fatture? -Accedi allo Spazio Cliente e, nel menu di scelta rapida nella parte destra dell’interfaccia, clicca su `Fatture`{.action}. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie fatture`{.action}. #### Consigli e suggerimenti -Se la fattura che stai cercando non compare in questa sezione, è possibile che il tuo utente non risulti come contatto di fatturazione del servizio interessato. Per verificare ed eventualmente modificare i contatti impostati accedi allo Spazio Cliente, clicca sul tuo nome utente in alto a destra e seleziona `I tuoi contatti`{.action}. +Se la fattura che stai cercando non compare in questa sezione, è possibile che il tuo utente non risulti come contatto di fatturazione del servizio interessato. Per conoscerlo ed eventualmente modificarlo, accedi al tuo [Spazio Cliente OVHcloud](/link/mangiare), clicca sul tuo nome in alto a destra e poi su `I miei contatti`{.action}. ### Come saldare gli importi dovuti? @@ -126,7 +123,7 @@ Se invece i servizi risultano in rinnovo automatico ma non è stato salvato alcu #### Consigli e suggerimenti -Se hai a disposizione l’identificativo OVHcloud e la password associata, puoi saldare la fattura direttamente dallo Spazio Cliente: nel menu di scelta rapida nella parte destra dell’interfaccia, clicca su `Fatture`{.action} e, nella nuova pagina, seleziona `Azioni`{.action} > `Salda subito l'importo dovuto`{.action}. +Se hai a disposizione l’identificativo OVHcloud e la password associata, puoi saldare la fattura direttamente dallo Spazio Cliente: nel menu di scelta rapida nella parte destra dell’interfaccia, clicca su `Le mie fatture`{.action} e, nella nuova pagina, seleziona `Azioni`{.action} > `Salda subito l'importo dovuto`{.action}. Per maggiori informazioni su come eseguire questa operazione, consulta la guida [Gestire le fatture OVHcloud](/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management#salda-limporto-dovuto). ### Come verificare lo stato dei pagamenti? @@ -135,7 +132,7 @@ L’interfaccia principale dello Spazio Cliente mostra i pagamenti in attesa. É #### Consigli e suggerimenti -Nella sezione `Metodi di pagamento`{.action} dello Spazio Cliente è possibile salvare un metodo di pagamento predefinito. In questo modo il saldo delle fatture avverrà automaticamente. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I miei metodi di pagamento`{.action}. Potrete allora registrare il vostro metodo di pagamento. In questo modo le fatture vengono saldate automaticamente. ### A cosa corrispondono i pagamenti effettuati? @@ -143,7 +140,7 @@ I pagamenti eseguiti tramite il nostro sito Web e i prelievi automatici sono ele ### Come disattivare un servizio? -Per soluzioni come domini, hosting Web, server dedicati e VPS, accedi alla sezione `Le mie offerte e servizi`{.action} disponibile nell’interfaccia dello Spazio Cliente OVHcloud. Clicca sui tre puntini in corrispondenza del servizio interessato e seleziona l’opzione `Disattivare il servizio`{.action}. Se hai già effettuato la richiesta in precedenza è possibile annullarla cliccando su `Annulla la disattivazione del servizio`{.action}. +Per soluzioni come domini, hosting Web, server dedicati e VPS, accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. Clicca sui tre puntini in corrispondenza del servizio interessato e seleziona l’opzione `Disattivare il servizio`{.action}. Se hai già effettuato la richiesta in precedenza è possibile annullarla cliccando su `Annulla la disattivazione del servizio`{.action}. L’operazione diventerà effettiva al termine del periodo di validità o dell’impegno contrattuale relativo al servizio. È possibile effettuare o annullare una richiesta fino a 24 ore prima della scadenza. @@ -171,7 +168,7 @@ Questo documento è in genere disponibile presso il dipartimento di contabilità OVHcloud mette comunque a disposizione tutte le fatture tramite un file Excel in formato CSV. -Per scaricarlo accedi allo Spazio Cliente, clicca sul tuo nome utente in alto a destra e seleziona `Fatturazione`{.action} > `Azioni`{.action} > `Esporta in CSV`{.action}. +Per scaricarlo accedi allo Spazio Cliente, accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie fatture`{.action} > `Azioni`{.action} > `Esporta in CSV`{.action}. ## Per saperne di più    diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pl-pl.md index 614ee422a40..ee78456eda3 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: FAQ dotyczący płatności i fakturowania excerpt: Znajdziesz najczęściej zadawane pytania dotyczące płatności i fakturowania -updated: 2024-12-23 +updated: 2025-03-04 --- ## Wprowadzenie @@ -10,7 +10,7 @@ Znajdziesz tutaj najczęściej zadawane pytania dotyczące fakturowania i płatn ### Kto jest kontaktem księgowym przypisanym do usługi? -Listę kontaktów przypisanych do poszczególnych usług znajdziesz w sekcji `Moje kontakty`{.action} dostępnej na dashboardzie w Panelu klienta. +Lista kontaktów dla Twoich usług jest dostępna bezpośrednio w [Panelu klienta OVHcloud](/links/manager). Kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje kontakty`{.action}. #### Wskazówki i porady @@ -18,7 +18,7 @@ Aby dowiedzieć się więcej o zarządzaniu kontaktami, zapoznaj się z przewodn ### Jak zmienić moje dane do faktury? -Twoje dane do faktury to dane przypisane do Twojego identyfikatora klienta (kontakt księgowy). Aby zostały one zaktualizowane na kolejnych fakturach, wystarczy, że zmienisz swoje informacje w sekcji `Moje konto`{.action} w Twoim Panelu klienta. +Twoje dane do faktury to dane przypisane do Twojego identyfikatora klienta. Aby zostały one zaktualizowane na kolejnych fakturach, wystarczy, że zmienisz swoje dane. Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij `Dostęp do konta`{.action}. Ze względów prawnych nie ma natomiast możliwości zmiany już wystawionej faktury. Niemniej jednak, jeśli Twoja prośba o zmianę związana jest z błędem po stronie któregoś z naszych działów, skontaktuj się z nami poprzez otwarcie zgłoszenia. @@ -31,13 +31,13 @@ Jeśli nie odnowisz usługi przed tą datą, zostanie ona po prostu zawieszona, #### Wskazówki i porady -Sprawdź status Twoich usług i zarządzaj ich odnawianiem w rubryce `Moje rozwiązania i usługi`{.action} w Twoim Panelu klienta. +Aby sprawdzić status Twoich usług, zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. Zaloguj się i odnawiaj ręcznie swoje usługi na stronie lien Jeśli chcesz dowiedzieć się więcej na ten temat, zapraszamy do zapoznania się z treścią przewodnika: [Zarządzanie odnawianiem usług](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### W jaki sposób włączyć automatyczne odnawianie usług? -Przejdź do sekcji `Moje rozwiązania i usługi`{.action} dostępnej na dashboardzie w Panelu klienta. Po wyszukaniu danej usługi kliknij trzy kropki, a następnie wybierz opcję `Włącz automatyczne odnowienie`{.action}. W ten sposób odnowienie automatyczne zostaje aktywowane w trybie domyślnym przy każdym zamawianiu danej usługi. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. Po wyszukaniu danej usługi kliknij trzy kropki, a następnie wybierz opcję `Włącz automatyczne odnowienie`{.action}. W ten sposób odnowienie automatyczne zostaje aktywowane w trybie domyślnym przy każdym zamawianiu danej usługi. #### Wskazówki i porady @@ -46,7 +46,7 @@ Jeśli chcesz dowiedzieć się więcej na ten temat, zapraszamy do zapoznania si ### W jaki sposób wyłączyć automatyczne odnawianie? -Na dashboardzie w Panelu klienta OVHcloud kliknij skrót `Moje rozwiązania i usługi`{.action}. Po wyszukaniu danej usługi kliknij trzy kropki, aby wyświetlić więcej opcji, po czym wybierz opcję `Konfiguracja odnowienia`{.action}. Następnie możesz wybrać tryb ręczny. Tryb ten dostępny jest tylko dla niektórych usług, takich jak domeny, hosting, VPS i serwery dedykowane. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. Po wyszukaniu danej usługi kliknij trzy kropki, aby wyświetlić więcej opcji, po czym wybierz opcję `Konfiguracja odnowienia`{.action}. Następnie możesz wybrać tryb ręczny. Tryb ten dostępny jest tylko dla niektórych usług, takich jak domeny, hosting, VPS i serwery dedykowane. Aby zrezygnować z usługi, sprawdź [W jaki sposób zrezygnować z usługi?](#cancelservice) @@ -57,25 +57,23 @@ Jeśli chcesz dowiedzieć się więcej na ten temat, zapraszamy do zapoznania si ### Jak mogę dodać sposób płatności? -Zaloguj się do Panelu klienta, następnie na dashbordzie kliknij sekcję `Sposoby płatności`{.action} i `Dodaj sposób płatności`{.action}. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje sposoby płatności`{.action} i `Dodaj sposób płatności`{.action}. ### W jaki sposób zaktualizować sposób płatności? -Zaloguj się do Strefy Klienta, a następnie kliknij sekcję `Metody płatności`{.action} na pulpicie nawigacyjnym.Możesz dodać lub usunąć dany sposób płatności (karta płatnicza, PayPal lub przelew SEPA). +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje sposoby płatności`{.action} na pulpicie nawigacyjnym.Możesz dodać lub usunąć dany sposób płatności (karta płatnicza, PayPal lub przelew SEPA). W przypadku dyspozycji przelewu SEPA, na adres e-mail przypisany do Twojego konta OVHcloud, otrzymasz w ciągu 24 - 48 godzin wiadomość z linkiem do elektronicznego podpisu zatwierdzającego przelew. Uwaga: właściciel konta bankowego musi być identyczny z właścicielem konta OVHcloud. Po zarejestrowaniu dyspozycji w naszych systemach (i jeśli Twoja dyspozycja zostanie zaakceptowana), możesz zacząć korzystać z nowego sposobu płatności. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Wskazówki i porady Aby Twoje usługi były sprawnie i we właściwy sposób odnawiane, musisz mieć zarejestrowany przynajmniej jeden sposób płatności w Panelu klienta. Jeżeli żadne z Twoich rozwiązań nie jest aktualnie aktywne, prosimy o skontaktowanie się z nami poprzez wysłanie zgłoszenia z prośbą o pomoc. ### Jak usunąć sposób płatności? -Zaloguj się do Panelu klienta, następnie na dashbordzie kliknij sekcję `Sposoby płatności`{.action}. Wyszukaj sposób płatności, który chcesz usunąć i kliknij ikonę kosza. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje sposoby płatności`{.action}. Wyszukaj sposób płatności, który chcesz usunąć i kliknij ikonę kosza. #### Wskazówki i porady @@ -99,7 +97,7 @@ Informujemy, że rozwiązania z opcją automatycznego odnowienia są wznawiane p #### Wskazówki i porady -Możesz zmienić częstotliwość odnawiania rozwiązań, udając się do sekcji `Moje rozwiązania i usługi`{.action} w Panelu klienta. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. Będziesz mógł zmienić częstotliwość odnawiania Twoich rozwiązań. Jeśli chcesz dowiedzieć się więcej na ten temat, zapraszamy do zapoznania się z treścią przewodnika: [Zarządzanie odnawianiem usług](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Który z moich sposobów płatności zostanie obciążony? @@ -112,11 +110,11 @@ Jeśli Twoje konto prepaid OVHcloud ma saldo dodatnie, będzie ono używane domy ### Gdzie mogę znaleźć moje faktury? -Przejdź do sekcji `Faktury`{.action} dostępnej na dashboardzie w Panelu klienta. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij pozycję `Faktury`{.action}. #### Wskazówki i porady -Jeżeli faktura nie widnieje w Panelu klienta, możliwe, że Twoje dane nie pokrywają się z danymi kontaktu księgowego dla powiązanej z fakturą usługi. Aby sprawdzić kontakt księgowy i ewentualnie zmodyfikować jego dane, przejdź do sekcji `Moje konto`{.action}, a następnie wybierz `Moje kontakty`{.action}. +Jeżeli faktura nie widnieje w Panelu klienta, możliwe, że Twoje dane nie pokrywają się z danymi kontaktu księgowego dla powiązanej z fakturą usługi. Aby sprawdzić kontakt księgowy i ewentualnie zmodyfikować jego dane, zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie wybierz `Moje kontakty`{.action}. ### Jak uregulować moje saldo? @@ -139,13 +137,15 @@ Należności oczekujące na płatność wyświetlają się na dashboardzie w Pa Możesz zapisać Twój sposób płatności w sekcji `Sposoby płatności`{.action}. Umożliwi Ci to opłacanie faktur w sposób automatyczny. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij `Moje sposoby płatności`{.action}. i dodaj sposób płatności. Umożliwi Ci to opłacanie faktur w sposób automatyczny. + ### Jakim usługom i fakturom odpowiadają moje płatności? Płatności, których dokonujesz na naszej stronie, jak również automatyczne przelewy są zapisywane w historii operacji w Twoim Panelu klienta. W sekcji `Informacje o płatnościach`{.action} odnajdziesz daty, faktury oraz odpowiadające im kwoty. ### W jaki sposób zrezygnować z usługi? -W przypadku rozwiązań takich jak domeny, hosting, serwery dedykowane i VPS, przejdź do sekcji `Moje rozwiązania i usługi`{.action} w Panelu klienta OVHcloud. Po wyszukaniu danej usługi kliknij trzy kropki, a następnie wybierz opcję `Rezygnuję z usługi`{.action}. Jeśli dyspozycja została już zrealizowana, pojawi się komunikat: `Anuluj rezygnację z usługi`{.action}. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. Po wyszukaniu danej usługi kliknij trzy kropki, a następnie wybierz opcję `Rezygnuję z usługi`{.action}. Jeśli dyspozycja została już zrealizowana, pojawi się komunikat: `Anuluj rezygnację z usługi`{.action}. Rezygnacja z usługi będzie skuteczna, gdy skończy się okres ważności usługi lub umowy. Możesz złożyć dyspozycję lub ją anulować do 24 godzin przed datą wygaśnięcia. @@ -173,7 +173,7 @@ Księgę rachunkową może udostępnić wyłącznie dział księgowości wnio OVHcloud zapewnia dostęp do wszystkich faktur za pośrednictwem pliku Excel (.csv). -Aby pobrać fakturę, przejdź do sekcji `Faktury`{.action} widocznej na dashboardzie w Panelu klienta. Następnie kliknij przycisk `Operacje`{.action} i wybierz `Eksport CSV`{.action}. +Aby pobrać fakturę, Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij pozycję `Faktury`{.action}. Następnie kliknij przycisk `Operacje`{.action} i wybierz `Eksport CSV`{.action}. ## Sprawdź również   diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pt-pt.md index 18a327a632a..525d9855fa9 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-billing/guide.pt-pt.md @@ -1,7 +1,7 @@ --- title: FAQ sobre faturação e pagamento excerpt: Encontre as questões mais frequentes sobre faturação e pagamento -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -10,7 +10,7 @@ Veja aqui as questões mais frequentes sobre faturação e pagamento para os seu ### Qual é a minha conta de faturação? -A lista dos contactos dos seus serviços está disponível na secção `Contactos`{.action}, que pode ser acedida diretamente através do painel de controlo da Área de Cliente OVHcloud. +A lista dos contactos dos seus serviços está disponível diretamente a partir do seu [Área de Cliente OVHcloud](/links/manager). Clique no seu nome no canto superior direito e, a seguir, em `Contactos`{.action}. #### Truques e dicas @@ -18,7 +18,7 @@ Se pretender saber mais sobre a gestão dos contactos, consulte este manual porm ### Como alterar as minhas informações de faturação? -As suas informações de faturação são as mesmas do seu perfil de cliente. Portanto, para faturas futuras, basta atualizar estas informações na rubrica `A minha conta`{.action}, na Área de Cliente OVHcloud. +As suas informações de faturação são as do seu identificador de cliente. Para as próximas faturas, só precisa de atualizar estas informações. Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `Aceder à minha conta`{.action}. Por razões legais, não é possível modificar uma fatura já emitida. Contudo, se pretender assinalar um erro dos nossos serviços, convidamo-lo a contactar-nos **criando um ticket**. @@ -31,13 +31,13 @@ Se não renovar o serviço antes dessa data, este será simplesmente suspenso e #### Conselhos e dicas -Consulte o estado dos seus serviços e administre a sua renovação na rubrica `As minhas ofertas e serviços`{.action}, na Área de Cliente. +Para consultar o estado dos seus serviços, aceda a [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `As minhas ofertas e serviços`{.action}. Faça login e renove manualmente os seus serviços na página Se quiser saber mais, pode consultar este manual pormenorizado: [Gerir a renovação dos serviços](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Como ativar a renovação automática? -Aceda à secção `As minhas ofertas e serviços`{.action} que pode ser acedida diretamente através do painel de controlo da Área de Cliente OVHcloud. A seguir, identifique o serviço em causa, clique nos três pontos e selecione a opção `Ativar pagamento`{.action}. +Aceda à [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `As minhas ofertas e serviços`{.action}. A seguir, identifique o serviço em causa, clique nos três pontos e selecione a opção `Ativar pagamento`{.action}. #### Truques e dicas @@ -46,7 +46,7 @@ Se quiser saber mais, pode consultar este manual pormenorizado: [Gerir a renova ### Como desativar a renovação automática? -No painel de controlo da sua Área de Cliente OVHcloud, clique no atalho `As minhas ofertas e serviços`{.action} na coluna à direita. A seguir, identifique o serviço em causa, clique nos três pontos e selecione a opção `Configurar a renovação`{.action}. Pode escolher o modo manual. Este modo só está disponível para determinados serviços, tais como os nomes de domínio, alojamentos web, VPS e servidores dedicados. +Aceda à [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `As minhas ofertas e serviços`{.action}. A seguir, identifique o serviço em causa, clique nos três pontos e selecione a opção `Configurar a renovação`{.action}. Pode escolher o modo manual. Este modo só está disponível para determinados serviços, tais como os nomes de domínio, alojamentos web, VPS e servidores dedicados. Para rescindir um serviço, consulte a página [Como rescindir um serviço?](#cancelservice) @@ -57,25 +57,23 @@ Se quiser saber mais, pode consultar este manual pormenorizado: [Gerir a renova ### Como adicionar um método de pagamento? -Aceda à sua Área de Cliente OVHcloud e, no painel de controlo, clique na secção `Métodos de pagamento`{.action} > `Adicionar um método de pagamento`{.action}. +Aceda à [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `Os meus métodos de pagamento`{.action} > `Adicionar um método de pagamento`{.action}. ### Como atualizar um método de pagamento? -Aceda à sua Área de Cliente OVHcloud e, no painel de controlo, clique na secção `Métodos de pagamento`{.action}. Poderá adicionar ou eliminar um método de pagamento (cartão de pagamento, PayPal ou débito direto SEPA). +Aceda à [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `Os meus métodos de pagamento`{.action}. Poderá adicionar ou eliminar um método de pagamento (cartão de pagamento, PayPal ou débito direto SEPA). -Em caso de pedido de débito direto SEPA, receberá no prazo de 24 a 48 horas, no endereço de e-mail da sua conta OVHcloud, um e-mail com uma ligação para assinar com assinatura eletrónica a sua ordem de débito direto. Tenha em conta que o proprietário da conta bancária deve ser idêntico ao proprietário da conta OVHcloud. +Em caso de pedido de débito direto SEPA, receberá no prazo de 24 a 48 horas, no endereço de e-mail da sua conta OVHcloud, um e-mail com uma ligação para assinar com assinatura eletrónica à sua ordem de débito direto. Tenha em conta que o proprietário da conta bancária deve ser idêntico ao proprietário da conta OVHcloud. Depois de receber a autorização por parte dos nossos serviços, poderá utilizar este novo método de pagamento. -![FAQ billing](/pages/assets/screens/control_panel/product-selection/right-column/faq-billing01.gif){.thumbnail} - #### Truques e dicas Deve ter configurado, pelo menos, um método de pagamento na Área de Cliente, para que todos os serviços possam ser renovados corretamente. Se já não dispõe de serviços ativos, convidamo-lo a contactar-nos criando um ticket. ### Como eliminar um método de pagamento? -Aceda à sua Área de Cliente OVHcloud e, no painel de controlo, aceda à secção `Métodos de pagamento`{.action}. Identifique o método de pagamento a eliminar e clique no ícone do caixote de lixo. +Aceda à [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `Os meus métodos de pagamento`{.action}. Identifique o método de pagamento a eliminar e clique no ícone do caixote de lixo. #### Truques e dicas @@ -89,7 +87,7 @@ Para alterar o seu método de pagamento predefinido, consulte o nosso [guia de g #### Truques e dicas -Se a sua conta pré-paga da OVHcloud dispuser de crédito, esta será sempre utilizada para as renovações. Se o montante creditado for inferior ao da fatura, a diferença será debitada no método de pagamento registado. Por fim, se não tiver configurado nenhum método de pagamento, receberá a fatura por e-mail. +Se à sua conta pré-paga da OVHcloud dispuser de crédito, esta será sempre utilizada para as renovações. Se o montante creditado for inferior ao da fatura, a diferença será debitada no método de pagamento registado. Por fim, se não tiver configurado nenhum método de pagamento, receberá a fatura por e-mail. ### Qual é a data do próximo pagamento? @@ -99,7 +97,7 @@ As soluções que beneficiam de renovação automática são renovadas no primei #### Truques e dicas -Pode alterar a frequência de renovação dos serviços subscritos a partir do painel de controlo, clicando nas iniciais do seu nome e clicando em `As minhas ofertas e serviços`{.action}, na Área de Cliente. +Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, em `As minhas ofertas e serviços`{.action}. Poderá alterar a frequência de renovação das suas soluções. Se quiser saber mais, pode consultar este manual pormenorizado: [Gerir a renovação dos serviços](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal). ### Que método de pagamento é utilizado para pagar o serviço? @@ -108,15 +106,15 @@ O valor da fatura será debitado no método de pagamento predefinido e aparecer #### Truques e dicas -Se a sua conta pré-paga da OVHcloud dispuser de crédito, esta será sempre utilizada para as renovações. Se o montante creditado for inferior ao da fatura, a diferença será debitada no método de pagamento registado. Por fim, se não tiver configurado nenhum método de pagamento, receberá a fatura por e-mail. +Se à sua conta pré-paga da OVHcloud dispuser de crédito, esta será sempre utilizada para as renovações. Se o montante creditado for inferior ao da fatura, a diferença será debitada no método de pagamento registado. Por fim, se não tiver configurado nenhum método de pagamento, receberá a fatura por e-mail. ### Como encontrar as minhas faturas? -Aceda à secção `Faturas`{.action} que pode ser acedida diretamente através do painel de controlo da Área de Cliente OVHcloud. +Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, em seguida, clique em `As minhas faturas`{.action}. #### Truques e dicas -Se não encontrar uma determinada fatura na sua Área de Cliente, é possível que não seja o contacto de faturação do serviço em causa. Para verificar essa informação e eventualmente alterá-la, clique nas iniciais do seu nome e aceda à secção `A minha conta`{.action} > `Adicionar contacto`{.action}. +Se não encontrar uma determinada fatura na sua Área de Cliente, é possível que não seja o contacto de faturação do serviço em causa. Para o conhecer e eventualmente alterá-lo, aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `Contactos`{.action}. ### Como pagar montantes em dívida? @@ -137,7 +135,7 @@ O painel de controlo da sua Área de Cliente OVHcloud apresenta os seus pagament #### Truques e dicas -Pode registar o seu método de pagamento na secção `Métodos de pagamento`{.action}. Assim, as suas faturas serão automaticamente pagas. +Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, clique em `Os meus métodos de pagamento`{.action}. Poderá então registar o seu método de pagamento. Desta forma, as suas faturas serão automaticamente regularizadas. ### A que se referem os meus pagamentos? @@ -145,7 +143,7 @@ Os pagamentos que realizou no nosso site, bem como todos os débitos diretos, es ### Como rescindir um serviço? -Para soluções como domínios, alojamentos web, servidores dedicados e VPS, aceda à secção `As minhas ofertas e serviços`{.action} no painel de controlo da sua Área de Cliente OVHcloud. A seguir, identifique o serviço em causa, clique nos três pontos e selecione `Rescindir o meu serviço`{.action}. Se já tiver efetuado um pedido, surgirá a opção `Anular a rescisão do serviço`{.action}. +Para soluções como domínios, alojamentos web, servidores dedicados e VPS, aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, em `As minhas ofertas e serviços`{.action}. A seguir, identifique o serviço em causa, clique nos três pontos e selecione `Rescindir o meu serviço`{.action}. Se já tiver efetuado um pedido, surgirá a opção `Anular a rescisão do serviço`{.action}. A rescisão ficará efetiva quando o período de validade ou de compromisso do serviço tiver chegado ao fim. Pode realizar este pedido ou anulá-lo até 24 horas antes da data de expiração. @@ -173,7 +171,7 @@ O livro razão é fornecido exclusivamente pelo serviço de contabilidade do req No entanto, a OVHcloud dá-lhe acesso ao conjunto das suas faturas através de um ficheiro Excel (.csv). -Para o descarregar, aceda à secção `Faturas`{.action} que pode ser acedida diretamente através do painel de controlo da Área de Cliente OVHcloud. A seguir, clique no botão `Ações`{.action} e selecione a opção `{.action}Exportar em CSV`{.action}. +Para o descarregar, aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, em seguida, clique em `As minhas faturas`{.action}. A seguir, clique no botão `Ações`{.action} e selecione a opção `{.action}Exportar em CSV`{.action}. ## Quer saber mais?   diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.de-de.md index 6038b422b43..26252f8b32d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.de-de.md @@ -1,7 +1,7 @@ --- title: FAQ zur Nachverfolgung der Bestellung von OVHcloud excerpt: Hier finden Sie die häufigsten Fragen zur Auftragsverfolgung von OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Ziel @@ -14,23 +14,22 @@ Sie können Ihre Bestellung erst bezahlen, wenn Sie sich über Ihren Kunden-Acco #### Tipps und Tricks -Sie haben die Seite Ihrer Bestellung geschlossen? Dann können Sie diese in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) unter `Meine Bestellungen`{.action} einsehen und bezahlen. +Sie haben die Seite Ihrer Bestellung geschlossen? Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Namen und dann auf `Meine Bestellungen`{.action}. Anschließend können Sie Ihre Bestellung einsehen und begleichen. ### Wie kann ich meinen Zahlungsstatus einsehen? -Melden Sie sich in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) an. Auf Ihrem Dashboard klicken Sie dann auf den Shortcut `Rechnungen`{.action} auf dem rechten Banner. Wenn eine Rechnung aussteht, wird Ihnen auf Ihrem Dashboard vorgeschlagen, den Betrag zu begleichen. +Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Rechnungen`{.action}. Wenn eine ausstehende Rechnung direkt über Ihr Dashboard beglichen wird, können Sie den Restbetrag begleichen. #### Tipps und Tricks -Sie können Ihr gewünschtes Zahlungsmittel im Bereich `Zahlungsmittel`{.action} hinterlegen. Ihre Rechnungen werden dann automatisch beglichen. +Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager)ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Zahlungsarten`{.action}. Dort können Sie dann Ihre Zahlungsart eintragen. So werden Ihre Rechnungen automatisch beglichen. ### Wie kann ich den Status meiner Bestellung nachverfolgen? -Melden Sie sich in Ihrem Kundencenter an. Auf Ihrem Dashboard können Sie in der Mitte der Seite den Status Ihrer letzten Bestellung einsehen. Wenn Sie alle Ihre Bestellungen einsehen möchten, klicken Sie bitte auf `Meine Bestellungen anzeigen`{.action}. - -![Bestellung nachverfolgen](images/order_final-min.gif){.thumbnail} +Verbinden Sie sich mit Ihrem [OVHcloud Kundencenter](/links/manager) und klicken Sie auf `Meine Bestellungen anzeigen`{.action}. #### Tipps und Tricks + Hilfe zur Verwaltung Ihrer Bestellungen finden Sie in unserer Anleitung: [OVHcloud Bestellungen verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders). ### Wie kann ich meine Bestellung ändern? @@ -61,7 +60,7 @@ Eine ausstehende Rechnung kann ebenfalls der Grund für die verspätete Bereitst #### Tipps und Tricks -Sie können Ihr gewünschtes Zahlungsmittel im Bereich `Zahlungsmittel`{.action} hinterlegen. Ihre Rechnungen werden dann automatisch beglichen. +Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager)ein, klicken Sie auf Ihren Namen oben rechts und dann auf `Meine Zahlungsarten`{.action}. Dort können Sie dann Ihre Zahlungsart eintragen. So werden Ihre Rechnungen automatisch beglichen. ## Weiterführende Informationen diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-asia.md index 45a9736a2fa..1b7ccc0ec62 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-au.md index bbccd53c02c..b8a5298ba5c 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-au.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ca.md index 446d0856320..00b3506e165 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-gb.md index 37fa008a07e..7be3557e9df 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ie.md index a1af7251344..2c5861ef28c 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-sg.md index 288acac2905..07080ea41c0 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-us.md index 34dd6538aac..6b723f3ea16 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.en-us.md @@ -1,7 +1,7 @@ --- title: OVHcloud order tracking FAQ excerpt: Find the most frequently asked questions about OVHcloud order tracking -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objective @@ -14,21 +14,19 @@ You can only pay for your order once you have logged in to your customer account #### Tips and tricks -Have you left the order page? You can view your order and pay for it in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), via the `My orders`{.action} section. +Have you left the order page? Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My orders`{.action}. You can then view and pay for your order. ### How do I check my payment status? -First of all, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). Next, go to your dashboard and click on the `Invoices`{.action} shortcut in the banner on the right. If an invoice is due, you will be offered the option to pay the balance directly in the dashboard. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then `My bills`{.action}. If a bill is pending payment, directly on your dashboard, you will be asked to pay the balance. #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section. This way, your invoices will be paid for automatically. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ### How do I track the status of my order? -Log in to the OVHcloud Control Panel, then look at the dashboard in the centre of the page to see the status of your most recent orders. If you would like to access all of your orders, click `View orders`{.action}. - -![track order](images/order_final-min.gif){.thumbnail} +Log in to the [OVHcloud Control Panel](/links/manager) and click `View my orders`{.action}. #### Tips and tricks @@ -64,7 +62,7 @@ Another potential reason may be that you have a bill pending payment. If this is #### Tips and tricks -You can save your payment method in the `Payment methods`{.action} section, so that it is used for future orders and automatic payments. +Log in to the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then click `My payment methods`{.action}. You can then save your payment method there. This way, your bills will be automatically settled. ## Go further diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-es.md index f4dc7884685..58e5125d3b6 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-es.md @@ -1,7 +1,7 @@ --- title: Preguntas frecuentes sobre el seguimiento del pedido de OVHcloud excerpt: Encuentre las preguntas más frecuentes sobre el seguimiento de pedidos de OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objetivo @@ -14,21 +14,19 @@ Para abonar un pedido deberá identificarse utilizando su cuenta de cliente. A c #### Ideas y consejos -¿Ha cerrado la página de la orden de pedido? Puede volver a abrirla para abonar el pedido desde el [área de cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es), en `Mis pedidos`{.action}. +¿Ha cerrado la página de la orden de pedido? Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis pedidos`{.action}. A continuación, podrá ver el pedido y abonarlo. ### ¿Cómo consultar el estado de un pago? -Acceda a la sección `Facturas`{.action} disponible en la columna derecha del panel de control de su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). Si tiene alguna factura pendiente de pago, podrá gestionar el pago directamente desde el panel de control. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis facturas`{.action}. Si una factura está pendiente de pago, directamente en su panel de control, se le propondrá abonar el saldo. #### Ideas y consejos -Puede configurar su forma de pago en la sección `Formas de pago`{.action}. Así sus facturas se abonarán de forma automática. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis formas de pago`{.action}. A continuación, puede registrar su forma de pago. De este modo, sus facturas se abonarán automáticamente. ### ¿Cómo realizar el seguimiento de un pedido? -Puede consultar el estado de sus últimos pedidos directamente desde el panel de control de su área de cliente de OVHcloud. Si quiere acceder a todos sus pedidos, haga clic en `Ver mis pedidos`{.action}. - -![pedidos](images/order_final-min.gif){.thumbnail} +Conéctese a su [área de cliente de OVHcloud](/links/manager) y haga clic en `Ver mis pedidos`{.action}. #### Ideas y consejos @@ -64,7 +62,7 @@ Otra posible causa del retraso puede ser que la factura se encuentre pendiente d #### Ideas y consejos -En la sección «Formas de pago» puede guardar una forma de pago para que sus facturas se abonen de forma automática. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis formas de pago`{.action}. A continuación, puede registrar su forma de pago. De este modo, sus facturas se abonarán automáticamente. ## Más información diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-us.md index f96cd8a5541..94e633ff641 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.es-us.md @@ -1,7 +1,7 @@ --- title: Preguntas frecuentes sobre el seguimiento del pedido de OVHcloud excerpt: Encuentre las preguntas más frecuentes sobre el seguimiento de pedidos de OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objetivo @@ -14,21 +14,19 @@ Para abonar un pedido deberá identificarse utilizando su cuenta de cliente. A c #### Ideas y consejos -¿Ha cerrado la página de la orden de pedido? Puede volver a abrirla para abonar el pedido desde el [área de cliente OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws), en `Mis pedidos`{.action}. +¿Ha cerrado la página de la orden de pedido? Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis pedidos`{.action}. A continuación, podrá ver el pedido y abonarlo. ### ¿Cómo consultar el estado de un pago? -Acceda a la sección `Facturas`{.action} disponible en la columna derecha del panel de control de su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). Si tiene alguna factura pendiente de pago, podrá gestionar el pago directamente desde el panel de control. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis facturas`{.action}. Si una factura está pendiente de pago, directamente en su panel de control, se le propondrá abonar el saldo. #### Ideas y consejos -Puede configurar su forma de pago en la sección `Formas de pago`{.action}. Así sus facturas se abonarán de forma automática. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis formas de pago`{.action}. A continuación, puede registrar su forma de pago. De este modo, sus facturas se abonarán automáticamente. ### ¿Cómo realizar el seguimiento de un pedido? -Puede consultar el estado de sus últimos pedidos directamente desde el panel de control de su área de cliente de OVHcloud. Si quiere acceder a todos sus pedidos, haga clic en `Ver mis pedidos`{.action}. - -![pedidos](images/order_final-min.gif){.thumbnail} +Conéctese a su [área de cliente de OVHcloud](/links/manager) y haga clic en `Ver mis pedidos`{.action}. #### Ideas y consejos @@ -64,7 +62,7 @@ Otra posible causa del retraso puede ser que la factura se encuentre pendiente d #### Ideas y consejos -En la sección «Formas de pago» puede guardar una forma de pago para que sus facturas se abonen de forma automática. +Conéctese a su [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la parte superior derecha y seleccione `Mis formas de pago`{.action}. A continuación, puede registrar su forma de pago. De este modo, sus facturas se abonarán automáticamente. ## Más información diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-ca.md index b7e7b315ea7..399bb0541f4 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: FAQ sur le suivi de commande OVHcloud excerpt: Retrouvez les questions les plus fréquemment posées sur le suivi de commande OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objectif @@ -14,21 +14,19 @@ Vous ne pouvez régler votre commande qu’une fois identifié à l’aide de vo #### Trucs et astuces -Vous avez quitté la page de votre commande ? Vous pouvez la visualiser et la régler depuis votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), dans `Mes commandes`{.action}. +Vous avez quitté la page de votre commande ? Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes commandes`{.action}. Vous pourrez alors visualiser votre commande et la régler. ### Comment consulter le statut de mon paiement ? -Connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), puis sur votre tableau de bord, cliquez sur le raccourci `Factures`{.action}, présent dans le bandeau de droite. Si une facture est en attente de paiement, directement sur votre tableau de bord, il vous sera proposé d'en régler le solde. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes factures`{.action}. Si une facture est en attente de paiement, directement sur votre tableau de bord, il vous sera proposé d'en régler le solde. #### Trucs et astuces -Vous pouvez enregistrer votre moyen de paiement dans la section `Moyens de paiement`{.action}. Vos factures seront ainsi automatiquement régularisées. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes moyens de paiement`{.action}. Vous pouvez alors y enregistrer votre moyen de paiement. Vos factures seront ainsi automatiquement régularisées. ### Comment suivre l'état de ma commande ? -Connectez-vous à votre espace client, puis une fois sur votre tableau de bord, au centre de cette page, vous aurez de la visibilité sur l'état de vos dernières commandes. Si vous souhaitez accéder à l'ensemble de vos commandes, cliquez sur `Voir mes commandes`{.action}. - -![suivi commande](images/order_final-min.gif){.thumbnail} +Connectez-vous à votre [espace client OVHcloud](/links/manager) et cliquez sur `Voir mes commandes`{.action}. #### Trucs et astuces @@ -62,7 +60,7 @@ Une facture en attente de paiement peut également être à l’origine de cette #### Trucs et astuces -Vous pouvez enregistrer votre moyen de paiement dans la section `Moyens de paiement`{.action}. Vos factures seront ainsi automatiquement régularisées. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes moyens de paiement`{.action}. Vous pouvez alors y enregistrer votre moyen de paiement. Vos factures seront ainsi automatiquement régularisées. ## Aller plus loin diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-fr.md index e2707341f56..c4bf4ca8981 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: FAQ sur le suivi de commande OVHcloud excerpt: Retrouvez les questions les plus fréquemment posées sur le suivi de commande OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objectif @@ -14,21 +14,19 @@ Vous ne pouvez régler votre commande qu’une fois identifié à l’aide de vo #### Trucs et astuces -Vous avez quitté la page de votre commande ? Vous pouvez la visualiser et la régler depuis votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), dans `Mes commandes`{.action}. +Vous avez quitté la page de votre commande ? Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes commandes`{.action}. Vous pourrez alors visualiser votre commande et la régler. ### Comment consulter le statut de mon paiement ? -Connectez-vous à votre [espace client](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), puis sur votre tableau de bord, cliquez sur le raccourci `Factures`{.action}, présent dans le bandeau de droite. Si une facture est en attente de paiement, directement sur votre tableau de bord, il vous sera proposé d'en régler le solde. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis sur `Mes factures`{.action}. Si une facture est en attente de paiement, directement sur votre tableau de bord, il vous sera proposé d'en régler le solde. #### Trucs et astuces -Vous pouvez enregistrer votre moyen de paiement dans la section `Moyens de paiement`{.action}. Vos factures seront ainsi automatiquement régularisées. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes moyens de paiement`{.action}. Vous pouvez alors y enregistrer votre moyen de paiement. Vos factures seront ainsi automatiquement régularisées. ### Comment suivre l'état de ma commande ? -Connectez-vous à votre espace client, puis une fois sur votre tableau de bord, au centre de cette page, vous aurez de la visibilité sur l'état de vos dernières commandes. Si vous souhaitez accéder à l'ensemble de vos commandes, cliquez sur `Voir mes commandes`{.action}. - -![suivi commande](images/order_final-min.gif){.thumbnail} +Connectez-vous à votre [espace client OVHcloud](/links/manager) et cliquez sur `Voir mes commandes`{.action}. #### Trucs et astuces @@ -58,11 +56,9 @@ Afin de garantir la protection de ses clients, OVHcloud accorde une attention pa Une facture en attente de paiement peut également être à l’origine de cette situation. Si vous êtes concerné, nous vous invitons à régler son solde depuis l’espace `Facturation`{.action} de votre espace client. -![livraison de service](images/billing_final_0.gif){.thumbnail} - #### Trucs et astuces -Vous pouvez enregistrer votre moyen de paiement dans la section `Moyens de paiement`{.action}. Vos factures seront ainsi automatiquement régularisées. +Connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite, puis cliquez sur `Mes moyens de paiement`{.action}. Vous pouvez alors y enregistrer votre moyen de paiement. Vos factures seront ainsi automatiquement régularisées. ## Aller plus loin diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.it-it.md index 63a80486c22..28f30a19060 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.it-it.md @@ -1,7 +1,7 @@ --- title: "FAQ sullo stato dell'ordine OVHcloud" excerpt: "Scopri le domande più frequenti sul monitoraggio degli ordini OVHcloud" -updated: 2022-11-10 +updated: 2025-03-04 --- ## Obiettivo @@ -14,21 +14,19 @@ Il pagamento dell'ordine può essere effettuato solo dopo l'identificazione tram #### Consigli e suggerimenti -Se hai chiuso la pagina del tuo ordine, è possibile visualizzarla ed effettuare il pagamento dallo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), sezione `I tuoi ordini`{.action}. +Sei uscito dalla pagina dell'ordine? Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I tuoi ordini`{.action}. A questo punto è possibile visualizzare l’ordine e saldarlo. ### Come verificare lo stato di un pagamento? -Accedi allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) e, nel menu di scelta rapida nella parte destra dell’interfaccia, clicca su `Fatture`{.action}. Per le fatture in attesa di pagamento, verrà richiesto di provvedere al saldo direttamente nella dashboard. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie fatture`{.action}. Se una fattura è in attesa di pagamento, direttamente sul pannello di controllo, ti verrà proposto di saldare il saldo. #### Consigli e suggerimenti -Per pagare in modo automatico le fatture è possibile impostare una modalità di pagamento predefinita nella sezione `Metodi di pagamento`{.action}. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I miei metodi di pagamento`{.action}. Potrete allora registrare il vostro metodo di pagamento. In questo modo le fatture vengono saldate automaticamente. ### Come verificare lo stato di un ordine? -Accedendo allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), nella parte centrale della dashboard viene mostrato lo stato dell’ultimo ordine effettuato. Per visualizzare la lista completa, clicca su `Visualizza i tuoi ordini`{.action}. - -![stato di un ordine](images/order_final-min.gif){.thumbnail} +Accedi allo [Spazio Cliente OVHcloud](/links/manager) e clicca su `Visualizza i tuoi ordini`{.action}. #### Consigli e suggerimenti @@ -62,7 +60,7 @@ Un’altra possibile causa potrebbe essere il mancato pagamento di una fattura. #### Consigli e suggerimenti -Nella sezione `Metodi di pagamento`{.action} dello Spazio Cliente è possibile salvare un metodo di pagamento predefinito per saldare automaticamente le proprie fatture. +Accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `I miei metodi di pagamento`{.action}. Potrete allora registrare il vostro metodo di pagamento. In questo modo le fatture vengono saldate automaticamente. ## Per saperne di più diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pl-pl.md index 4710f3a3f95..6aadec95650 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: FAQ dotyczący śledzenia zamówień OVHcloud excerpt: Najczęściej zadawane pytania dotyczące śledzenia zamówień OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Wprowadzenie @@ -14,21 +14,19 @@ Możesz opłacić zamówienie tylko po zalogowaniu się do konta klienta. Wybier #### Wskazówki i porady -Zamknąłeś stronę z Twoim zamówieniem? Możesz je wyświetlić i opłacić, korzystając z [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), w sekcji `Moje zamówienia`{.action}. +Zamknąłeś stronę z Twoim zamówieniem? Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij `Moje zamówienia`{.action}. Następnie będziesz mógł wyświetlić zamówienie i uregulować należność. ### Jak mogę sprawdzić status mojej płatności? -Zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), następnie na pasku po prawej stronie dashboardu kliknij `Płatności`{.action}. Jeśli któraś z faktur oznaczona jest jako oczekująca na płatność, zaproponujemy Ci uregulowanie salda. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie wybierz opcję `Faktury`{.action}. Jeśli któraś z faktur oznaczona jest jako oczekująca na płatność, zaproponujemy Ci uregulowanie salda. #### Wskazówki i porady -Możesz zapisać Twój sposób płatności w sekcji `Sposoby płatności`{.action}. Umożliwi Ci to opłacanie faktur w sposób automatyczny. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij `Moje sposoby płatności`{.action}. i dodaj sposób płatności. Umożliwi Ci to opłacanie faktur w sposób automatyczny. ### Jak mogę śledzić status mojego zamówienia? -Zaloguj się do Panelu klienta, na dashboardzie (na środku strony) zobaczysz status Twoich ostatnich zamówień. Jeśli chcesz zobaczyć wszystkie zamówienia, kliknij `Wyświetl zamówienia`{.action}. - -![status mojego zamówienia](images/order_final-min.gif){.thumbnail} +Zaloguj się do [Panelu klienta OVHcloud](/links/manager) i kliknij `Wyświetl zamówienia`{.action}. #### Wskazówki i porady @@ -56,13 +54,13 @@ Jako osoba reprezentująca firmę, nie podlegasz rozporządzeniom artykułu wst Ewentualne opóźnienie w dostarczeniu zamówionej usługi może być spowodowane kilkoma przyczynami. Aby zagwarantować swoim klientom pełną ochronę, OVHcloud zwraca szczególną uwagę na kwestię bezpieczeństwa transakcji finansowych. W tym celu wdrożyliśmy procedurę losowego zatwierdzania płatności, która może powodować opóźnienia w realizacji zamówienia. Aby sprawdzić, czy właśnie ta procedura nie jest przyczyną opóźnienia, możesz sprawdzić status Twoich płatności w Panelu klienta, w sekcji `{.action}Płatności`{.action}. -Inną przyczyną może być faktura, która wciąż nie została zapłacona. Jeżeli ma to miejsce, prosimy o uregulowanie odpowiadającego jej salda udając się do sekcji `Płatności`{.action} w Twoim Panelu klienta. +Inną przyczyną może być faktura, która wciąż nie została zapłacona. Jeżeli ma to miejsce, prosimy o uregulowanie odpowiadającego jej salda udając się do sekcji `Moje sposoby płatności`{.action} w Twoim Panelu klienta. ![usługa nie została dostarczona](images/billing_final_0.gif){.thumbnail} #### Wskazówki i porady -Możesz zapisać Twój sposób płatności w sekcji `Sposoby płatności`{.action}. Umożliwi Ci to opłacanie faktur w sposób automatyczny. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę użytkownika w prawym górnym rogu, a następnie kliknij `Moje sposoby płatności`{.action}. i dodaj sposób płatności. Umożliwi Ci to opłacanie faktur w sposób automatyczny. ## Sprawdź również diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pt-pt.md index d013c7fd48a..f08011800d3 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/faq-order-tracking/guide.pt-pt.md @@ -1,7 +1,7 @@ --- title: FAQ sobre o seguimento da encomenda OVHcloud excerpt: Encontre as questões mais frequentes sobre o seguimento da encomenda OVHcloud -updated: 2022-11-10 +updated: 2025-03-04 --- ## Objetivo @@ -10,25 +10,23 @@ Encontre as questões mais frequentes sobre o seguimento da encomenda OVHcloud. ### Como pagar uma nova encomenda? -Só pode efetuar o pagamento depois de identificar a sua encomenda através da sua conta de cliente. Para isso, só precisa de selecionar um método de pagamento já registado na sua conta de cliente, ou adicionar um novo. Se pagar por cartão de crédito, é possível que o seu organismo bancário lhe envie um código de confirmação por SMS, que terá de indicar durante as etapas de pagamento da sua encomenda. Uma vez que a OVHcloud receber o pagamento, será notificado de que foi tido em conta assim como sobre o estado de progresso da encomenda. +Só pode efetuar o pagamento depois de identificar à sua encomenda através da sua conta de cliente. Para isso, só precisa de selecionar um método de pagamento já registado na sua conta de cliente, ou adicionar um novo. Se pagar por cartão de crédito, é possível que o seu organismo bancário lhe envie um código de confirmação por SMS, que terá de indicar durante as etapas de pagamento da sua encomenda. Uma vez que a OVHcloud receber o pagamento, será notificado de que foi tido em conta assim como sobre o estado de progresso da encomenda. #### Truques e dicas -Saiu da página da encomenda? Pode visualizá-la e pagá-la a partir da [Área de Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt), na rubrica `Encomendas`{.action}. +Saiu da página da encomenda? Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, clique em `Encomendas`{.action}. Poderá depois visualizar à sua encomenda e pagá-la. ### Como consultar o estado do pagamento? -Aceda à sua [Área de Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) e, na parte direita do painel de controlo, clique no atalho `Faturas`{.action}. Se existir uma fatura com pagamento pendente, ser-lhe-á sugerido que regularize a situação diretamente a partir do painel de controlo. +Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito e, a seguir, em `As minhas faturas`{.action}. Se uma fatura está a aguardar pagamento, diretamente no seu painel de controlo, ser-lhe-á proposta a possibilidade de pagar o seu saldo. #### Truques e dicas -Pode registar o seu método de pagamento na secção `Métodos de pagamento`{.action}. Assim, as suas faturas serão automaticamente regularizadas. +Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, clique em `Os meus métodos de pagamento`{.action}. Poderá então registar o seu método de pagamento. Desta forma, as suas faturas serão automaticamente regularizadas. ### Como acompanhar o estado da encomenda? -Aceda à sua [Área de Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) e, uma vez no painel de controlo, terá visibilidade sobre o estado das suas últimas encomendas na parte central da página. Se pretender aceder ao conjunto das suas encomendas, clique em `Ver as minhas encomendas`{.action}. - -![estado da encomenda](images/order_final-min.gif){.thumbnail} +Aceda à [Área de Cliente OVHcloud](/links/manager) e clique em `Ver as minhas encomendas`{.action}. ### Truques e dicas @@ -44,7 +42,7 @@ Se já fez o pagamento, sugerimos que contacte o [nosso Apoio ao Cliente](https: ### Como anular a minha encomenda? -Se não realizar o pagamento, a sua encomenda será anulada automaticamente dentro de um prazo que poderá variar dependendo do tipo de serviço. +Se não realizar o pagamento, à sua encomenda será anulada automaticamente dentro de um prazo que poderá variar dependendo do tipo de serviço. Enquanto particular, se já pagou a encomenda e esta não estiver associada a um serviço personalizado (como um domínio) ou a uma licença (Office 365, por exemplo), pode retratar-se num período de 14 dias. A este respeito, disponibilizamos-lhe [um manual pormenorizado](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#direito-de-retratacao). #### Truques e dicas: @@ -62,7 +60,7 @@ Uma fatura com pagamento pendente também pode causar este atraso. Se for o seu #### Truques e dicas: -Pode registar o seu método de pagamento na secção `Métodos de pagamento`{.action}. Assim, as suas faturas serão automaticamente regularizadas. +Aceda à sua [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, clique em `Os meus métodos de pagamento`{.action}. Poderá então registar o seu método de pagamento. Desta forma, as suas faturas serão automaticamente regularizadas. ## Quer saber mais? diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.de-de.md index a38ad585901..19eb43c4bdd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.de-de.md @@ -1,7 +1,7 @@ --- title: Kündigen von OVHcloud Diensten excerpt: Erfahren Sie hier, wie Sie OVHcloud Abonnements über das Kundencenter beenden können -updated: 2024-12-23 +updated: 2025-03-04 --- ## Ziel @@ -45,7 +45,7 @@ Weitere Informationen finden Sie in den [FAQ](/pages/account_and_service_managem ## Voraussetzungen - Sie sind der "Administrator-Kontakt" des Dienstes, den Sie kündigen möchten (weitere Informationen finden Sie in [dieser Anleitung](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). - Sie haben aktive OVHcloud Dienste (die nicht wegen eines Zahlungsverzugs gesperrt sind). ## In der praktischen Anwendung @@ -56,7 +56,7 @@ Es gibt jedoch auch **Sonderfälle**, die [weiter unten](#specific-cases) in die ## Wie kann ich ein Abonnement kündigen? -Um das Abonnement Ihres Dienstes zu kündigen, loggen Sie sich in Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) ein, klicken Sie oben rechts auf den Account-Namen und dann auf den Button `Meine Angebote und Dienste`{.action}. +Um das Abonnement Ihres Dienstes zu kündigen, loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf den Account-Namen und dann auf `Meine Angebote und Dienste`{.action}. ![Produkte und Dienstleistungen](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -134,7 +134,7 @@ Sie können Ihren [aktuellen Verbrauch](/pages/public_cloud/compute/analyze_bill > Sie können eine Kündigungsanfrage nur bis zu 24 Stunden vor dem Kündigungsdatum stornieren. > -Um eine Kündigungsanfrage zurückzunehmen, loggen Sie sich in Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) ein, klicken Sie oben rechts auf Ihren Account-Namen und dann auf den Button `Meine Angebote und Dienste`{.action}. +Um eine Kündigungsanfrage zurückzunehmen, loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein, klicken Sie oben rechts auf Ihren Account-Namen und dann auf `Meine Angebote und Dienste`{.action}. Klicken Sie dann auf den Button `...`{.action} rechts neben der Dienstleistung, für die eine Kündigung beantragt wurde, und dann auf `Kündigung der Dienstes stornieren`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-asia.md index 153e8303b5b..ed5e14f48c5 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-asia.md @@ -1,12 +1,12 @@ --- title: How to cancel your OVHcloud services excerpt: Find out how to discontinue your OVHcloud subscriptions -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -105,7 +105,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-au.md index 192f69d16c9..e4be1fea1bf 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-au.md @@ -1,12 +1,12 @@ --- title: How to cancel your OVHcloud services excerpt: Find out how to discontinue your OVHcloud subscriptions -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -105,7 +105,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ca.md index fe66add85b5..bea26a0d994 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ca.md @@ -1,12 +1,12 @@ --- title: How to cancel your OVHcloud services excerpt: Find out how to discontinue your OVHcloud subscriptions -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -105,7 +105,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-gb.md index fef789be07d..674a5a2294d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-gb.md @@ -1,12 +1,12 @@ --- title: How to cancel my OVHcloud services excerpt: Find out how to cancel your OVHcloud subscriptions via the OVHcloud Control Panel -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -131,7 +131,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ie.md index 4d896c2fb2f..6f1f9e53d7c 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-ie.md @@ -1,12 +1,12 @@ --- title: How to cancel your OVHcloud services excerpt: Find out how to discontinue your OVHcloud subscriptions -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -131,7 +131,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-sg.md index cccda1b52fb..81dafb12197 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-sg.md @@ -1,12 +1,12 @@ --- title: How to cancel your OVHcloud services excerpt: Find out how to discontinue your OVHcloud subscriptions -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -105,7 +105,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-us.md index c988504665f..d2feb2b6ac4 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.en-us.md @@ -1,12 +1,12 @@ --- title: How to cancel your OVHcloud services excerpt: Find out how to discontinue your OVHcloud subscriptions -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objective -You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +You want to cancel one or more OVHcloud services. This guide will show you how to cancel your subscription via the [OVHcloud Control Panel](/links/manager). -First read the section "[What happens when an OVHcloud service is cancelled?](#consequences)". -Follow the steps described in the section "[How do I cancel my subscription?](#terminate)". @@ -36,7 +36,7 @@ Before cancelling a service, you must be **certain**: ## Requirements - You must be the "administrative contact" of the service to be cancelled (for more information, see [this guide](/pages/account_and_service_management/account_information/managing_contacts#definition)). -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services to be cancelled are active (not suspended due to payment default). ## Instructions @@ -47,7 +47,7 @@ However, there are **special cases** that are detailed [below](#specific-cases) ### How do I cancel my subscription? -To cancel your service subscription, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), click on your name in the top right-hand corner, then on the `My solutions & services`{.action} button. +To cancel your service subscription, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. ![products and services](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -105,7 +105,7 @@ You can also [view your current resource usage](/pages/public_cloud/compute/anal > You can revoke a cancellation request up to 24 hours before the subscription end date. > -To abort a cancellation request, log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), click on your name in the top right-hand corner, then the `My solutions & services`{.action} button. +To abort a cancellation request, log in to your [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then on `My solutions & services`{.action}. Next, click the `...`{.action} button to the right of the service for which a cancellation request is being made, then `Stop cancellation of service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-es.md index 90a24f77029..6f962855cb1 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-es.md @@ -1,7 +1,7 @@ --- title: Cómo dar de baja sus servicios de OVHcloud excerpt: Cómo interrumpir las suscripciones a OVHcloud desde el área de cliente -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -36,7 +36,7 @@ Para poder dar de baja el servicio, deberá estar **seguro** de que: ## Requisitos - Ser el "contacto administrador" del servicio que deba darse de baja (para más información, consulte [esta guía](/pages/account_and_service_management/account_information/managing_contacts#definition) -- Tener acceso al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es) +- Tener acceso al [área de cliente de OVHcloud](/links/manager) - Tener servicios de OVHcloud activos (no suspendidos por impago) ## En la práctica @@ -47,7 +47,7 @@ No obstante, existen **casos especiales**, que se explican en detalle [más adel ### Cómo dar de baja la suscripción -Para cancelar la suscripción al servicio, conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/es/&ovhSubsidiary=es), haga clic en su nombre en la esquina superior derecha y seleccione el botón `Mis soluciones y servicios`{.action}. +Para cancelar la suscripción al servicio, conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/es/&ovhSubsidiary=es), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. ![productos y servicios](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -131,7 +131,7 @@ También puede [consultar su consumo actual](/pages/public_cloud/compute/analyze > Puede anular una solicitud de baja hasta 24 horas antes de la fecha de finalización de la suscripción. > -Conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es), haga clic en su nombre en la esquina superior derecha y seleccione el botón `Mis soluciones y servicios`{.action}. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Haga clic en el botón `...`{.action} a la derecha del servicio objeto de la solicitud de baja y, seguidamente, en `Cancelar la baja del servicio`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-us.md index 879c91a078a..b3fd704e29b 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.es-us.md @@ -1,7 +1,7 @@ --- title: Cómo dar de baja sus servicios de OVHcloud excerpt: Cómo interrumpir las suscripciones a OVHcloud -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo @@ -36,7 +36,7 @@ Para poder dar de baja el servicio, deberá estar **seguro** de que: ## Requisitos - Ser el "contacto administrador" del servicio que deba darse de baja (para más información, consulte [esta guía](/pages/account_and_service_management/account_information/managing_contacts#definition) -- Tener acceso al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws) +- Tener acceso al [área de cliente de OVHcloud](/links/manager) - Tener servicios de OVHcloud activos (no suspendidos por impago) ## En la práctica @@ -47,7 +47,7 @@ No obstante, existen **casos especiales**, que se explican en detalle [más adel ### Cómo dar de baja la suscripción -Para cancelar la suscripción al servicio, conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/es/&ovhSubsidiary=es), haga clic en su nombre en la esquina superior derecha y seleccione el botón `Mis soluciones y servicios`{.action}. +Para cancelar la suscripción al servicio, conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/es/&ovhSubsidiary=es), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. ![productos y servicios](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -101,7 +101,7 @@ También puede [consultar su consumo actual](/pages/public_cloud/compute/analyze > Puede anular una solicitud de baja hasta 24 horas antes de la fecha de finalización de la suscripción. > -Conéctese al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws), haga clic en su nombre en la esquina superior derecha y seleccione el botón `Mis soluciones y servicios`{.action}. +Conéctese al [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. Haga clic en el botón `...`{.action} a la derecha del servicio objeto de la solicitud de baja y, seguidamente, en `Cancelar la baja del servicio`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-ca.md index aa3084f56b7..905bf0d6858 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: Comment résilier vos services OVHcloud excerpt: Découvrez comment interrompre vos abonnements OVHcloud -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objectif @@ -36,7 +36,7 @@ Avant de procéder à la résiliation d'un service, vous devez donc être **cert ## Prérequis - Etre le « contact administrateur » du service à résilier (pour plus d'informations, consultez [ce guide](/pages/account_and_service_management/account_information/managing_contacts#definition)) -- Avoir accès à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) ; +- Avoir accès à votre [espace client OVHcloud](/links/manager) ; - Posséder des services OVHcloud actifs (non suspendus pour un défaut de paiement) ## En pratique @@ -47,7 +47,7 @@ Des **cas particuliers** existent néanmoins et sont détaillés [plus bas](#spe ### Comment résilier votre abonnement ? -Pour résilier l'abonnement à votre service, connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), cliquez sur votre nom en haut à droite puis sur le bouton `Mes offres & services`{.action}. +Pour résilier l'abonnement à votre service, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite puis sur `Mes offres & services`{.action}. ![produits et services](/pages/assets/screens/control_panel/product-selection/right-column/products-services-fr.png){.thumbnail} @@ -103,7 +103,7 @@ Vous pouvez également [consulter votre consommation actuelle](/pages/public_clo > Vous pouvez annuler une demande de résiliation jusqu'à 24 heures avant la date de fin d'abonnement. > -Pour annuler une demande de résiliation, connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), cliquez sur votre nom en haut à droite puis sur le bouton `Mes offres & services`{.action}. +Pour annuler une demande de résiliation, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite puis sur `Mes offres & services`{.action}. Cliquez ensuite sur le bouton `...`{.action} à droite du service faisant l'objet d'une demande de résiliation puis sur `Annuler la résiliation du service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-fr.md index 9c594b51813..fcd8c02bd06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: Comment résilier mes services OVHcloud excerpt: Découvrez comment interrompre vos abonnements OVHcloud depuis l'espace client -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objectif @@ -36,7 +36,7 @@ Avant de procéder à la résiliation d'un service, vous devez donc être **cert ## Prérequis - Etre le « contact administrateur » du service à résilier (pour plus d'informations, consultez [ce guide](/pages/account_and_service_management/account_information/managing_contacts#definition)) -- Avoir accès à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) ; +- Avoir accès à votre [espace client OVHcloud](/links/manager) - Posséder des services OVHcloud actifs (non suspendus pour un défaut de paiement) ## En pratique @@ -47,7 +47,7 @@ Des **cas particuliers** existent néanmoins et sont détaillés [plus bas](#spe ### Comment résilier votre abonnement ? -Pour résilier l'abonnement à votre service, connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), cliquez sur votre nom en haut à droite puis sur le bouton `Mes offres & services`{.action}. +Pour résilier l'abonnement à votre service, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite puis sur `Mes offres & services`{.action}. ![produits et services](/pages/assets/screens/control_panel/product-selection/right-column/products-services-fr.png){.thumbnail} @@ -152,7 +152,7 @@ Vous pouvez également [consulter votre consommation actuelle](/pages/public_clo > Vous pouvez annuler une demande de résiliation jusqu'à 24 heures avant la date de fin d'abonnement. > -Pour annuler une demande de résiliation, connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), cliquez sur votre nom en haut à droite puis sur le bouton `Mes offres & services`{.action}. +Pour annuler une demande de résiliation, connectez-vous à votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite puis sur `Mes offres & services`{.action}. Cliquez ensuite sur le bouton `...`{.action} à droite du service faisant l'objet d'une demande de résiliation puis sur `Annuler la résiliation du service`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.it-it.md index 4d2532a2727..ee3d0e6a690 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.it-it.md @@ -1,7 +1,7 @@ --- title: Come disattivare i servizi OVHcloud excerpt: "Scopri come interrompere l’abbonamento a OVHcloud dallo Spazio Cliente" -updated: 2024-12-23 +updated: 2025-03-04 --- ## Obiettivo @@ -36,7 +36,7 @@ Questo implica che, prima di disattivarsi, devi essere **certo**: ## Prerequisiti - Essere il "contatto amministratore" del servizio da disattivare (per maggiori informazioni, consulta [questa guida](/pages/account_and_service_management/account_information/managing_contacts#definition)) -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) - Disporre di servizi OVHcloud attivi (non sospesi per mancato pagamento) ## Procedura @@ -47,7 +47,7 @@ Esistono tuttavia **casi particolari**, descritti in dettaglio [più in basso](# ### Come disattivare l’abbonamento -Per disattivare l’abbonamento al servizio, accedi al tuo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/it/&ovhSubsidiary=it), clicca sul tuo nome in alto a destra e poi sul pulsante `Le mie offerte e servizi`{.action}. +Per disattivare l’abbonamento al servizio, accedi al tuo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. ![prodotti e servizi](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -131,7 +131,7 @@ Accedi allo Spazio Cliente OVHcloud per [consultare i tuoi consumi correnti](/pa > Puoi annullare una richiesta di disattivazione del servizio fino a 24 ore prima della data di scadenza dell'abbonamento. > -Per annullare una richiesta di disattivazione, accedi allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), clicca sul tuo nome in alto a destra e poi sul pulsante `Le mie offerte e servizi`{.action}. +Per annullare una richiesta di disattivazione, accedi allo [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e poi su `Le mie offerte e servizi`{.action}. Clicca sui tre puntini `...`{.action} in corrispondenza del servizio richiesto e seleziona `Annulla la disattivazione del servizio`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pl-pl.md index bebd37fdc1c..ecdd465655a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: Jak zrezygnować z usług OVHcloud excerpt: Dowiedz się, jak przerwać subskrypcję OVHcloud z poziomu Panelu klienta -updated: 2024-12-23 +updated: 2025-03-04 --- ## Wprowadzenie @@ -36,7 +36,7 @@ Oznacza to, że przed rozwiązaniem umowy musisz być **pewny**: ## Wymagania - Pełnienie funkcji "kontaktu administracyjnego" dla usługi, z której chcesz zrezygnować (aby uzyskać więcej informacji, zapoznaj się z [tym przewodnikiem](/pages/account_and_service_management/account_information/managing_contacts#definition)) -- Dostęp do [panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) +- Dostęp do [Panelu klienta OVHcloud](/links/manager) - Posiadanie aktywnych usług OVHcloud (nie zawieszonych z powodu braku płatności) ## W praktyce @@ -47,7 +47,7 @@ Istnieją jednak **przypadki szczególne**, które są opisane [poniżej](#speci ### Jak zrezygnować z abonamentu? -Aby zrezygnować z abonamentu, zaloguj się do [panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=pl), kliknij Twoją nazwę w prawym górnym rogu, a następnie przycisk `Moje rozwiązania i usługi`{.action}. +Aby zrezygnować z abonamentu, zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij Twoją nazwę w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. ![produkty i usługi](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -131,7 +131,7 @@ Możesz również [sprawdzić aktualne](/pages/public_cloud/compute/analyze_bill > Możesz anulować zlecenie rezygnacji z usługi do 24 godzin przed datą wygaśnięcia abonamentu. > -Aby anulować zlecenie rezygnacji z usługi, zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), kliknij swoją nazwę w prawym górnym rogu, a następnie przycisk `Moje rozwiązania i usługi`{.action}. +Aby anulować zlecenie rezygnacji z usługi, zaloguj się do [Panelu klienta OVHcloud](/links/manager), kliknij swoją nazwę w prawym górnym rogu, a następnie `Moje rozwiązania i usługi`{.action}. Następnie kliknij przycisk `...`{.action} po prawej stronie usługi, w odniesieniu do której złożono wniosek o rezygnację, a następnie `Anuluj rezygnację z usługi`{.action} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pt-pt.md index 7a6e99e85bd..ea78497ed4e 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services/guide.pt-pt.md @@ -1,12 +1,12 @@ --- title: Como cancelar os meus serviços OVHcloud excerpt: Descubra como interromper as suas subscrições OVHcloud a partir da Área de Cliente -updated: 2024-12-23 +updated: 2025-03-04 --- ## Objetivo -Deseja rescindir um ou vários serviços OVHcloud. Este manual indicar-lhe-á como interromper a sua subscrição a partir da Área de Cliente OVHcloud. +Deseja rescindir um ou vários serviços OVHcloud. Este manual indicar-lhe-á como interromper à sua subscrição a partir da Área de Cliente OVHcloud. - Em primeiro lugar, consulte a secção "O que acontece quando um serviço da OVHcloud é rescindidoa" abaixo. - Selecione o produto correspondente na secção "[Como cancelar a subscrição?](#terminatea". @@ -36,7 +36,7 @@ Isto implica que, antes de qualquer rescisão, deve ter a **certeza**: ## Requisitos - Ser o "contacto administrador" do serviço a rescindir (para mais informações, consulte [este manual](/pages/account_and_service_management/account_information/managing_contacts#definition)) -- Ter acesso à sua [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) ; +- Ter acesso à sua [Área de Cliente OVHcloud](/links/manager) - Possuir serviços OVHcloud ativos (não suspensos por incumprimento) ## Instruções @@ -47,7 +47,7 @@ No entanto, existem **casos especiais** que são detalhados [mais abaixo](#speci ### Como cancelar a subscrição -Para rescindir a subscrição do seu serviço, aceda à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt), clique no seu nome em cima à direita e, a seguir, clique no botão `As minhas ofertas e serviços`{.action}. +Para rescindir a subscrição do seu serviço, aceda a [Área de Cliente OVHcloud](/links/manager), clique no seu nome em cima à direita e, a seguir, em `As minhas ofertas e serviços`{.action}. ![produtos e serviços](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} @@ -59,9 +59,9 @@ Especifique as razões do seu pedido de rescisão e clique em `Validar`{.action} > [!primary] > -> Para nós, é essencial obter a sua opinião. Isto permite-nos fazer evoluir os nossos serviços de forma a que eles respondam da melhor forma às suas necessidades e às suas expetativas. +> Para nós, é essencial obter à sua opinião. Isto permite-nos fazer evoluir os nossos serviços de forma a que eles respondam da melhor forma às suas necessidades e às suas expetativas. > -> Por isso, não hesite em nos dizer mais sobre a sua experiência pessoal com a OVHcloud através do formulário proposto aquando da rescisão. Agradecemos desde já a sua contribuição para a melhoria dos nossos produtos. +> Por isso, não hesite em nos dizer mais sobre à sua experiência pessoal com a OVHcloud através do formulário proposto aquando da rescisão. Agradecemos desde já à sua contribuição para a melhoria dos nossos produtos. > O cancelamento do seu serviço terá lugar na **data de entrada em vigor** indicada na tabela "Gestão das minhas ofertas e serviços". Se não vir o estado "Rescisão agendada" aparecer, atualize a página. @@ -74,27 +74,27 @@ O cancelamento do seu serviço terá lugar na **data de entrada em vigor** indic A maior parte dos serviços MX Plan estão associados a um alojamento. Se for o caso, e pretender eliminar esta opção de e-mail, siga [as instruções deste manual](/pages/web_cloud/web_hosting/activate-email-hosting#supressao-da-oferta-de-e-mail-associada-ao-seu-alojamento-web). **Atenção**, a eliminação de um MX Plan apaga definitivamente todos os dados correspondentes e não garante nenhum reembolso. -Se a sua oferta de e-mail MX Plan tiver sido encomendada independentemente de qualquer alojamento, siga o [procedimento descrito acima](#terminate). +Se à sua oferta de e-mail MX Plan tiver sido encomendada independentemente de qualquer alojamento, siga o [procedimento descrito acima](#terminate). #### E-mail Pro -Para rescindir a sua oferta [E-mail Pro](https://www.ovhcloud.com/pt/emails/email-pro/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/email_pro/manage_billing_emailpro#eliminar-contas). +Para rescindir à sua oferta [E-mail Pro](https://www.ovhcloud.com/pt/emails/email-pro/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/email_pro/manage_billing_emailpro#eliminar-contas). #### Hosted Exchange -Para rescindir a sua oferta [Hosted Exchange](https://www.ovhcloud.com/pt/emails/hosted-exchange/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_exchange/manage_billing_exchange#eliminar-contas). +Para rescindir à sua oferta [Hosted Exchange](https://www.ovhcloud.com/pt/emails/hosted-exchange/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_exchange/manage_billing_exchange#eliminar-contas). #### Private Exchange -Para rescindir a sua oferta [Private Exchange](https://www.ovhcloud.com/pt/emails/private-exchange/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_exchange/manage_billing_exchange#eliminar-contas_1). +Para rescindir à sua oferta [Private Exchange](https://www.ovhcloud.com/pt/emails/private-exchange/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_exchange/manage_billing_exchange#eliminar-contas_1). #### Office 365 csp 1 -Para rescindir a sua oferta [Office 365 csp 1](https://www.ovhcloud.com/pt/collaborative-tools/microsoft-365/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_office/office_csp1/#gerir-as-suas-assinaturas). +Para rescindir à sua oferta [Office 365 csp 1](https://www.ovhcloud.com/pt/collaborative-tools/microsoft-365/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_office/office_csp1/#gerir-as-suas-assinaturas). #### Office 365 csp 2 -Para rescindir a sua oferta [Office 365 csp 2](https://www.ovhcloud.com/pt/collaborative-tools/microsoft-365/reseller/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_office/office_csp2#gerir-as-suas-subscricoes). +Para rescindir à sua oferta [Office 365 csp 2](https://www.ovhcloud.com/pt/collaborative-tools/microsoft-365/reseller/), siga as instruções deste [guia](/pages/web_cloud/email_and_collaborative_solutions/microsoft_office/office_csp2#gerir-as-suas-subscricoes). #### Certificado SSL Sectigo @@ -102,11 +102,11 @@ Não é possível rescindir as ofertas [SSL sectigo](https://www.ovhcloud.com/pt #### Managed Bare Metal -Para rescindir a sua oferta [Managed bare metal](https://www.ovhcloud.com/pt/managed-bare-metal/), siga as instruções deste [guia](/pages/bare_metal_cloud/managed_bare_metal/how-to-cancel). +Para rescindir à sua oferta [Managed bare metal](https://www.ovhcloud.com/pt/managed-bare-metal/), siga as instruções deste [guia](/pages/bare_metal_cloud/managed_bare_metal/how-to-cancel). #### VMware on OVHcloud -Para rescindir a sua oferta [VMware on OVHcloud](https://www.ovhcloud.com/pt/enterprise/products/hosted-private-cloud/), siga as instruções deste [guia](/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud). +Para rescindir à sua oferta [VMware on OVHcloud](https://www.ovhcloud.com/pt/enterprise/products/hosted-private-cloud/), siga as instruções deste [guia](/pages/account_and_service_management/managing_billing_payments_and_services/comment_resilier_le_private_cloud). #### Public Cloud @@ -125,7 +125,7 @@ Também pode [consultar o seu consumo atual](/pages/public_cloud/compute/analyze > Pode anular um pedido de rescisão até 24 horas antes do fim da subscrição. > -Para anular um pedido de rescisão, aceda à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt), clique no seu nome no canto superior direito e no botão `As minhas ofertas e serviços`{.action}. +Para anular um pedido de rescisão, aceda a [Área de Cliente OVHcloud](/links/manager), clique no seu nome no canto superior direito em `As minhas ofertas e serviços`{.action}. A seguir, clique no botão `...`{.action} à direita do serviço que é objeto de um pedido de rescisão e, a seguir, em `Anular a rescisão do serviço`{.action}. @@ -153,16 +153,16 @@ A anulação da rescisão produz efeitos imediatos. Atualize a página "O meus S > Como eliminar a minha conta OVHcloud? >> O encerramento da sua conta de cliente OVHcloud e a eliminação dos seus dados pessoais só é possível se: >> ->> 1. Já não tem serviços visíveis na secção [As minhas ofertas e serviços](https://www.ovh.com/manager/dedicated/#/billing/autoRenew). Caso contrário, deverá começar por solicitar a sua rescisão e aguardar a sua eliminação. +>> 1. Já não tem serviços visíveis na secção [As minhas ofertas e serviços](https://www.ovh.com/manager/dedicated/#/billing/autoRenew). Caso contrário, deverá começar por solicitar à sua rescisão e aguardar à sua eliminação. >> 2. Não possui faturas com pagamento pendente. Caso contrário, deverá proceder ao seu pagamento clicando no botão `Pagar imediatamente`{.action} nas ações de massas da página [As minhas faturas](https://www.ovh.com/manager/#/dedicated/billing/history). >> 3. Não possui encomendas em curso. Verifique-o em [esta página](https://www.ovh.com/manager/#/dedicated/billing/orders/orders). >> 4. A sua conta pré-paga não é positiva. Verifique-o em [esta página](https://www.ovh.com/manager/#/dedicated/billing/payment/ovhaccount). >> ->> Se as condições acima estiverem preenchidas, pode pedir para eliminar a sua conta OVHcloud e os dados associados seguindo estas etapas: +>> Se as condições acima estiverem preenchidas, pode pedir para eliminar à sua conta OVHcloud e os dados associados seguindo estas etapas: >> >> 1. Aceder a [Centro de Ajuda da OVHcloud](https://help.ovhcloud.com/csm?id=csm_get_help). >> 2. Clique no botão `Criar um ticket`{.action}. ->> 3. Selecione o motivo `Gerir a sua conta de cliente OVHcloud`. +>> 3. Selecione o motivo `Gerir à sua conta de cliente OVHcloud`. >> 4. Especifique `Quero encerrar a minha conta de cliente OVHcloud` e siga as etapas descritas. ## Quer saber mais? diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.de-de.md index 1b0fe231897..faa19e61920 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.de-de.md @@ -19,14 +19,14 @@ Folgende Themen werden erläutert: > [!primary] > -> Je nach Ihrem Wohnsitz, der örtlichen Gesetzgebung und Dienstleistungsart können manche Details dieser Anleitung variieren oder in ihrem Fall nicht zutreffen. Für konkrete Informationen können Sie Ihre OVHcloud Verträge im [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) überprüfen: Klicken Sie auf Ihren Account-Namen oben rechts in der Anzeige, öffnen Sie `Meine Angebote und Dienste`{.action} und wechseln Sie zum Tab `Verträge`{.action}. +> Je nach Ihrem Wohnsitz, der örtlichen Gesetzgebung und Dienstleistungsart können manche Details dieser Anleitung variieren oder in ihrem Fall nicht zutreffen. Für konkrete Informationen können Sie Ihre OVHcloud Verträge im [OVHcloud Kundencenter](/links/manager) überprüfen: Klicken Sie auf Ihren Account-Namen oben rechts in der Anzeige, öffnen Sie `Meine Angebote und Dienste`{.action} und wechseln Sie zum Tab `Verträge`{.action}. > ## Voraussetzungen -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). - Sie verfügen über aktive OVHcloud Dienste. - Sie sind [Rechnungskontakt](/pages/account_and_service_management/account_information/managing_contacts#definition) Ihrer OVHcloud Dienste. - Sie verfügen über ein gültiges Zahlungsmittel in Ihrem OVHcloud Account, siehe auch unsere Anleitung „[Zahlungsarten verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)“. @@ -68,7 +68,7 @@ Folgende Themen werden erläutert: ## In der praktischen Anwendung -Verbinden Sie sich mit Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de).
+Verbinden Sie sich mit Ihrem [OVHcloud Kundencenter](/links/manager).
Klicken Sie oben rechts auf Ihren Namen und wählen Sie `Meine Angebote und Dienste`{.action}. ![Produkte und Dienstleistungen](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-asia.md index 1778eade241..2ce33a61819 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-asia.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-au.md index 0c224e55f6d..2ce33a61819 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-au.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ca.md index d70414b3af7..2ce33a61819 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ca.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-gb.md index fb4d1826cb5..8c5743401da 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-gb.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ie.md index 13a7b8684c5..2ce33a61819 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-ie.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-sg.md index bf5717ece28..2ce33a61819 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-sg.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-us.md index 96135d7e122..2ce33a61819 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.en-us.md @@ -19,14 +19,14 @@ This guide will help you to: > [!primary] > -> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. +> Depending on your place of residence, local legislation, and the solutions concerned, the details in this guide may vary or not apply to your situation. For further information, please refer to your OVHcloud contracts via the [OVHcloud Control Panel](/links/manager): Click on your name in the top right-hand corner of your screen, then `My solutions & services`{.action}, then the `Contracts`{.action} tab. > ## Requirements -- You have access to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +- You have access to your [OVHcloud Control Panel](/links/manager). - Your OVHcloud services are active. - You are the [billing contact](/pages/account_and_service_management/account_information/managing_contacts#definition) of your OVHcloud services. - You have a valid payment method in your OVHcloud account (see our guide [Managing your payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)). diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-es.md index 5f6add9552e..3fcf398f3f8 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-es.md @@ -19,7 +19,7 @@ Esta guía explica cómo: > [!primary] > -> Tenga en cuenta que —en función de su lugar de residencia y de la legislación vigente, así como de los servicios contratados— es posible que algunas secciones de esta guía sean diferentes o no se apliquen a su caso particular. Para más información, consulte los contratos de OVHcloud desde el [área de cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es): haga clic en su nombre en la esquina superior derecha de su pantalla, en `Mis soluciones y servicios`{.action} y, seguidamente, en la pestaña `Contratos`{.action}. +> Tenga en cuenta que —en función de su lugar de residencia y de la legislación vigente, así como de los servicios contratados— es posible que algunas secciones de esta guía sean diferentes o no se apliquen a su caso particular. Para más información, consulte los contratos de OVHcloud desde el [área de cliente](/links/manager): haga clic en su nombre en la esquina superior derecha de su pantalla, en `Mis soluciones y servicios`{.action} y, seguidamente, en la pestaña `Contratos`{.action}. > @@ -28,7 +28,7 @@ Esta guía explica cómo: Antes de continuar leyendo esta guía, debe cumplir los siguientes requisitos: -- Tener acceso al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +- Tener acceso al [área de cliente de OVHcloud](/links/manager). - Tener servicios de OVHcloud activos. - Ser [contacto de facturación](/pages/account_and_service_management/account_information/managing_contacts#definicion) de sus servicios de OVHcloud. - Tener una forma de pago válida en su cuenta de OVHcloud. Consulte nuestra guía "[Gestionar las formas de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)". @@ -68,7 +68,7 @@ Antes de continuar leyendo esta guía, debe cumplir los siguientes requisitos: ## Procedimiento -Conéctese a su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es).
+Conéctese a su [área de cliente de OVHcloud](/links/manager).
Haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. ![productos y servicios](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-us.md index aa6bbcfe170..da59c5090ad 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.es-us.md @@ -19,7 +19,7 @@ Esta guía explica cómo: > [!primary] > -> Tenga en cuenta que —en función de su lugar de residencia y de la legislación vigente, así como de los servicios contratados— es posible que algunas secciones de esta guía sean diferentes o no se apliquen a su caso particular. Para más información, consulte los contratos de OVHcloud desde el [área de cliente](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws): haga clic en su nombre en la esquina superior derecha de su pantalla, en `Mis soluciones y servicios`{.action} y, seguidamente, en la pestaña `Contratos`{.action}. +> Tenga en cuenta que —en función de su lugar de residencia y de la legislación vigente, así como de los servicios contratados— es posible que algunas secciones de esta guía sean diferentes o no se apliquen a su caso particular. Para más información, consulte los contratos de OVHcloud desde el [área de cliente](/links/manager): haga clic en su nombre en la esquina superior derecha de su pantalla, en `Mis soluciones y servicios`{.action} y, seguidamente, en la pestaña `Contratos`{.action}. > @@ -28,7 +28,7 @@ Esta guía explica cómo: Antes de continuar leyendo esta guía, debe cumplir los siguientes requisitos: -- Tener acceso al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +- Tener acceso al [área de cliente de OVHcloud](/links/manager). - Tener servicios de OVHcloud activos. - Ser [contacto de facturación](/pages/account_and_service_management/account_information/managing_contacts#definicion) de sus servicios de OVHcloud. - Tener una forma de pago válida en su cuenta de OVHcloud. Consulte nuestra guía "[Gestionar las formas de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)". @@ -68,7 +68,7 @@ Antes de continuar leyendo esta guía, debe cumplir los siguientes requisitos: ## Procedimiento -Conéctese a su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws).
+Conéctese a su [área de cliente de OVHcloud](/links/manager).
Haga clic en su nombre en la esquina superior derecha y seleccione `Mis soluciones y servicios`{.action}. ![productos y servicios](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-ca.md index 3966cd2e6cb..75aa988d5a9 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-ca.md @@ -19,7 +19,7 @@ Ce guide vous permettra de : > [!primary] > -> Selon votre lieu de résidence, la législation locale, ainsi que les solutions concernées, certains détails de ce guide peuvent varier ou ne pas s'appliquer à votre situation. Pour toute information, consultez vos contrats OVHcloud depuis votre [espace client](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) : cliquez sur votre nom en haut à droite de votre écran, sur `Mes offres & services`{.action} puis sur l'onglet `Contrats`{.action}. +> Selon votre lieu de résidence, la législation locale, ainsi que les solutions concernées, certains détails de ce guide peuvent varier ou ne pas s'appliquer à votre situation. Pour toute information, consultez vos contrats OVHcloud depuis votre [espace client](/links/manager) : cliquez sur votre nom en haut à droite de votre écran, sur `Mes offres & services`{.action} puis sur l'onglet `Contrats`{.action}. > @@ -28,7 +28,7 @@ Ce guide vous permettra de : Avant de poursuivre la lecture de ce guide, vous devez remplir les conditions suivantes : -- Avoir accès à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) +- Avoir accès à votre [espace client OVHcloud](/links/manager) - Posséder des services OVHcloud actifs - Être [contact de facturation](/pages/account_and_service_management/account_information/managing_contacts#definition) de vos services OVHcloud - Disposer d'un moyen de paiement valide dans votre compte OVHcloud. Consultez notre guide « [Gérer vos moyens de paiement](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) ». @@ -71,7 +71,7 @@ Avant de poursuivre la lecture de ce guide, vous devez remplir les conditions su ## En pratique -Connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc).
+Connectez-vous à votre [espace client OVHcloud](/links/manager).
Cliquez sur votre nom dans le coin supérieur droit puis choisissez `Mes offres & services`{.action}. ![produits et services](/pages/assets/screens/control_panel/product-selection/right-column/products-services-fr.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-fr.md index 8c922be55fd..5f3373a927f 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.fr-fr.md @@ -19,7 +19,7 @@ Ce guide vous permettra de : > [!primary] > -> Selon votre lieu de résidence, la législation locale, ainsi que les solutions concernées, certains détails de ce guide peuvent varier ou ne pas s'appliquer à votre situation. Pour toute information, consultez vos contrats OVHcloud depuis votre [espace client](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) : cliquez sur votre nom en haut à droite de votre écran, sur `Mes offres & services`{.action} puis sur l'onglet `Contrats`{.action}. +> Selon votre lieu de résidence, la législation locale, ainsi que les solutions concernées, certains détails de ce guide peuvent varier ou ne pas s'appliquer à votre situation. Pour toute information, consultez vos contrats OVHcloud depuis votre [espace client](/links/manager) : cliquez sur votre nom en haut à droite de votre écran, sur `Mes offres & services`{.action} puis sur l'onglet `Contrats`{.action}. > @@ -28,7 +28,7 @@ Ce guide vous permettra de : Avant de poursuivre la lecture de ce guide, vous devez remplir les conditions suivantes : -- Avoir accès à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) +- Avoir accès à votre [espace client OVHcloud](/links/manager) - Posséder des services OVHcloud actifs - Être [contact de facturation](/pages/account_and_service_management/account_information/managing_contacts#definition) de vos services OVHcloud - Disposer d'un moyen de paiement valide dans votre compte OVHcloud. Consultez notre guide « [Gérer vos moyens de paiement](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods) ». @@ -71,7 +71,7 @@ Avant de poursuivre la lecture de ce guide, vous devez remplir les conditions su ## En pratique -Connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr).
+Connectez-vous à votre [espace client OVHcloud](/links/manager).
Cliquez sur votre nom dans le coin supérieur droit puis choisissez `Mes offres & services`{.action}. ![produits et services](/pages/assets/screens/control_panel/product-selection/right-column/products-services-fr.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.it-it.md index e190495f9cc..e8edcac5e38 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.it-it.md @@ -19,14 +19,14 @@ Questa guida ti mostra come: > [!primary] > -> Ti ricordiamo che in base al luogo di residenza, alla normativa vigente e ai servizi attivati, è possibile che alcune sezioni di questa guida varino o non siano applicabili alla tua situazione. Per maggiori informazioni, consulta i contratti OVHcloud dallo [Spazio Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) : clicca sul tuo nome in alto a destra, sulla `Le mie offerte e servizi`{.action} e poi sulla scheda `Contratti`{.action}. +> Ti ricordiamo che in base al luogo di residenza, alla normativa vigente e ai servizi attivati, è possibile che alcune sezioni di questa guida varino o non siano applicabili alla tua situazione. Per maggiori informazioni, consulta i contratti OVHcloud dallo [Spazio Cliente](/links/manager) : clicca sul tuo nome in alto a destra, sulla `Le mie offerte e servizi`{.action} e poi sulla scheda `Contratti`{.action}. > ## Prerequisiti -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) - Disporre di servizi OVHcloud attivi - Essere [contatto fatturazione](/pages/account_and_service_management/account_information/managing_contacts#definizione) dei servizi OVHcloud - Disporre di un metodo di pagamento valido sul tuo account OVHcloud. Consulta la nostra guida "[Gestire i metodi di pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)". @@ -68,7 +68,7 @@ Questa guida ti mostra come: ## Procedura -Accedi allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it).
+Accedi allo [Spazio Cliente OVHcloud](/links/manager).
Clicca sul tuo nome nell’angolo in alto a destra e seleziona `Le mie offerte e servizi`{.action}. ![prodotti e servizi](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pl-pl.md index e552aa6909f..7d36f94d498 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pl-pl.md @@ -19,17 +19,17 @@ Z tego przewodnika dowiesz się: > [!primary] > -> Niektóre elementy tego przewodnika mogą się różnić lub mogą nie mieć zastosowania w Twojej sytuacji, w zależności od miejsca pobytu, lokalnych przepisów i wykorzystywanych rozwiązań. Aby uzyskać szczegółowe informacje, sprawdź zapisy w umowach [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl): kliknij nazwę w prawym górnym rogu ekranu, kliknij `Moje rozwiązania i usługi`{.action}, a następnie zakładkę `Regulaminy`{.action}. +> Niektóre elementy tego przewodnika mogą się różnić lub mogą nie mieć zastosowania w Twojej sytuacji, w zależności od miejsca pobytu, lokalnych przepisów i wykorzystywanych rozwiązań. Aby uzyskać szczegółowe informacje, sprawdź zapisy w umowach [Panelu klienta OVHcloud](/links/manager): kliknij nazwę w prawym górnym rogu ekranu, kliknij `Moje rozwiązania i usługi`{.action}, a następnie zakładkę `Regulaminy`{.action}. > ## Wymagania początkowe -- Dostęp do Panelu [klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl); -- Posiadanie aktywnych usług OVHcloud; -- Posiadanie [kontaktu księgowego](/pages/account_and_service_management/account_information/managing_contacts#definicja) za usługi OVHcloud. -- Posiadanie ważnego sposobu płatności na koncie OVHcloud. Zapoznaj się z przewodnikiem "[Zarządzanie sposobami płatności](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)". +- Dostęp do [Panelu klienta OVHcloud](/links/manager) +- Posiadanie aktywnych usług OVHcloud +- Posiadanie [kontaktu księgowego](/pages/account_and_service_management/account_information/managing_contacts#definicja) za usługi OVHcloud +- Posiadanie ważnego sposobu płatności na koncie OVHcloud. Zapoznaj się z przewodnikiem "[Zarządzanie sposobami płatności](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)" @@ -68,7 +68,7 @@ Z tego przewodnika dowiesz się: ## W praktyce -Zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl).
+Zaloguj się do [Panelu klienta OVHcloud](/links/manager).
Kliknij swoją nazwę w prawym górnym rogu i wybierz `Moje rozwiązania i usługi`{.action}. ![produkty i usługi](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pt-pt.md index 91b9ba9566a..929be90fe0d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal/guide.pt-pt.md @@ -1,6 +1,6 @@ --- title: Como renovar os meus serviços OVHcloud -excerpt: Saiba como gerir os seus serviços e a sua renovação na sua Área de Cliente +excerpt: Saiba como gerir os seus serviços e à sua renovação na sua Área de Cliente updated: 2025-01-28 --- @@ -15,11 +15,11 @@ Este manual permitir-lhe-á: - [Conhecer as diferentes ações possíveis para cada um dos seus serviços](#actions) - [Descobrir quais as ações que podem ser agrupadas em vários serviços](#group-actions) -**Saiba como gerir os seus serviços e a sua renovação na Área de Cliente OVHcloud.** +**Saiba como gerir os seus serviços e à sua renovação na Área de Cliente OVHcloud.** > [!primary] > -> Em função do seu local de residência, da legislação local, assim como das soluções em questão, alguns pormenores deste guia podem variar ou não se aplicar à sua situação. Para mais informações, consulte os contratos da OVHcloud a partir da sua [Área de Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt): clique no seu nome no canto superior direito do seu ecrã, na `As minhas ofertas e serviços`{.action} e, a seguir, no separador `Contratos`{.action}. +> Em função do seu local de residência, da legislação local, assim como das soluções em questão, alguns pormenores deste guia podem variar ou não se aplicar à sua situação. Para mais informações, consulte os contratos da OVHcloud a partir da sua [Área de Cliente](/links/manager): clique no seu nome no canto superior direito do seu ecrã, na `As minhas ofertas e serviços`{.action} e, a seguir, no separador `Contratos`{.action}. > @@ -28,7 +28,7 @@ Este manual permitir-lhe-á: Antes de continuar a ler este guia, deve preencher as seguintes condições: -- Ter acesso à Área de [Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt); +- Ter acesso à Área de [Cliente OVHcloud](/links/manager); - Dispor de serviços ativos da OVHcloud; - Ter [contacto de faturação](/pages/account_and_service_management/account_information/managing_contacts#definicao) dos seus serviços OVHcloud. - Dispor de um método de pagamento válido na sua conta OVHcloud. Consulte o guia "[Gerir os métodos de pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods)". @@ -66,11 +66,11 @@ Antes de continuar a ler este guia, deve preencher as seguintes condições: >> Poderá também simplesmente efetuar o pagamento a partir da sua Área de Cliente. >> >> **Atenção**, se não pagar um serviço que se encontra em renovação manual, será **suspenso** na sua data de expiração e **eliminado** dentro de alguns dias. ->> No entanto, se não pretender manter este serviço, não será necessário pedir a sua rescisão. +>> No entanto, se não pretender manter este serviço, não será necessário pedir à sua rescisão. ## Instruções -Aceda à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt).
+Aceda à [Área de Cliente OVHcloud](/links/manager).
Clique no seu nome no canto superior direito e escolha `As minhas ofertas e serviços`{.action}. ![produtos e serviços](/pages/assets/screens/control_panel/product-selection/right-column/products-services.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.de-de.md index fd4af9dfd73..be18c494622 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.de-de.md @@ -1,7 +1,7 @@ --- title: OVHcloud Rechnungen verwalten excerpt: Erfahren Sie hier, wie Sie Ihre Rechnungen und deren Bezahlung verwalten -updated: 2022-05-12 +updated: 2025-03-04 --- ## Ziel @@ -12,20 +12,20 @@ OVHcloud stellt Ihnen einen Bereich zur Verfügung, über den Sie Ihre Rechnunge > [!primary] > -> In Abhängigkeit von Ihrem Wohnsitz und der dort geltenden Rechtsordnung sowie den betreffenden Produkten können einige Details von den hier angeführten Informationen abweichen und/oder Teile dieser Anleitung nicht auf Ihre Situation zutreffen. Im Zweifel beachten Sie bitte die für Sie geltenden OVHcloud Verträge, die Sie jederzeit in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) einsehen können (Klicken Sie oben rechts neben Ihrem Bildschirm auf Ihren Namen, dann im Kontextmenü auf `Dienstverwaltung`{.action} und dann auf den Tab `Verträge`{.action}). +> In Abhängigkeit von Ihrem Wohnsitz und der dort geltenden Rechtsordnung sowie den betreffenden Produkten können einige Details von den hier angeführten Informationen abweichen und/oder Teile dieser Anleitung nicht auf Ihre Situation zutreffen. Im Zweifelsfall beachten Sie bitte die in Ihrem [OVHcloud Kundencenter](/links/manager) verfügbaren OVHcloud Verträge (klicken Sie rechts oben auf Ihren Namen und dann im Kontextmenü auf `Meine Angebote und Dienste`{.action}. Klicken Sie abschließend auf den Tab `Verträge`{.action}). > ## Voraussetzungen -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) als [Rechnungskontakt](/pages/account_and_service_management/account_information/managing_contacts) Ihres Dienstes. +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager) als [Rechnungskontakt](/pages/account_and_service_management/account_information/managing_contacts) Ihres Dienstes. ## In der praktischen Anwendung > [!primary] > -> Jede Rechnung wird Ihnen per E-Mail in Form eines klickbaren Links gesendet, auf den Sie direkt zugreifen können, indem Sie sich in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) authentifizieren. Alle Rechnungen bleiben auch über das `Dashboard`{.action} Ihres Kundencenters verfügbar. +> Jede Rechnung wird Ihnen per E-Mail in Form eines klickbaren Links gesendet, auf den Sie direkt zugreifen können, indem Sie sich in Ihrem [OVHcloud Kundencenter](/links/manager) authentifizieren. Alle Rechnungen sind auch weiterhin über die Startseite Ihres Kundencenters verfügbar. > ### Aufbau Ihrer Rechnung @@ -48,7 +48,7 @@ Die Rechnung zu Ihrer OVHcloud Dienstleistung wird Ihnen nach einer Bezahlung od #### Rechnungen einsehen und verwalten -Um Ihre Rechnungen einzusehen, loggen Sie sich in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) ein. Klicken Sie auf Ihren Namen oben rechts neben Ihrem Bildschirm und dann im neu geöffneten Menü auf `Rechnungen`{.action}. +Um Ihre Rechnungen einzusehen, loggen Sie sich in Ihrem [OVHcloud Kundencenter](/links/manager) ein. Klicken Sie auf Ihren Namen oben rechts neben Ihrem Bildschirm und dann im neu geöffneten Menü auf `Meine Rechnungen`{.action}. ![Rechnungsstellung](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-asia.md index 66789891f3e..6f5d8a8997a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-au.md index f05a46e0d57..6f5d8a8997a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-au.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ca.md index 9b15f1c6028..6f5d8a8997a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-gb.md index 34a4caed1d9..6f5d8a8997a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ie.md index 26d5ad8af23..6f5d8a8997a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-sg.md index 7664ceca33e..6f5d8a8997a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-us.md index 6bd48dada6d..904de25057a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.en-us.md @@ -1,7 +1,7 @@ --- title: Managing OVHcloud bills excerpt: Find out how to manage your bills and the payments associated with them -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objective @@ -12,20 +12,20 @@ OVHcloud provides a space for you to view, manage and pay your various bills. > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some parts of this guide may vary from the information provided in the guide, and some may not apply to your situation. If you have any doubts, please refer to your OVHcloud contracts, which you can access from the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). (Click on your name in the top right-hand corner of the screen, then in the context menu, click on `Service management`{.action}, then on the `Contracts`{.action} tab.) +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service +- Access to the [OVHcloud Control Panel](/links/manager) as the [Billing contact](/pages/account_and_service_management/account_information/managing_contacts) of your service ## Instructions > [!primary] > -> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). All invoices are also available via the `Dashboard`{.action} tab in the OVHcloud Control Panel. +> Each invoice is sent to you by email and accessible via a clickable link. You can then access it by logging in to your [OVHcloud Control Panel](/links/manager). All invoices are also available from the homepage of your Control Panel. > ### Understanding your bill @@ -48,7 +48,7 @@ Your OVHcloud service bill is sent to you following the payment of an order or a #### View and manage bills -To view your invoices, go to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `Invoices`{.action}. +To view your invoices, go to your [OVHcloud Control Panel](/links/manager). Click on your name in the top right-hand corner of your screen, then in the new menu that appears, click on `My bills`{.action}. ![Billing](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-es.md index 08250e12b25..496d1c35c01 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-es.md @@ -1,7 +1,7 @@ --- title: Gestionar las facturas de OVHcloud excerpt: Cómo gestionar sus facturas y pagos en OVHcloud -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objetivo @@ -12,23 +12,23 @@ OVHcloud pone a su disposición un espacio que le permitirá consultar, administ > [!primary] > -> En función de su lugar de residencia y de la legislación vigente, así como del producto o productos en cuestión, es posible que algunas partes de esta guía varíen o no se apliquen en función de su caso particular. En caso de duda, consulte los contratos de OVHcloud disponibles en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es) (haga clic en su nombre en la esquina superior derecha de la pantalla y seleccione `Gestión de servicios`{.action} en el menú contextual y abra la pestaña `Contratos`{.action}). +> Tenga en cuenta que, en función de su lugar de residencia y de la legislación vigente, así como del producto o servicios en cuestión, es posible que algunas secciones de esta guía sean diferentes para usted o no se apliquen a su caso particular. En caso de duda, consulte los contratos de OVHcloud disponibles en su [área de cliente de OVHcloud](/links/manager) (haga clic en su nombre en la esquina superior derecha de la pantalla y, en el menú contextual, seleccione en `Mis soluciones y servicios`{.action}. Por último, haga clic en la pestaña `Contratos`{.action}). > ## Requisitos -- Estar conectado al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es) como [contacto de facturación](/pages/account_and_service_management/account_information/managing_contacts) del servicio. +- Estar conectado al [área de cliente de OVHcloud](/links/manager) como [contacto de facturación](/pages/account_and_service_management/account_information/managing_contacts) del servicio. ## Procedimiento > [!primary] > -> Cada factura se enviará por correo electrónico y podrá acceder a ella a través de un enlace accesible. Podrá acceder autenticándose en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). Todas las facturas están también disponibles en la pestaña `Panel de control`{.action} del área de cliente. +> Cada factura se enviará por correo electrónico y podrá acceder a ella a través de un enlace accesible. Podrá acceder autenticándose en el [área de cliente de OVHcloud](/links/manager). Todas las facturas también están disponibles desde la página de inicio del área de cliente. > -### Partes de una factura de OVH +### Partes de una factura de OVHcloud La factura del servicio de OVHcloud se enviará una vez realizado el pago de un pedido o una renovación. En ella se resumen los importes correspondientes a la compra o renovación de sus productos, así como sus períodos de validez. @@ -46,9 +46,9 @@ La factura del servicio de OVHcloud se enviará una vez realizado el pago de un ### Descubrir el área de Facturación -#### Consultar y administrar las facturas de OVH +#### Consultar y administrar las facturas de OVHcloud -Para consultar sus facturas, acceda al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). Haga clic en su nombre en la esquina superior derecha de su pantalla y, en el nuevo menú que aparecerá, haga clic en `Facturas`{.action}. +Para consultar sus facturas, acceda al [área de cliente de OVHcloud](/links/manager). Haga clic en su nombre en la esquina superior derecha de su pantalla y, en el nuevo menú que aparecerá, haga clic en `Mis facturas`{.action}. ![Facturación](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} @@ -118,7 +118,7 @@ Se generará una [orden de pedido de regularización](/pages/account_and_service > Para solicitar la baja al vencimiento del servicio, siga las indicaciones de esta [guía](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services). > -Si ha recibido una factura que no considera legítima y desea solicitar el reembolso o hacer valer su [derecho de desistimiento](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#ejercer-el-derecho-de-desistimiento), puede realizar una reclamación a través de su [área de cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es), sujeto a la aplicación de nuestras [Condiciones Generales de Servicio](https://www.ovh.es/soporte/documentos_legales/CondicionesGeneralesServicio.pdf). +Si ha recibido una factura que no considera legítima y desea solicitar el reembolso o hacer valer su [derecho de desistimiento](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#ejercer-el-derecho-de-desistimiento), puede realizar una reclamación a través de su [área de cliente OVHcloud](/links/manager), sujeto a la aplicación de nuestras [Condiciones Generales de Servicio](https://www.ovh.es/soporte/documentos_legales/CondicionesGeneralesServicio.pdf).
Haga clic en su nombre en la esquina superior derecha de la pantalla y seleccione `Crear un tíquet`{.action}. ### Seguimiento de los pagos diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-us.md index afe84b1fa7e..0adb69e2cee 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.es-us.md @@ -1,7 +1,7 @@ --- title: Gestionar las facturas de OVHcloud excerpt: Cómo gestionar sus facturas y pagos en OVHcloud -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objetivo @@ -12,23 +12,23 @@ OVHcloud pone a su disposición un espacio que le permitirá consultar, administ > [!primary] > -> En función de su lugar de residencia y de la legislación vigente, así como del producto o productos en cuestión, es posible que algunas partes de esta guía varíen o no se apliquen en función de su caso particular. En caso de duda, consulte los contratos de OVHcloud disponibles en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws) (haga clic en su nombre en la esquina superior derecha de la pantalla y seleccione `Gestión de servicios`{.action} en el menú contextual y abra la pestaña `Contratos`{.action}). +> Tenga en cuenta que, en función de su lugar de residencia y de la legislación vigente, así como del producto o servicios en cuestión, es posible que algunas secciones de esta guía sean diferentes para usted o no se apliquen a su caso particular. En caso de duda, consulte los contratos de OVHcloud disponibles en su [área de cliente de OVHcloud](/links/manager) (haga clic en su nombre en la esquina superior derecha de la pantalla y, en el menú contextual, seleccione en `Mis soluciones y servicios`{.action}. Por último, haga clic en la pestaña `Contratos`{.action}). > ## Requisitos -- Estar conectado al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws) como [contacto de facturación](/pages/account_and_service_management/account_information/managing_contacts) del servicio. +- Estar conectado al [área de cliente de OVHcloud](/links/manager) como [contacto de facturación](/pages/account_and_service_management/account_information/managing_contacts) del servicio. ## Procedimiento > [!primary] > -> Cada factura se enviará por correo electrónico y podrá acceder a ella a través de un enlace accesible. Podrá acceder autenticándose en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). Todas las facturas están también disponibles en la pestaña `Panel de control`{.action} del área de cliente. +> Cada factura se enviará por correo electrónico y podrá acceder a ella a través de un enlace accesible. Podrá acceder autenticándose en el [área de cliente de OVHcloud](/links/manager). Todas las facturas también están disponibles desde la página de inicio del área de cliente. > -### Partes de una factura de OVH +### Partes de una factura de OVHcloud La factura del servicio de OVHcloud se enviará una vez realizado el pago de un pedido o una renovación. En ella se resumen los importes correspondientes a la compra o renovación de sus productos, así como sus períodos de validez. @@ -46,9 +46,9 @@ La factura del servicio de OVHcloud se enviará una vez realizado el pago de un ### Descubrir el área de Facturación -#### Consultar y administrar las facturas de OVH +#### Consultar y administrar las facturas de OVHcloud -Para consultar sus facturas, acceda al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). Haga clic en su nombre en la esquina superior derecha de su pantalla y, en el nuevo menú que aparecerá, haga clic en `Facturas`{.action}. +Para consultar sus facturas, acceda al [área de cliente de OVHcloud](/links/manager). Haga clic en su nombre en la esquina superior derecha de su pantalla y, en el nuevo menú que aparecerá, haga clic en `Mis facturas`{.action}. ![Facturación](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-ca.md index b1b31d82382..90ae1f0e615 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: Gérer mes factures OVHcloud excerpt: Découvrez comment gérer vos factures et les paiements liés à celles-ci -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objectif @@ -12,7 +12,7 @@ OVHcloud met à votre disposition un espace vous permettant de consulter, gérer > [!primary] > -> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas selon votre situation. Si vous avez le moindre doute, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) (Cliquez en haut à droite de votre écran sur votre nom puis, dans le menu contextuel, sur `Gestion des services`{.action} puis sur l'onglet `Contrats`{.action}). +> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas selon votre situation. En cas de doute, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](/links/manager) (cliquez en haut à droite de votre écran sur votre nom puis, dans le menu contextuel, sur `Mes offres & services`{.action}. Enfin, cliquez sur l'onglet `Contrats`{.action}). >
@@ -20,13 +20,13 @@ OVHcloud met à votre disposition un espace vous permettant de consulter, gérer ## Prérequis -- Être connecté à l'[espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) en tant que [contact facturation](/pages/account_and_service_management/account_information/managing_contacts) de votre service. +- Être connecté à l'[espace client OVHcloud](/links/manager) en tant que [contact facturation](/pages/account_and_service_management/account_information/managing_contacts) de votre service. ## En pratique > [!primary] > -> Chaque facture vous est envoyée par e-mail et accessible via un lien cliquable. Vous pourrez alors y accéder en vous authentifiant à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). Toute facture reste également disponible depuis l'onglet `Tableau de bord`{.action} de votre espace client. +> Chaque facture vous est envoyée par e-mail et accessible via un lien cliquable. Vous pourrez alors y accéder en vous authentifiant à votre [espace client OVHcloud](/links/manager). Toute facture reste également disponible depuis la page d'accueil de votre espace client. > ### Comprendre votre facture @@ -49,7 +49,7 @@ La facture de votre service OVHcloud vous est envoyée suite au règlement d'une #### Consulter et gérer ses factures -Pour consulter vos factures, rendez-vous dans votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). Cliquez sur votre nom en haut à droite de votre écran puis, dans le nouveau menu qui apparaît, sur `Factures`{.action}. +Pour consulter vos factures, rendez-vous dans votre [espace client OVHcloud](/links/manager). Cliquez sur votre nom en haut à droite de votre écran puis, dans le nouveau menu qui apparaît, sur `Mes factures`{.action}. ![Facturation](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-fr.md index aa9a84da02a..437f5633437 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: Gérer mes factures OVHcloud excerpt: Découvrez comment gérer vos factures et les paiements liés à celles-ci -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objectif @@ -12,7 +12,7 @@ OVHcloud met à votre disposition un espace vous permettant de consulter, gérer > [!primary] > -> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas selon votre situation. Si vous avez le moindre doute, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) (Cliquez en haut à droite de votre écran sur votre nom puis, dans le menu contextuel, sur `Gestion des services`{.action} puis sur l'onglet `Contrats`{.action}). +> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas selon votre situation. En cas de doute, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](/links/manager) (cliquez en haut à droite de votre écran sur votre nom puis, dans le menu contextuel, sur `Mes offres & services`{.action}. Enfin, cliquez sur l'onglet `Contrats`{.action}). >
@@ -20,13 +20,13 @@ OVHcloud met à votre disposition un espace vous permettant de consulter, gérer ## Prérequis -- Être connecté à l'[espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) en tant que [contact facturation](/pages/account_and_service_management/account_information/managing_contacts) de votre service. +- Être connecté à l'[espace client OVHcloud](/links/manager) en tant que [contact facturation](/pages/account_and_service_management/account_information/managing_contacts) de votre service. ## En pratique > [!primary] > -> Chaque facture vous est envoyée par e-mail et accessible via un lien cliquable. Vous pourrez alors y accéder en vous authentifiant à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr). Toute facture reste également disponible depuis l'onglet `Tableau de bord`{.action} de votre espace client. +> Chaque facture vous est envoyée par e-mail et accessible via un lien cliquable. Vous pourrez alors y accéder en vous authentifiant à votre [espace client OVHcloud](/links/manager). Toute facture reste également disponible depuis la page d'accueil de votre espace client. > ### Comprendre votre facture @@ -49,7 +49,7 @@ La facture de votre service OVHcloud vous est envoyée suite au règlement d'une #### Consulter et gérer ses factures -Pour consulter vos factures, rendez-vous dans votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr). Cliquez sur votre nom en haut à droite de votre écran puis, dans le nouveau menu qui apparaît, sur `Factures`{.action}. +Pour consulter vos factures, rendez-vous dans votre [espace client OVHcloud](/links/manager). Cliquez sur votre nom en haut à droite de votre écran puis, dans le nouveau menu qui apparaît, sur `Mes factures`{.action}. ![Facturation](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} @@ -124,7 +124,7 @@ Un [bon de commande de régularisation](/pages/account_and_service_management/ma > Pour demander la résiliation de votre service à échéance, suivez les instructions de ce [guide](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services). > -Si vous avez reçu une facture que vous ne considérez pas comme légitime et souhaitez en demander le remboursement, ou faire valoir votre [droit de rétractation](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#appliquer-le-droit-de-retractation), vous pouvez effectuer une réclamation via votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), sous réserve de l'application de nos [Conditions Générales de Service](https://contract.eu.ovhapis.com/1.0/pdf/contrat_genServices-fr.pdf). +Si vous avez reçu une facture que vous ne considérez pas comme légitime et souhaitez en demander le remboursement, ou faire valoir votre [droit de rétractation](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#appliquer-le-droit-de-retractation), vous pouvez effectuer une réclamation via votre [espace client OVHcloud](/links/manager), sous réserve de l'application de nos [Conditions Générales de Service](https://contract.eu.ovhapis.com/1.0/pdf/contrat_genServices-fr.pdf).
Cliquez en haut à droite de votre écran sur votre nom, puis sur `Créer un ticket`{.action}. ### Suivre vos paiements diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.it-it.md index 69acafd5b38..90accfbd968 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.it-it.md @@ -1,7 +1,7 @@ --- title: Gestire le fatture OVHcloud excerpt: Come amministrare fatture e pagamenti dallo Spazio Cliente -updated: 2022-05-12 +updated: 2025-03-04 --- ## Obiettivo @@ -12,20 +12,20 @@ OVHcloud mette a tua disposizione uno spazio per consultare, gestire e saldare l > [!primary] > -> In base al tuo luogo di residenza e alla legislazione in vigore, e al prodotto o ai prodotti in questione, è possibile che alcune sezioni di questa guida possano variare e/o non essere applicate in base alla tua situazione. In caso di dubbi, consulta i contratti disponibili nel tuo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) (clicca sul tuo nome in alto a destra e poi, nel menu contestuale, sulla `Gestione dei servizi`{.action} e poi sulla scheda `Contratti`{.action}). +> In base al tuo luogo di residenza e alla legislazione in vigore, e al prodotto o ai prodotti in questione, è possibile che alcune sezioni di questa guida possano variare e/o non essere applicate in base alla tua situazione. In caso di dubbi, consulta i contratti OVHcloud disponibili nello [Spazio Cliente OVHcloud](/links/manager) (clicca in alto a destra sullo schermo, sul tuo nome e poi su `Le mie offerte e servizi`{.action}. Infine clicca sulla scheda `Contratti`{.action}). > ## Prerequisiti -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) come [contatto di fatturazione](/pages/account_and_service_management/account_information/managing_contacts) del servizio +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) come [contatto di fatturazione](/pages/account_and_service_management/account_information/managing_contacts) del servizio ## Procedura > [!primary] > -> Ogni fattura viene inviata via email e accessibile tramite un link cliccabile. accedendo allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), Tutte le fatture sono disponibili nella scheda `Dashboard`{.action} dello Spazio Cliente. +> Ogni fattura viene inviata via email e accessibile tramite un link cliccabile. Accedendo allo [Spazio Cliente OVHcloud](/links/manager). Tutte le fatture restano disponibili anche nella home page dello Spazio Cliente. > ### Elementi della fattura @@ -48,7 +48,7 @@ La fattura del tuo servizio OVHcloud ti viene inviata in seguito al pagamento di #### Consulta e gestisci le tue fatture -Accedi allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) Clicca sul tuo nome in alto a destra e poi sul nuovo menu che appare su `Fatture`{.action}. +Accedi allo [Spazio Cliente OVHcloud](/links/manager) Clicca sul tuo nome in alto a destra e poi sul nuovo menu che appare su `Le mie fatture`{.action}. ![Fatturazione](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} @@ -118,12 +118,12 @@ Verrà creato un [buono d'ordine](/pages/account_and_service_management/managing > Per richiedere la disattivazione del tuo servizio alla data di scadenza, segui le indicazioni di questa [guida](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services). > -Se hai ricevuto una fattura che non consideri legittima e vuoi richiederne il rimborso o far valere il tuo [diritto di recesso](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#esercita-il-diritto-di-recesso), puoi inviare un reclamo tramite il tuo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), con riserva dell'applicazione delle nostre [Condizioni Generali di Servizio](https://www.ovh.it/supporto//documenti_legali/condizioni_generali_servizio.pdf). +Se hai ricevuto una fattura che non consideri legittima e vuoi richiederne il rimborso o far valere il tuo [diritto di recesso](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#esercita-il-diritto-di-recesso), puoi inviare un reclamo tramite il tuo [Spazio Cliente OVHcloud](/links/manager), con riserva dell'applicazione delle nostre [Condizioni Generali di Servizio](https://www.ovh.it/supporto//documenti_legali/condizioni_generali_servizio.pdf).
Clicca sul tuo nome in alto a destra e seleziona `Crea un ticket`{.action}. ### Controlla i tuoi pagamenti -Visualizza lo storico dei pagamenti effettuati nelle `Fatture`{.action} e `Controllo di pagamenti`{.action}. In questo modo è possibile collegare ciascuna fattura al pagamento associato. +Visualizza lo storico dei pagamenti effettuati nelle `Le mie fatture`{.action} e `Controllo di pagamenti`{.action}. In questo modo è possibile collegare ciascuna fattura al pagamento associato. ![Verifica dei pagamenti](images/payment_tracking.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pl-pl.md index 35ca7bd3801..46c1de46cff 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: Zarządzanie fakturami OVHcloud excerpt: Dowiedz się, jak zarządzać fakturami i związanymi z nimi płatnościami -updated: 2022-05-12 +updated: 2025-03-04 --- ## Wprowadzenie @@ -12,20 +12,20 @@ OVHcloud oddaje do Twojej dyspozycji Panel klienta, na którym możesz przegląd > [!primary] > -> Możliwe jest, że niektóre części niniejszego przewodnika nie mają zastosowania w zależności od Twojej sytuacji, w zależności od tego, gdzie znajduje się siedziba Twojej firmy i pod jakie podlega ustawodawstwo. Jeśli masz wątpliwości, sprawdź zapisy w umowach OVHcloud dostępnych w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) (Kliknij w prawym górnym rogu ekranu Twoje imię i nazwisko, a następnie w menu kontekstowym kliknij `Zarządzanie usługami`{.action}, a następnie w zakładce `Regulaminy`{.action}). +> Możliwe jest, że niektóre części niniejszego przewodnika nie mają zastosowania w zależności od Twojej sytuacji, w zależności od tego, gdzie znajduje się siedziba Twojej firmy i pod jakie podlega ustawodawstwo. W razie wątpliwości sprawdź zapisy w umowach OVHcloud dostępnych w [Panelu klienta OVHcloud](/links/manager) (kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie w menu kontekstowym kliknij pozycję `Moje rozwiązania i usługi`{.action}. Następnie kliknij zakładkę `Regulaminy`{.action}). > ## Wymagania początkowe -- Zalogowanie się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) jako [kontakt księgowy](/pages/account_and_service_management/account_information/managing_contacts) dla Twojej usługi. +- Zalogowanie się do [Panelu klienta OVHcloud](/links/manager) jako [kontakt księgowy](/pages/account_and_service_management/account_information/managing_contacts) dla Twojej usługi. ## W praktyce > [!primary] > -> Każda faktura jest wysyłana e-mailem. Jest ona dostępna pod linkiem. Zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), uwierzytelniając Twój adres. Każda faktura jest również dostępna w zakładce `Dashboard`{.action} w Panelu klienta. +> Każda faktura jest wysyłana e-mailem. Jest ona dostępna pod linkiem. Zaloguj się do [Panelu klienta OVHcloud](/links/manager), uwierzytelniając Twój adres. Wszystkie faktury są również dostępne na stronie głównej Panelu klienta. > ### Informacje na Twojej fakturze @@ -48,7 +48,7 @@ Faktura za usługę OVHcloud jest wysyłana po opłaceniu zamówienia lub odnowi #### Wyświetlanie i zarządzanie fakturami -Aby sprawdzić faktury, przejdź do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). Kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie w nowym menu, które się pojawi, kliknij `Faktury`{.action}. +Aby sprawdzić faktury, przejdź do [Panelu klienta OVHcloud](/links/manager). Kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie w nowym menu, które się pojawi, kliknij `Faktury`{.action}. ![Płatności](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} @@ -118,7 +118,7 @@ Zostanie wówczas [utworzone zamówienie](/pages/account_and_service_management/ > Aby zlecić rezygnację z usługi w dniu jej wygaśnięcia, postępuj zgodnie z instrukcjami zawartymi w tym [przewodniku](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services). > -Jeśli otrzymałeś fakturę, której nie uważasz za słuszną i chcesz zwrócić się o jej zwrot lub skorzystać z prawa do odstąpienia od umowy (/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#korzystanie-z-prawa-do-odstapienia-od-umowy), możesz złożyć skargę w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), z zastrzeżeniem zastosowania naszych [Ogólnych warunków korzystania z Usług](https://contract.eu.ovhapis.com/1.0/pdf/contrat_genServices-pl.pdf). +Jeśli otrzymałeś fakturę, której nie uważasz za słuszną i chcesz zwrócić się o jej zwrot lub skorzystać z prawa do odstąpienia od umowy (/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#korzystanie-z-prawa-do-odstapienia-od-umowy), możesz złożyć skargę w [Panelu klienta OVHcloud](/links/manager), z zastrzeżeniem zastosowania naszych [Ogólnych warunków korzystania z Usług](https://contract.eu.ovhapis.com/1.0/pdf/contrat_genServices-pl.pdf).
Kliknij w prawym górnym rogu ekranu Twojej nazwy użytkownika, a następnie kliknij przycisk `Utwórz zgłoszenie`{.action}. ### Monitoruj płatności diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pt-pt.md index de91f5cbaa1..55fb64eab61 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/invoice_management/guide.pt-pt.md @@ -1,7 +1,7 @@ --- title: Gerir as minhas faturas OVHcloud excerpt: Saiba como gerir as suas faturas e pagamentos na OVHcloud -updated: 2022-05-12 +updated: 2025-03-04 --- ## Objetivo @@ -12,20 +12,20 @@ A OVHcloud disponibiliza-lhe um espaço que lhe permite consultar, gerir e pagar > [!primary] > -> Em função do seu local de residência e da sua legislação em vigor, bem como do(s) produto(s) em causa, é possível que algumas partes deste guia variem e/ou não se apliquem consoante a sua situação. Caso tenha alguma dúvida, consulte os contratos da OVHcloud disponíveis na sua [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) (clique no canto superior direito do ecrã no seu nome e, no menu contextual, na `Gestão dos serviços`{.action} e, a seguir, no separador `Contratos`{.action}). +> Dependendo do seu local de residência e da legislação em vigor, assim como dos produtos afetados, é possível que algumas secções deste manual variem e/ou não sejam aplicáveis à sua situação. Em caso de dúvida, consulte os seus contratos OVHcloud disponíveis na sua [Área de Cliente OVHcloud](/links/manager) (clique no canto superior direito do ecrã sobre o seu nome e, no menu contextual, em `As minhas ofertas e serviços`{.action}. Por fim, clique no separador `Contratos`{.action}). > ## Requisitos -- Ter acesso à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) enquanto [contacto de faturação](/pages/account_and_service_management/account_information/managing_contacts) do serviço. +- Ter acesso à [Área de Cliente OVHcloud](/links/manager) enquanto [contacto de faturação](/pages/account_and_service_management/account_information/managing_contacts) do serviço. ## Instruções > [!primary] > -> Cada fatura é enviada por e-mail e acessível através de uma ligação ao cliente. Poderá aceder através da autenticação da [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). Todas as faturas ficarão igualmente disponíveis no separador `Painel de controlo`{.action} da sua Área de Cliente. +> Cada fatura é enviada por e-mail e acessível através de uma ligação ao cliente. Poderá aceder através da autenticação da [Área de Cliente OVHcloud](/links/manager). Todas as faturas também estão disponíveis na página inicial da Área de Cliente. > ### Secções de uma fatura da OVHcloud @@ -46,14 +46,14 @@ A fatura do seu serviço OVHcloud é-lhe enviada após o pagamento de uma encome > [!primary] > -> Se a menção “Extracto de conta” aparece na linha correspondente ao pagamento, isto significa que se trata de uma renovação automática. O método de pagamento utilizado será obrigatoriamente aquele que foi validado na [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). +> Se a menção “Extracto de conta” aparece na linha correspondente ao pagamento, isto significa que se trata de uma renovação automática. O método de pagamento utilizado será obrigatoriamente aquele que foi validado na [Área de Cliente OVHcloud](/links/manager). > ### Descobrir a área de faturação #### Consultar e gerir faturas -Para consultar as suas faturas aceda à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). Clique no seu nome no canto superior direito do ecrã e, no novo menu que aparecer, em `Faturas`{.action}. +Para consultar as suas faturas aceda a [Área de Cliente OVHcloud](/links/manager). Clique no seu nome no canto superior direito do ecrã e, no novo menu que aparecer, em `As minhas faturas`{.action}. ![Faturação](/pages/assets/screens/control_panel/product-selection/right-column/invoices.png){.thumbnail} @@ -94,7 +94,7 @@ Tem à sua disposição vários filtros: ![Filtros de tri](images/sort_filters.png){.thumbnail} -Para encontrar uma fatura precisa, poderá assim indicar a sua referência, o número da encomenda associada ou a sua data de emissão. +Para encontrar uma fatura precisa, poderá assim indicar à sua referência, o número da encomenda associada ou à sua data de emissão. ##### **Ações em massa** @@ -123,7 +123,7 @@ Será criada uma [nota de encomenda de regularização](/pages/account_and_servi > Para solicitar a rescisão do serviço na data de expiração, siga as instruções deste [guia](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_cancel_services). > -Se recebeu uma fatura que não considera legítima e deseja pedir o seu reembolso, ou fazer valer o seu [direito de retratação](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#direito-de-retratacao), pode efetuar uma reclamação através do seu [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt), sob reserva da aplicação das nossas [Condições Gerais de Serviço](https://www.ovh.pt/suporte/documentos_legais/OVH_COND_GERAIS.pdf). +Se recebeu uma fatura que não considera legítima e deseja pedir o seu reembolso, ou fazer valer o seu [direito de retratação](/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders#direito-de-retratacao), pode efetuar uma reclamação através do seu [Área de Cliente OVHcloud](/links/manager), sob reserva da aplicação das nossas [Condições Gerais de Serviço](https://www.ovh.pt/suporte/documentos_legais/OVH_COND_GERAIS.pdf).
Clique no canto superior direito do seu ecrã no seu nome e depois em `Criar um ticket`{.action}. ### Seguir os seus pagamentos diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.de-de.md index 54f32105a60..53977929fc0 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.de-de.md @@ -1,7 +1,7 @@ --- title: Meine Zahlungsarten verwalten excerpt: Erfahren Sie hier, wie Sie Ihre Zahlungsarten in Ihrem OVHcloud Kundencenter hinzufügen und verwalten können -updated: 2023-05-09 +updated: 2025-03-04 --- ## Ziel @@ -10,12 +10,12 @@ Ihr OVHcloud Kunden-Account ermöglicht Ihnen, verschiedene Zahlungsarten zu hin ## Voraussetzungen -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). - Sie verfügen über eine gültige Zahlungsart. ## In der praktischen Anwendung -Klicken Sie in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) oben rechts auf Ihren Namen und wählen Sie `Zahlungsmittel`{.action} aus. +Klicken Sie in Ihrem [OVHcloud Kundencenter](/links/manager) oben rechts auf Ihren Namen und wählen Sie `Meine Zahlungsarten`{.action} aus. ![Hubpayment](images/hubpayment.png){.thumbnail} @@ -121,20 +121,20 @@ Löschen Sie anschließend die Zahlungsart mithilfe der im vorigen Schritt erhal > > Mehr Informationen finden Sie in der Einführung zur [Verwendung der OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> Falls Sie Schwierigkeiten haben, Ihre Zahlungsarten über die OVHcloud API zu identifizieren, verwenden Sie die Funktion `Beschreibung ändern`{.action} im [Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). Klicken Sie auf dazu `...`{.action} rechts neben der Zahlungsart im Bereich [Meine Zahlungsarten](#payment_methods). +> Falls Sie Schwierigkeiten haben, Ihre Zahlungsarten über die OVHcloud API zu identifizieren, verwenden Sie die Funktion `Beschreibung ändern`{.action} im [Kundencenter](/links/manager). Klicken Sie auf dazu `...`{.action} rechts neben der Zahlungsart im Bereich [Meine Zahlungsarten](#payment_methods). > ### Der Prepaid-Account #### Was ist der Prepaid-Account? -Der Prepaid-Account ist in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) verfügbar. Damit können Sie in Ihrem Kunden-Account im Voraus Guthaben aufladen und es für die Bezahlung Ihrer Bestellungen und Verlängerungsrechnungen verwenden. +Der Prepaid-Account ist in Ihrem [OVHcloud Kundencenter](/links/manager) verfügbar. Damit können Sie in Ihrem Kunden-Account im Voraus Guthaben aufladen und es für die Bezahlung Ihrer Bestellungen und Verlängerungsrechnungen verwenden. Wenn Sie Ihren Account regelmäßig aufladen, stellen Sie damit sicher, dass die [automatische Verlängerung](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) Ihrer Dienstleistungen nie wegen Zahlungsausfalls unterbrochen wird. Gehen Sie dazu in den Bereich `Zahlungsarten` Ihres Kundencenters: -- Klicken Sie oben rechts auf Ihren Namen und dann im rechten Menü auf `Zahlungsmittel`{.action}. +- Klicken Sie oben rechts auf Ihren Namen und dann im rechten Menü auf `Meine Zahlungsarten`{.action}. - Wählen Sie den Tab `Mein Prepaid-Account`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-asia.md index 1c8738c3e62..610d6b82a8f 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: Find out how to add and manage payment methods within the OVHcloud Control Panel -updated: 2023-09-28 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -113,20 +113,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-au.md index 9e863a10812..026813b59fd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-au.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: 'Find out how to add and manage payment methods within the OVHcloud Control Panel' -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ca.md index fa80b7851b2..026813b59fd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: 'Find out how to add and manage payment methods within the OVHcloud Control Panel' -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-gb.md index 752752136d6..026813b59fd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: 'Find out how to add and manage payment methods within the OVHcloud Control Panel' -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ie.md index 11378e92202..3da1b6a7fd8 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: 'Find out how to add and manage payment methods within the OVHcloud Control Panel' -updated: 2023-05-09 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -120,20 +120,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-sg.md index 60c1f0e8ec9..026813b59fd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: 'Find out how to add and manage payment methods within the OVHcloud Control Panel' -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-us.md index e9e1e0f61d3..026813b59fd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.en-us.md @@ -1,7 +1,7 @@ --- title: Managing payment methods excerpt: 'Find out how to add and manage payment methods within the OVHcloud Control Panel' -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objective @@ -10,12 +10,12 @@ In the OVHcloud Control Panel, you can save and manage different payment methods ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) +- Access to the [OVHcloud Control Panel](/links/manager) - A valid payment method ## Instructions -In the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), click on your name in the top right-hand corner, then select `Payment method`{.action}. +In the [OVHcloud Control Panel](/links/manager), click on your name in the top right-hand corner, then select `My payment methods`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ Then delete the payment method using the ID you obtained in the previous step: > > For more information, please refer to our guide [Getting started with the OVHcloud API](/pages/manage_and_operate/api/first-steps). > -> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +> If you experience any difficulties finding your payment methods via the OVHcloud API, use the `Edit description`{.action} function by clicking on the button `...`{.action} next to your payment method in the [Payment method](#payment_methods) section of the [OVHcloud Control Panel](/links/manager). > ### Prepaid account #### What is the prepaid account? -The *prepaid account* is added to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. +The *prepaid account* is added to your [OVHcloud Control Panel](/links/manager) as soon as it is created. It allows you to credit your customer account in advance and use these funds to pay for your orders and renewal invoices. By crediting your account regularly, you will ensure that your services will never be interrupted for default on their [automatic renewal](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#automatic-renewal). To do this, simply go to the `Payment methods` section in your Control Panel: -- Click on your name in the top right-hand corner, then on `Payment method`{.action} in the menu on the right-hand side. +- Click on your name in the top right-hand corner, then on `My payment methods`{.action} in the menu on the right-hand side. - Select the `My Prepaid Account`{.action} tab. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-es.md index d49da8d279e..cdabd907f71 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-es.md @@ -1,7 +1,7 @@ --- title: Gestionar las formas de pago excerpt: Cómo añadir y gestionar las formas de pago en el área de cliente de OVHcloud -updated: 2023-05-09 +updated: 2025-03-04 --- ## Objetivo @@ -10,12 +10,12 @@ En el área de cliente de OVHcloud, puede registrar y gestionar diferentes forma ## Requisitos -- Haber iniciado sesión en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +- Haber iniciado sesión en el [área de cliente de OVHcloud](/links/manager). - Disponer de un medio de pago válido. ## Procedimiento -En el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es), haga clic en su nombre en la esquina superior derecha y seleccione `Forma de pago`{.action}. +En el [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis forma de pago`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -120,20 +120,20 @@ A continuación, elimine la forma de pago utilizando el ID obtenido en el paso a > > Para más información, consulte la guía [Primeros pasos con la API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> Si necesita ayuda para identificar sus formas de pago a través de las API de OVHcloud, utilice la función `Modificar la descripción`{.action} (botón `...`{.action} a la derecha de su pantalla) en la sección [Formas de pago](#payment_methods) del [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +> Si necesita ayuda para identificar sus formas de pago a través de las API de OVHcloud, utilice la función `Modificar la descripción`{.action} (botón `...`{.action} a la derecha de su pantalla) en la sección [Formas de pago](#payment_methods) del [área de cliente de OVHcloud](/links/manager). > ### Cuenta de prepago #### ¿Qué es la cuenta de prepago? -Una vez que haya creado, la *cuenta de prepago* aparecerá en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). Le permite recargar con antelación su cuenta de cliente y utilizar estos fondos para abonar sus pedidos y sus facturas de renovación. +Una vez que haya creado, la *cuenta de prepago* aparecerá en el [área de cliente de OVHcloud](/links/manager). Le permite recargar con antelación su cuenta de cliente y utilizar estos fondos para abonar sus pedidos y sus facturas de renovación. Recargando su cuenta con regularidad, se asegurará de que la [renovación automática](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) de sus servicios no se interrumpa nunca por defecto de pago. Para ello, acceda a la sección `Formas de pago` del área de cliente: -- haga clic en su nombre en la esquina superior derecha y seleccione `Forma de pago`{.action} en el menú de la derecha. +- haga clic en su nombre en la esquina superior derecha y seleccione `Mis forma de pago`{.action} en el menú de la derecha. - seleccione la pestaña `Mi cuenta de prepago`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-us.md index 5d3957452a6..3b1da8fd588 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.es-us.md @@ -1,7 +1,7 @@ --- title: Gestionar las formas de pago excerpt: Cómo añadir y gestionar las formas de pago en el área de cliente de OVHcloud -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objetivo @@ -10,12 +10,12 @@ En el área de cliente de OVHcloud, puede registrar y gestionar diferentes forma ## Requisitos -- Haber iniciado sesión en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +- Haber iniciado sesión en el [área de cliente de OVHcloud](/links/manager). - Disponer de un medio de pago válido. ## Procedimiento -En el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws), haga clic en su nombre en la esquina superior derecha y seleccione `Forma de pago`{.action}. +En el [área de cliente de OVHcloud](/links/manager), haga clic en su nombre en la esquina superior derecha y seleccione `Mis forma de pago`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ A continuación, elimine la forma de pago utilizando el ID obtenido en el paso a > > Para más información, consulte la guía [Primeros pasos con la API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> Si necesita ayuda para identificar sus formas de pago a través de las API de OVHcloud, utilice la función `Modificar la descripción`{.action} (botón `...`{.action} a la derecha de su pantalla) en la sección [Formas de pago](#payment_methods) del [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +> Si necesita ayuda para identificar sus formas de pago a través de las API de OVHcloud, utilice la función `Modificar la descripción`{.action} (botón `...`{.action} a la derecha de su pantalla) en la sección [Formas de pago](#payment_methods) del [área de cliente de OVHcloud](/links/manager). > ### Cuenta de prepago #### ¿Qué es la cuenta de prepago? -Una vez que haya creado, la *cuenta de prepago* aparecerá en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). Le permite recargar con antelación su cuenta de cliente y utilizar estos fondos para abonar sus pedidos y sus facturas de renovación. +Una vez que haya creado, la *cuenta de prepago* aparecerá en el [área de cliente de OVHcloud](/links/manager). Le permite recargar con antelación su cuenta de cliente y utilizar estos fondos para abonar sus pedidos y sus facturas de renovación. Recargando su cuenta con regularidad, se asegurará de que la [renovación automática](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) de sus servicios no se interrumpa nunca por defecto de pago. Para ello, acceda a la sección `Formas de pago` del área de cliente: -- haga clic en su nombre en la esquina superior derecha y seleccione `Forma de pago`{.action} en el menú de la derecha. +- haga clic en su nombre en la esquina superior derecha y seleccione `Mis forma de pago`{.action} en el menú de la derecha. - seleccione la pestaña `Mi cuenta de prepago`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-ca.md index a7d69e73042..72badb1137e 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: Gérer mes moyens de paiement excerpt: Apprenez à ajouter et gérer vos moyens de paiement au sein de l’espace client OVHcloud -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objectif @@ -12,12 +12,12 @@ L'espace client OVHcloud vous permet d'enregistrer et gérer différents moyens ## Prérequis -- Être connecté à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +- Être connecté à votre [espace client OVHcloud](/links/manager). - Disposer d'un moyen de paiement valide. ## En pratique -Dans votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), cliquez sur votre nom en haut à droite puis sélectionnez `Moyen de paiement`{.action}. +Dans votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite puis sélectionnez `Mes moyens de paiement`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -111,20 +111,20 @@ Supprimez ensuite le moyen de paiement en utilisant l’ID que vous avez obtenu > > Pour plus d'informations, consultez le guide [Premiers pas avec les API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> En cas de difficultés pour identifier vos moyens de paiement via les API OVHcloud, utilisez la fonction `Modifier la description`{.action} (bouton `...`{.action} à droite de votre écran) dans la partie [Moyens de paiement](#payment_methods) de votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +> En cas de difficultés pour identifier vos moyens de paiement via les API OVHcloud, utilisez la fonction `Modifier la description`{.action} (bouton `...`{.action} à droite de votre écran) dans la partie [Moyens de paiement](#payment_methods) de votre [espace client OVHcloud](/links/manager). > ### Le compte prépayé #### Qu'est-ce que le compte prépayé ? -Le *compte prépayé* est présent sur votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) dès sa création. Il vous permet de créditer à l'avance votre compte client et d'utiliser ces fonds pour le règlement de vos commandes et de vos factures de renouvellement. +Le *compte prépayé* est présent sur votre [espace client OVHcloud](/links/manager) dès sa création. Il vous permet de créditer à l'avance votre compte client et d'utiliser ces fonds pour le règlement de vos commandes et de vos factures de renouvellement. En créditant régulièrement votre compte, vous vous assurerez ainsi que le [renouvellement automatique](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) de vos services ne sera jamais interrompu pour défaut de paiement. Pour cela, il vous suffit de vous rendre dans la section `Moyens de paiement` de votre espace client : -- cliquez en haut à droite sur votre nom puis sur `Moyen de paiement`{.action} dans le menu de droite; +- cliquez en haut à droite sur votre nom puis sur `Mes moyens de paiement`{.action} dans le menu de droite; - sélectionnez l'onglet `Mon compte prépayé`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-fr.md index c282629b3d3..e9b063e05c3 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: Gérer mes moyens de paiement excerpt: Apprenez à ajouter et gérer vos moyens de paiement au sein de l’espace client OVHcloud -updated: 2023-05-09 +updated: 2025-03-04 --- ## Objectif @@ -12,12 +12,12 @@ L'espace client OVHcloud vous permet d'enregistrer et gérer différents moyens ## Prérequis -- Être connecté à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr). +- Être connecté à votre [espace client OVHcloud](/links/manager). - Disposer d'un moyen de paiement valide. ## En pratique -Dans votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), cliquez sur votre nom en haut à droite puis sélectionnez `Moyen de paiement`{.action}. +Dans votre [espace client OVHcloud](/links/manager), cliquez sur votre nom en haut à droite puis sélectionnez `Mes moyens de paiement`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -122,20 +122,20 @@ Supprimez ensuite le moyen de paiement en utilisant l’ID que vous avez obtenu > > Pour plus d'informations, consultez le guide [Premiers pas avec les API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> En cas de difficultés pour identifier vos moyens de paiement via les API OVHcloud, utilisez la fonction `Modifier la description`{.action} (bouton `...`{.action} à droite de votre écran) dans la partie [Moyens de paiement](#payment_methods) de votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr). +> En cas de difficultés pour identifier vos moyens de paiement via les API OVHcloud, utilisez la fonction `Modifier la description`{.action} (bouton `...`{.action} à droite de votre écran) dans la partie [Moyens de paiement](#payment_methods) de votre [espace client OVHcloud](/links/manager). > ### Le compte prépayé #### Qu'est-ce que le compte prépayé ? -Le *compte prépayé* est présent sur votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) dès sa création. Il vous permet de créditer à l'avance votre compte client et d'utiliser ces fonds pour le règlement de vos commandes et de vos factures de renouvellement. +Le *compte prépayé* est présent sur votre [espace client OVHcloud](/links/manager) dès sa création. Il vous permet de créditer à l'avance votre compte client et d'utiliser ces fonds pour le règlement de vos commandes et de vos factures de renouvellement. En créditant régulièrement votre compte, vous vous assurerez ainsi que le [renouvellement automatique](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal) de vos services ne sera jamais interrompu pour défaut de paiement. Pour cela, il vous suffit de vous rendre dans la section `Moyens de paiement` de votre espace client : -- cliquez en haut à droite sur votre nom puis sur `Moyen de paiement`{.action} dans le menu de droite; +- cliquez en haut à droite sur votre nom puis sur `Mes moyens de paiement`{.action} dans le menu de droite; - sélectionnez l'onglet `Mon compte prépayé`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.it-it.md index 9868d3ced7d..8c895c1d3a0 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.it-it.md @@ -1,7 +1,7 @@ --- title: Gestire i metodi di pagamento excerpt: Come gestire i tuoi metodi di pagamento nello Spazio Cliente OVHcloud -updated: 2023-05-09 +updated: 2025-03-04 --- ## Obiettivo @@ -10,12 +10,12 @@ Nello Spazio Cliente OVHcloud puoi salvare e gestire diversi metodi di pagamento ## Prerequisiti -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) - Disporre di un metodo di pagamento valido ## Procedura -Nello [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), clicca sul tuo nome in alto a destra e seleziona `Metodo di pagamento`{.action}. +Nello [Spazio Cliente OVHcloud](/links/manager), clicca sul tuo nome in alto a destra e seleziona `I miei metodi di pagamento`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -120,20 +120,20 @@ Elimina il metodo di pagamento utilizzando l'ID precedentemente ottenuto: > > Per maggiori informazioni, consulta la guida [Iniziare a utilizzare le API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> In caso di difficoltà nell'identificazione dei metodi di pagamento tramite le API OVHcloud, utilizza la funzione `Modifica la descrizione`{.action} (pulsante `...`{.action} a destra dello schermo) nella sezione [Modalità di pagamento](#payment_methods) dello [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it). +> In caso di difficoltà nell'identificazione dei metodi di pagamento tramite le API OVHcloud, utilizza la funzione `Modifica la descrizione`{.action} (pulsante `...`{.action} a destra dello schermo) nella sezione [Modalità di pagamento](#payment_methods) dello [Spazio Cliente OVHcloud](/links/manager). > ### Il conto prepagato #### Cos'è il conto prepagato? -Il *conto prepagato* è presente nello [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) al momento della creazione. che permette di accreditare in anticipo il tuo account cliente e utilizzare questi fondi per il pagamento degli ordini e delle fatture di rinnovo. +Il *conto prepagato* è presente nello [Spazio Cliente OVHcloud](/links/manager) al momento della creazione. che permette di accreditare in anticipo il tuo account cliente e utilizzare questi fondi per il pagamento degli ordini e delle fatture di rinnovo. Ricaricando regolarmente il tuo account, assicurati che il [rinnovo automatico](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#il-rinnovo-automatico) dei tuoi servizi non venga mai interrotto per mancato pagamento. Per effettuare questa operazione, accedi alla sezione `Modalità di pagamento` dello Spazio Cliente: -- clicca sul tuo nome in alto a destra e poi sul `Metodo di pagamento`{.action} nel menu a destra. +- clicca sul tuo nome in alto a destra e poi sul `I miei metodi di pagamento`{.action} nel menu a destra. - seleziona la scheda `Il tuo conto prepagato`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pl-pl.md index 7162f1ea215..e0c8a7480db 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: Zarządzanie sposobami płatności excerpt: Dowiedz się, jak dodawać sposoby płatności do Panelu klienta OVHcloud i zarządzać nimi -updated: 2022-05-18 +updated: 2025-03-04 --- ## Wprowadzenie @@ -10,12 +10,12 @@ W Panelu klienta OVHcloud możesz dodać różne sposoby płatności i zarządza ## Wymagania początkowe -- Dostęp do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). +- Dostęp do [Panelu klienta OVHcloud](/links/manager). - Posiadanie ważnego sposobu płatności. ## W praktyce -W [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) kliknij Twoją nazwę w prawym górnym rogu i wybierz `Sposób płatności`{.action}. +W [Panelu klienta OVHcloud](/links/manager) kliknij Twoją nazwę w prawym górnym rogu i wybierz `Moje sposoby płatności`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -109,20 +109,20 @@ Następnie usuń sposób płatności, używając identyfikatora uzyskanego na po > > Aby uzyskać więcej informacji, zapoznaj się z przewodnikiem Pierwsze kroki z [API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> W przypadku trudności w identyfikacji sposobów płatności przy użyciu interfejsu API OVHcloud, skorzystaj z funkcji `Zmień opis`{.action} (przycisk `...`{.action} po prawej stronie ekranu) w części [Sposoby płatności](#payment_methods) w Twoim [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). +> W przypadku trudności w identyfikacji sposobów płatności przy użyciu interfejsu API OVHcloud, skorzystaj z funkcji `Zmień opis`{.action} (przycisk `...`{.action} po prawej stronie ekranu) w części [Sposoby płatności](#payment_methods) w Twoim [Panelu klienta OVHcloud](/links/manager). > ### Konto prepaid #### Czym jest konto przedpłacone? -*Konto prepaid* jest widoczne w Twoim [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl) od chwili jego utworzenia. Umożliwia zasilenie konta klienta z wyprzedzeniem i wykorzystanie tych środków do opłacania zamówień oraz faktur za odnowienie. +*Konto prepaid* jest widoczne w Twoim [Panelu klienta OVHcloud](/links/manager) od chwili jego utworzenia. Umożliwia zasilenie konta klienta z wyprzedzeniem i wykorzystanie tych środków do opłacania zamówień oraz faktur za odnowienie. Tworząc regularnie konto, będziesz mógł sprawdzić, czy [automatyczne odnawianie](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#odnowienie-automatyczne) usług nie zostanie przerwane z powodu braku płatności. W tym celu przejdź do sekcji `Sposoby płatności` w Panelu klienta: -- kliknij Twoje imię w prawym górnym rogu, a następnie `Sposób płatności`{.action} w menu po prawej stronie; +- kliknij Twoje imię w prawym górnym rogu, a następnie `Moje sposoby płatności`{.action} w menu po prawej stronie. - wybierz kartę `Moje konto prezdplacone`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pt-pt.md index 50d0fb92a1a..860bf5b0dfd 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods/guide.pt-pt.md @@ -1,7 +1,7 @@ --- title: Gerir os meus métodos de pagamento excerpt: Aprenda a adicionar e gerir os seus métodos de pagamento dentro da Área de Cliente OVHcloud -updated: 2022-05-18 +updated: 2025-03-04 --- ## Objetivo @@ -10,12 +10,12 @@ A Área de Cliente OVHcloud permite-lhe guardar e gerir vários métodos de paga ## Requisitos -- Ter acesso à [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). +- Ter acesso à [Área de Cliente OVHcloud](/links/manager). - Dispor de um método de pagamento válido. ## Instruções -Na [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt), clique no seu nome (canto superior direito) e selecione `Método de pagamento`{.action}. +Na [Área de Cliente OVHcloud](/links/manager), clique no seu nome (canto superior direito) e selecione `Os meus métodos de pagamento`{.action}. ![hubpayment](images/hubpayment.png){.thumbnail} @@ -47,7 +47,7 @@ Escolha o método de pagamento que deseja utilizar: ![choose-payment-method-no-sepa](images/choose-payment-method-no-sepa.png){.thumbnail} -Siga as etapas sucessivas de registo do método de pagamento. Na primeira etapa, é-lhe proposto que selecione a opção `Pretendo selecionar este método de pagamento predefinido após a sua validação.`{.action}, de forma a que ele seja utilizado para as suas futuras compras ou débitos automáticos. +Siga as etapas sucessivas de registo do método de pagamento. Na primeira etapa, é-lhe proposto que selecione a opção `Pretendo selecionar este método de pagamento predefinido após à sua validação.`{.action}, de forma a que ele seja utilizado para as suas futuras compras ou débitos automáticos. #### Cartão bancário @@ -109,20 +109,20 @@ De seguida, elimine o método de pagamento utilizando o ID que obteve na etapa a > > Para mais informações, consulte o guia [Primeiros passos com as API OVHcloud](/pages/manage_and_operate/api/first-steps). > -> Em caso de dificuldades para identificar os seus métodos de pagamento através das API OVHcloud, utilize a função `Alterar a descrição`{.action} (botão `...`{.action} à direita do ecrã) na parte relativa aos [Métodos de pagamento](#payment_methods) da sua [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt). +> Em caso de dificuldades para identificar os seus métodos de pagamento através das API OVHcloud, utilize a função `Alterar a descrição`{.action} (botão `...`{.action} à direita do ecrã) na parte relativa aos [Métodos de pagamento](#payment_methods) da sua [Área de Cliente OVHcloud](/links/manager). > ### Conta pré-paga #### O que é a conta pré-paga? -A *conta pré-paga* está presente na sua [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pt/&ovhSubsidiary=pt) assim que for criada. Permite-lhe creditar antecipadamente a sua conta de cliente e utilizar estes fundos para o pagamento das suas encomendas e das suas faturas de renovação. +A *conta pré-paga* está presente na sua [Área de Cliente OVHcloud](/links/manager) assim que for criada. Permite-lhe creditar antecipadamente à sua conta de cliente e utilizar estes fundos para o pagamento das suas encomendas e das suas faturas de renovação. -Ao creditar regularmente a sua conta, certificar-se-á de que a [renovação automática](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#a-renovacao-automatica) dos seus serviços nunca será interrompida por falta de pagamento. +Ao creditar regularmente à sua conta, certificar-se-á de que a [renovação automática](/pages/account_and_service_management/managing_billing_payments_and_services/how_to_use_automatic_renewal#a-renovacao-automatica) dos seus serviços nunca será interrompida por falta de pagamento. -Para isso, aceda à secção `Métodos de pagamento` na Área de Cliente: +Para isso, aceda a secção `Métodos de pagamento` na Área de Cliente: -- clique no canto superior direito e, em seguida, em `Métodos de pagamento`{.action}, no menu da direita; +- clique no canto superior direito e, em seguida, em `Os meus métodos de pagamento`{.action}, no menu da direita; - selecione o separador `Conta pré-paga`{.action}. ![prepaid-account](images/prepaid-account.png){.thumbnail} @@ -143,7 +143,7 @@ Se não possui nenhum método de pagamento registado, recomendamos que parametri Se o crédito disponível na sua conta pré-paga desce abaixo do limite definido, ser-lhe-á imediatamente enviado um e-mail de notificação. -#### Como creditar a sua conta pré-paga? +#### Como creditar à sua conta pré-paga? No separador `A minha conta pré-paga`{.action}, clique no botão `Creditar`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.de-de.md index 9b4b7fd1023..2c6e51bb04e 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.de-de.md @@ -1,23 +1,22 @@ --- title: OVHcloud Bestellungen verwalten excerpt: Erfahren Sie hier, wie Sie Ihre Bestellungen bei OVHcloud verwalten -updated: 2022-05-06 +updated: 2025-03-04 --- ## Ziel -Wenn Sie eine Bestellung aufgeben, können Sie diese über Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) verfolgen und sie bearbeiten. +Wenn Sie eine Bestellung aufgeben, können Sie diese über Ihr [OVHcloud Kundencenter](/links/manager) verfolgen und sie bearbeiten. **Diese Anleitung erklärt, wie Sie Ihre Bestellungen über Ihr OVHcloud Kundencenter verwalten.** > [!primary] > -> In Abhängigkeit von Ihrem Wohnsitz und der dort geltenden Rechtsordnung sowie den betreffenden Produkten können einige Details von den hier angeführten Informationen abweichen und/oder Teile dieser Anleitung nicht auf Ihre Situation zutreffen. Wenn nötig, beachten Sie bitte Ihre OVHcloud-Verträge, die Sie in Ihrem [OVHcloud-Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) einsehen können: Klicken Sie im Kontextmenü auf Ihren Namen oben rechts und dann auf `Dienstverwaltung`{.action} und gehen Sie zum Tab `Verträge`{.action}. -> +> In Abhängigkeit von Ihrem Wohnsitz und der dort geltenden Rechtsordnung sowie den betreffenden Produkten können einige Details von den hier angeführten Informationen abweichen und/oder Teile dieser Anleitung nicht auf Ihre Situation zutreffen. Im Zweifelsfall beachten Sie bitte die in Ihrem [OVHcloud Kundencenter](/links/manager) verfügbaren OVHcloud Verträge (klicken Sie rechts oben auf Ihren Namen und dann im Kontextmenü auf `Meine Angebote und Dienste`{.action}. Klicken Sie abschließend auf den Tab `Verträge`{.action}). ## Voraussetzungen -- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de). +- Sie haben Zugriff auf Ihr [OVHcloud Kundencenter](/links/manager). - Sie haben mindestens eine Bestellung bei OVHcloud aufgegeben. ## In der praktischen Anwendung @@ -35,11 +34,11 @@ Der Bestellschein wird erstellt, sobald Sie Ihre Bestellung aufgeben. Darin werd |3|In Ihrem Kundenkonto gespeicherte Zahlungsmethoden. Weitere Informationen finden Sie in der Anleitung [Meine Zahlungsarten verwalten](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Verfügbare Zahlungsmethoden. Ihnen werden nur die im Heimatland des Accounts autorisierten Zahlungsmethoden oder die mit der Art des registrierten Accounts verbundenen Zahlungsmethoden angeboten.| -Sie können Ihren Bestellschein jederzeit wie unten erläutert in Ihrem [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) einsehen. +Sie können Ihren Bestellschein jederzeit wie unten erläutert in Ihrem [OVHcloud Kundencenter](/links/manager) einsehen. ### Auf die Bestellscheine im OVHcloud Kundencenter zugreifen -Um den Verwaltungsbereich Ihrer Bestellungen aufzurufen, klicken Sie im [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de){.external} auf Ihrem `Dashboard` auf `Meine Bestellungen anzeigen`{.action}. +Um den Verwaltungsbereich Ihrer Bestellungen aufzurufen, loggen Sie sich in Ihrem [OVHcloud Kundencenter](/links/manager) ein. Klicken Sie auf der angezeigten Seite auf `Meine Bestellungen anzeigen`{.action}. ![Kundencenter](images/huborders.png){.thumbnail} @@ -69,9 +68,9 @@ Sie können das Bestellformular auch im HTML-Format anzeigen, indem Sie rechts n ### Bestellung verfolgen -Nach Erstellung Ihres Bestellscheins können Sie Ihre Bestellung über Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) verfolgen: +Nach Erstellung Ihres Bestellscheins können Sie Ihre Bestellung über Ihr [OVHcloud Kundencenter](/links/manager) verfolgen: -- Klicken Sie auf Ihr `Dashboard`{.action}, dann auf `Meine Bestellungen anzeigen`{.action} und dann `...`{.action} neben Ihrer Bestellung. +- Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager) ein. Klicken Sie auf der angezeigten Seite auf `Meine Bestellungen anzeigen`{.action} und dann auf den Button `...`{.action} vor Ihrer Bestellung. - Wählen Sie `Bestellungnachverfolgung`{.action}. Die Nachverfolgung der Bestellung kann auch angezeigt werden, indem in der Spalte Status einer Bestellung auf den `Status` geklickt wird. ![Bestellverfolgung](images/order05b.png){.thumbnail} @@ -98,9 +97,9 @@ Weitere Informationen zur Ausübung ihres Widerrufsrechts finden Sie in unseren > Weiterhin gilt es nicht für besondere Dienstleistungen, etwa [Domainnamen](https://www.ovhcloud.com/de/domains/) und [Sectigo SSL-Zertifikate](https://www.ovhcloud.com/de/web-hosting/options/ssl/). > -Wenn die Voraussetzungen für das Widerrufsrecht erfüllt sind, kann es direkt über das [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) ausgeübt werden: +Wenn die Voraussetzungen für das Widerrufsrecht erfüllt sind, kann es direkt über das [OVHcloud Kundencenter](/links/manager) ausgeübt werden: -- Klicken Sie auf `Dashboard`{.action}, dann auf `Meine Bestellungen anzeigen`{.action} und dann `...`{.action} vor Ihrer Bestellung. +- Loggen Sie sich mit Ihr [OVHcloud Kundencenter](/links/manager) ein. Klicken Sie auf der angezeigten Seite auf `Meine Bestellungen anzeigen`{.action} und dann auf den Button `...`{.action} vor Ihrer Bestellung. - Wählen Sie `Die Bestellung stornieren`{.action}. ![Stornierung einer Bestellung](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-asia.md index db19c1b7f5b..fc1b738b9b5 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-asia.md @@ -1,23 +1,23 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +35,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-au.md index c296cc2a506..fc1b738b9b5 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-au.md @@ -1,23 +1,23 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +35,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ca.md index b6a48d3d545..fc1b738b9b5 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ca.md @@ -1,23 +1,23 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +35,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-gb.md index c11a6f5d25a..d94e989353d 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-gb.md @@ -1,23 +1,22 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. -> +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. ## Requirements -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +34,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +68,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} @@ -98,9 +97,9 @@ The terms and conditions for the right of withdrawal can be found in the remaind > Finally, it does not apply to certain services (notably [domain names](https://www.ovhcloud.com/en-gb/domains/) and [Sectigo SSL certificates](https://www.ovhcloud.com/en-gb/web-hosting/options/ssl/)). When you order these products, you are therefore asked to expressly waive your right of withdrawal, in accordance with article L.221-28 of the French Consumer Code. > -If the eligibility criteria for the right of withdrawal are met, it can be applied directly from the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB): +If the eligibility criteria for the right of withdrawal are met, it can be applied directly from the [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Cancel the order`{.action}. ![Cancelling an order](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ie.md index 13e8fa31c72..78b6b22f9ce 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-ie.md @@ -1,23 +1,23 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +35,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} @@ -98,9 +98,9 @@ The terms and conditions for the right of withdrawal can be found in the remaind > Finally, it does not apply to certain services (notably [domain names](https://www.ovhcloud.com/en-ie/domains/) and [Sectigo SSL certificates](https://www.ovhcloud.com/en-ie/web-hosting/options/ssl/)). When you order these products, you are therefore asked to expressly waive your right of withdrawal, in accordance with article L.221-28 of the French Consumer Code. > -If the eligibility criteria for the right of withdrawal are met, it can be applied directly from the [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie): +If the eligibility criteria for the right of withdrawal are met, it can be applied directly from the [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Cancel the order`{.action}. ![Cancelling an order](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-sg.md index 6eb79e6ad13..fc1b738b9b5 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-sg.md @@ -1,23 +1,23 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +35,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-us.md index 2d07e1cb9fa..fc1b738b9b5 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.en-us.md @@ -1,23 +1,23 @@ --- title: Managing OVHcloud orders excerpt: Find out how to manage your OVHcloud orders -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objective -When you place an order, you can track and interact with it from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we). +When you place an order, you can track and interact with it from your [OVHcloud Control Panel](/links/manager). **This guide explains how to manage orders via the OVHcloud Control Panel.** > [!primary] > -> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you need to, please refer to your OVHcloud contracts, which are available in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we): Click on your name in the top right-hand corner, then `Manage services`{.action} in the context menu and on the `Contracts`{.action} tab. +> Depending on your place of residence and its local legislation, as well as the products concerned, some details may vary from the information provided in this guide, and some information may not apply to your situation. If you have any doubts, please refer to the OVHcloud contracts available in your [OVHcloud Control Panel](/links/manager) (click on your name in the top right-hand corner of the screen, then `My solutionss & services`{.action} . Finally, click on the `Contracts`{.action}) tab. > ## Requirements -- Access to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we) +- Access to the [OVHcloud Control Panel](/links/manager) - At least one OVHcloud product order ## Instructions @@ -35,11 +35,11 @@ The purchase order is created when you place your order. It lists the products o |3|Payment methods saved to your customer account. For more information, please refer to our guide [Managing payment methods](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Payment methods available. You will only be offered payment methods that are authorised in the account’s country of origin, or those linked to the account type you have registered.| -You can view your purchase order at any time in the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), as explained below. +You can view your purchase order at any time in the [OVHcloud Control Panel](/links/manager), as explained below. ### Access purchase orders via the OVHcloud Control Panel -To access the Order Management Panel, log in to the [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), then, in the `Dashboard`{.action} tab, click `View my orders`{.action}. +To access the Control Panel, log in to your [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}. ![Control Panel](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ You can also view the purchase order in HTML format by clicking on `...`{.action ### Track your order -After generating your purchase order, you can track your order from your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we): +After generating your purchase order, you can track your order from your [OVHcloud Control Panel](/links/manager): -- Click on your `Dashboard`{.action}, then on `View my orders`{.action} and finally on `...`{.action} next to your order. +- Log in to the [OVHcloud Control Panel](/links/manager). On the page that pops up, click `View my orders`{.action}, then click the `...`{.action} button in front of your order. - Select `Order tracking`{.action}. Order tracking can also be displayed by clicking the status of an order in the `Status` column. ![Order tracking](images/order05b.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-es.md index d94b6bbdd5b..ac2755a43af 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-es.md @@ -1,23 +1,23 @@ --- title: Gestionar los pedidos en OVHcloud excerpt: Cómo gestionar los pedidos en OVHcloud -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objetivo -Al realizar un pedido, puede realizar un seguimiento e interactuar con él desde el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +Al realizar un pedido, puede realizar un seguimiento e interactuar con él desde el [área de cliente de OVHcloud](/links/manager). **Esta guía explica cómo gestionar los pedidos desde el área de cliente de OVHcloud.** > [!primary] > -> Tenga en cuenta que, en función de su lugar de residencia y de la legislación vigente, así como del producto o servicio en cuestión, es posible que algunos apartados de esta guía sean diferentes para usted o no se apliquen a su caso particular. Si lo necesita, consulte los contratos de OVHcloud disponibles en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es): haga clic en su nombre en la esquina superior derecha y, seguidamente, en `Gestión de servicios`{.action} en el menú contextual y en la pestaña `Contratos`{.action}. +> Tenga en cuenta que, en función de su lugar de residencia y de la legislación vigente, así como del producto o servicios en cuestión, es posible que algunas secciones de esta guía sean diferentes para usted o no se apliquen a su caso particular. En caso de duda, consulte los contratos de OVHcloud disponibles en su [área de cliente de OVHcloud](/links/manager) (haga clic en su nombre en la esquina superior derecha de la pantalla y, en el menú contextual, seleccione en `Mis soluciones y servicios`{.action}. Por último, haga clic en la pestaña `Contratos`{.action}). > ## Requisitos -- Haber iniciado sesión en el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es). +- Haber iniciado sesión en el [área de cliente de OVHcloud](/links/manager). - Haber realizado al menos un pedido en OVHcloud. ## Procedimiento @@ -35,11 +35,11 @@ La orden de pedido se genera al realizar el pedido. En él se enumeran los produ |3|Formas de pago registradas en su cuenta de cliente. Para más información, consulte la guía [Gestionar mis formas de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Formas de pago disponibles. Solo se mostrarán las formas de pago autorizadas en el país de origen de la cuenta o las asociadas al tipo de cuenta registrada.| -En cualquier momento puede consultar la orden de pedido desde el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es), tal y como se explica a continuación. +En cualquier momento puede consultar la orden de pedido desde el [área de cliente de OVHcloud](/links/manager), tal y como se explica a continuación. ### Acceder a los pedidos desde el área de cliente de OVHcloud. -Para acceder al panel de gestión de pedidos, conéctese al [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es) y, en la pestaña `Panel de control`{.action}, haga clic en `Ver mis pedidos`{.action}. +Para acceder al panel de gestión de pedidos, conéctese al [área de cliente de OVHcloud](/links/manager). A continuación, haga clic en `Ver mis pedidos`{.action}. ![Área de cliente](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ Si desea ver el pedido en formato HTML, haga clic en `...`{.action} a la derecha ### Seguimiento del pedido -Una vez generada la orden de pedido, puede realizar el seguimiento de su pedido desde el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es): +Una vez generada la orden de pedido, puede realizar el seguimiento de su pedido desde el [área de cliente de OVHcloud](/links/manager): -* Haga clic en su `Panel de control`{.action}, luego en `Ver mis pedidos`{.action} y, por último, en `...`{.action} delante del pedido; +* Conéctese a su [área de cliente de OVHcloud](/links/manager). A continuación, haga clic en `Ver mis pedidos`{.action} y seleccione el botón `...`{.action} delante del pedido. * Seleccione `Seguimiento del pedido`{.action}. El seguimiento del pedido también puede mostrarse haciendo clic en el estado de un pedido en la columna `Estado`. ![Seguimiento de los pedidos](images/order05b.png){.thumbnail} @@ -98,9 +98,9 @@ Encontrará todas las modalidades de la aplicación de dicho derecho en los sigu > Por último, no se aplica a determinados servicios (especialmente los [nombres de dominio](https://www.ovhcloud.com/es-es/domains/) y los [certificados SSL Sectigo](https://www.ovhcloud.com/es-es/web-hosting/options/ssl/)). Al contratar estos productos, deberá renunciar expresamente a su derecho de desistimiento de conformidad con el artículo L.221-28 del Código de Consumo. > -Si cumple con los requisitos necesarios para ejercer el derecho de desistimiento, podrá hacerlo directamente desde el [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es): +Si cumple con los requisitos necesarios para ejercer el derecho de desistimiento, podrá hacerlo directamente desde el [área de cliente de OVHcloud](/links/manager): -* Haga clic en su `Panel de control`{.action}, luego en `Ver mis pedidos`{.action} y, por último, en `...`{.action} delante del pedido. +* Conéctese a su [área de cliente de OVHcloud](/links/manager). A continuación, haga clic en `Ver mis pedidos`{.action} y seleccione el botón `...`{.action} delante del pedido. * Seleccione `Cancelar el pedido`{.action}. ![Cancelación de un pedido](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-us.md index 5f198a93c23..29d2c632a4a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.es-us.md @@ -1,23 +1,23 @@ --- title: Gestionar los pedidos en OVHcloud excerpt: Cómo gestionar los pedidos en OVHcloud -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objetivo -Al realizar un pedido, puede realizar un seguimiento e interactuar con él desde el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +Al realizar un pedido, puede realizar un seguimiento e interactuar con él desde el [área de cliente de OVHcloud](/links/manager). **Esta guía explica cómo gestionar los pedidos desde el área de cliente de OVHcloud.** > [!primary] > -> Tenga en cuenta que, en función de su lugar de residencia y de la legislación vigente, así como del producto o servicio en cuestión, es posible que algunos apartados de esta guía sean diferentes para usted o no se apliquen a su caso particular. Si lo necesita, consulte los contratos de OVHcloud disponibles en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws): haga clic en su nombre en la esquina superior derecha y, seguidamente, en `Gestión de servicios`{.action} en el menú contextual y en la pestaña `Contratos`{.action}. +> Tenga en cuenta que, en función de su lugar de residencia y de la legislación vigente, así como del producto o servicios en cuestión, es posible que algunas secciones de esta guía sean diferentes para usted o no se apliquen a su caso particular. En caso de duda, consulte los contratos de OVHcloud disponibles en su [área de cliente de OVHcloud](/links/manager) (haga clic en su nombre en la esquina superior derecha de la pantalla y, en el menú contextual, seleccione en `Mis soluciones y servicios`{.action}. Por último, haga clic en la pestaña `Contratos`{.action}). > ## Requisitos -- Haber iniciado sesión en el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws). +- Haber iniciado sesión en el [área de cliente de OVHcloud](/links/manager). - Haber realizado al menos un pedido en OVHcloud. ## Procedimiento @@ -35,11 +35,11 @@ La orden de pedido se genera al realizar el pedido. En él se enumeran los produ |3|Formas de pago registradas en su cuenta de cliente. Para más información, consulte la guía [Gestionar mis formas de pago](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Formas de pago disponibles. Solo se mostrarán las formas de pago autorizadas en el país de origen de la cuenta o las asociadas al tipo de cuenta registrada.| -En cualquier momento puede consultar la orden de pedido desde el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws), tal y como se explica a continuación. +En cualquier momento puede consultar la orden de pedido desde el [área de cliente de OVHcloud](/links/manager), tal y como se explica a continuación. ### Acceder a los pedidos desde el área de cliente de OVHcloud. -Para acceder al panel de gestión de pedidos, conéctese al [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws) y, en la pestaña `Panel de control`{.action}, haga clic en `Ver mis pedidos`{.action}. +Para acceder al panel de gestión de pedidos, conéctese al [área de cliente de OVHcloud](/links/manager). A continuación, haga clic en `Ver mis pedidos`{.action}. ![Área de cliente](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ Si desea ver el pedido en formato HTML, haga clic en `...`{.action} a la derecha ### Seguimiento del pedido -Una vez generada la orden de pedido, puede realizar el seguimiento de su pedido desde el [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws): +Una vez generada la orden de pedido, puede realizar el seguimiento de su pedido desde el [área de cliente de OVHcloud](/links/manager): -* Haga clic en su `Panel de control`{.action}, luego en `Ver mis pedidos`{.action} y, por último, en `...`{.action} delante del pedido; +* Conéctese a su [área de cliente de OVHcloud](/links/manager). A continuación, haga clic en `Ver mis pedidos`{.action} y seleccione el botón `...`{.action} delante del pedido. * Seleccione `Seguimiento del pedido`{.action}. El seguimiento del pedido también puede mostrarse haciendo clic en el estado de un pedido en la columna `Estado`. ![Seguimiento de los pedidos](images/order05b.png){.thumbnail} @@ -82,4 +82,4 @@ Se abrirá una ventana en la que podrá realizar el seguimiento en cuatro pasos. ## Más información -Interactúe con nuestra [comunidad de usuarios](/links/community). \ No newline at end of file +Interactúe con nuestra [comunidad de usuarios](/links/community) \ No newline at end of file diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-ca.md index a9d3f729bba..a6ca81604f2 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-ca.md @@ -1,23 +1,23 @@ --- title: Gérer mes commandes OVHcloud excerpt: Découvrez comment gérer vos commandes chez OVHcloud -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objectif -Lorsque vous effectuez une commande, vous pouvez la suivre et interagir avec elle depuis votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +Lorsque vous effectuez une commande, vous pouvez la suivre et interagir avec elle depuis votre [espace client OVHcloud](/links/manager). **Découvrez comment gérer vos commandes depuis votre espace client OVHcloud.** > [!primary] > -> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas à votre situation. Si besoin, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) : cliquez sur votre nom en haut à droite puis sur `Gestion des services`{.action} dans le menu contextuel et sur l'onglet `Contrats`{.action}. +> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas selon votre situation. En cas de doute, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](/links/manager) (cliquez en haut à droite de votre écran sur votre nom puis, dans le menu contextuel, sur `Mes offres & services`{.action}. Enfin, cliquez sur l'onglet `Contrats`{.action}). > ## Prérequis -- Être connecté à [l’espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc). +- Être connecté à [l’espace client OVHcloud](/links/manager). - Avoir passé au moins une commande chez OVHcloud. ## En pratique @@ -35,11 +35,11 @@ Le bon de commande est créé au moment du passage de votre commande. Il liste l |3|Moyens de paiement enregistrés sur votre compte client. Pour plus d'informations, consultez le guide [Gérer mes moyens de paiement](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Méthodes de paiement disponibles. Seules les méthodes de paiement autorisés dans le pays d'origine du compte ou ceux liés au type de compte enregistré vous seront proposées.| -Vous pouvez à tout moment retrouver votre bon de commande dans votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc), comme expliqué ci-dessous. +Vous pouvez à tout moment retrouver votre bon de commande dans votre [espace client OVHcloud](/links/manager), comme expliqué ci-dessous. ### Accéder aux bons de commandes dans l'espace client OVHcloud -Pour accéder au panneau de gestion des commandes, connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) puis, dans l'onglet `Tableau de bord`{.action}, cliquez sur `Voir mes commandes`{.action}. +Pour accéder au panneau de gestion des commandes, connectez-vous à votre [espace client OVHcloud](/links/manager). Sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}. ![Espace client](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ Vous pouvez également afficher le bon de commande au format HTML en cliquant su ### Suivre votre commande -Après génération de votre bon de commande, vous pouvez suivre votre commande depuis votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) : +Après génération de votre bon de commande, vous pouvez suivre votre commande depuis votre [espace client OVHcloud](/links/manager) : -* Cliquez sur votre `Tableau de bord`{.action}, puis sur `Voir mes commandes`{.action} et enfin sur `...`{.action} devant votre commande. +* Connectez-vous à votre [espace client OVHcloud](/links/manager). Sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}, puis sur le bouton `...`{.action} devant votre commande. * Sélectionnez `Suivi de commande`{.action}. Le suivi de commande peut également être affiché en cliquant sur l'état d'une commande dans la colonne `État`. ![Suivi de commande](images/order05b.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-fr.md index ca49b1517ed..9035c2d7426 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.fr-fr.md @@ -1,23 +1,23 @@ --- title: Gérer mes commandes OVHcloud excerpt: Découvrez comment gérer vos commandes chez OVHcloud -updated: 2022-05-06 +updated: 2025-03-04 --- ## Objectif -Lorsque vous effectuez une commande, vous pouvez la suivre et interagir avec elle depuis votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr). +Lorsque vous effectuez une commande, vous pouvez la suivre et interagir avec elle depuis votre [espace client OVHcloud](/links/manager). **Découvrez comment gérer vos commandes depuis votre espace client OVHcloud.** > [!primary] > -> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas à votre situation. Si besoin, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) : cliquez sur votre nom en haut à droite puis sur `Gestion des services`{.action} dans le menu contextuel et sur l'onglet `Contrats`{.action}. +> En fonction de votre lieu de résidence et de sa législation en vigueur, ainsi que du ou des produits concernés, il est possible que certaines parties de ce guide varient et/ou ne s’appliquent pas selon votre situation. En cas de doute, référez-vous à vos contrats OVHcloud disponibles dans votre [espace client OVHcloud](/links/manager) (cliquez en haut à droite de votre écran sur votre nom puis, dans le menu contextuel, sur `Mes offres & services`{.action}. Enfin, cliquez sur l'onglet `Contrats`{.action}). > ## Prérequis -- Être connecté à [l’espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr). +- Être connecté à [l’espace client OVHcloud](/links/manager). - Avoir passé au moins une commande chez OVHcloud. ## En pratique @@ -35,11 +35,11 @@ Le bon de commande est créé au moment du passage de votre commande. Il liste l |3|Moyens de paiement enregistrés sur votre compte client. Pour plus d'informations, consultez le guide [Gérer mes moyens de paiement](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Méthodes de paiement disponibles. Seules les méthodes de paiement autorisés dans le pays d'origine du compte ou ceux liés au type de compte enregistré vous seront proposées.| -Vous pouvez à tout moment retrouver votre bon de commande dans votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr), comme expliqué ci-dessous. +Vous pouvez à tout moment retrouver votre bon de commande dans votre [espace client OVHcloud](/links/manager), comme expliqué ci-dessous. ### Accéder aux bons de commandes dans l'espace client OVHcloud -Pour accéder au panneau de gestion des commandes, connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) puis, dans l'onglet `Tableau de bord`{.action}, cliquez sur `Voir mes commandes`{.action}. +Pour accéder au panneau de gestion des commandes, connectez-vous à votre [espace client OVHcloud](/links/manager). Sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}. ![Espace client](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ Vous pouvez également afficher le bon de commande au format HTML en cliquant su ### Suivre votre commande -Après génération de votre bon de commande, vous pouvez suivre votre commande depuis votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) : +Après génération de votre bon de commande, vous pouvez suivre votre commande depuis votre [espace client OVHcloud](/links/manager) : -* Cliquez sur votre `Tableau de bord`{.action}, puis sur `Voir mes commandes`{.action} et enfin sur `...`{.action} devant votre commande. +* Connectez-vous à votre [espace client OVHcloud](/links/manager). Sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}, puis sur le bouton `...`{.action} devant votre commande. * Sélectionnez `Suivi de commande`{.action}. Le suivi de commande peut également être affiché en cliquant sur l'état d'une commande dans la colonne `État`. ![Suivi de commande](images/order05b.png){.thumbnail} @@ -98,9 +98,9 @@ Vous trouverez toutes les modalités d'application du droit de rétractation dan > Enfin, il ne s'applique pas à certains services (notamment les [noms de domaines](https://www.ovhcloud.com/fr/domains/) et les [certificats SSL Sectigo](https://www.ovhcloud.com/fr/web-hosting/options/ssl/)). Lors de la commande de ces produits, il vous est de ce fait demandé de renoncer expressément à votre droit de rétractation, conformément à l'article L.221-28 du code de la consommation. > -Si les critères d'éligibilité au droit de rétractation sont remplis, il peut être mis en application directement depuis [l'espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) : +Si les critères d'éligibilité au droit de rétractation sont remplis, il peut être mis en application directement depuis [l'espace client OVHcloud](/links/manager) : -* Cliquez sur votre `Tableau de bord`{.action}, puis sur `Voir mes commandes`{.action} et enfin sur `...`{.action} devant votre commande. +* Connectez-vous à votre [espace client OVHcloud](/links/manager). Sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}, puis sur le bouton `...`{.action} devant votre commande. * Sélectionnez `Annuler la commande`{.action}. ![Annulation d'une commande](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.it-it.md index 720a744b8d5..042f2fe24eb 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.it-it.md @@ -1,23 +1,23 @@ --- title: Gestire gli ordini OVHcloud excerpt: Come monitorare i tuoi ordini dallo Spazio Cliente OVHcloud -updated: 2022-05-06 +updated: 2025-03-04 --- ## Obiettivo -Lo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) permette di eseguire un ordine e interagire con esso. +Lo [Spazio Cliente OVHcloud](/links/manager) permette di eseguire un ordine e interagire con esso. **Questa guida ti mostra come gestire gli ordini dallo Spazio Cliente OVHcloud.** > [!primary] > -> Ti ricordiamo che in base al luogo di residenza, alla normativa vigente e ai servizi attivati, è possibile che alcune sezioni di questa guida varino o non siano applicabili alla tua situazione. In caso di necessità, consulta i contratti OVHcloud disponibili nello [Spazio Cliente](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it): clicca sul tuo nome in alto a destra e poi su `Gestione dei servizi`{.action} nel menu contestuale e sulla scheda `Contratti`{.action}. +> In base al tuo luogo di residenza e alla legislazione in vigore, e al prodotto o ai prodotti in questione, è possibile che alcune sezioni di questa guida possano variare e/o non essere applicate in base alla tua situazione. In caso di dubbi, consulta i contratti OVHcloud disponibili nello [Spazio Cliente OVHcloud](/links/manager) (clicca in alto a destra sullo schermo, sul tuo nome e poi su `Le mie offerte e servizi`{.action}. Infine clicca sulla scheda `Contratti`{.action}). > ## Prerequisiti -- Avere accesso allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) +- Avere accesso allo [Spazio Cliente OVHcloud](/links/manager) - Aver effettuato almeno un ordine in OVHcloud ## Procedura @@ -35,11 +35,11 @@ Il buono d'ordine viene creato al momento dell'ordine. Elenca i prodotti ordinat |3|Metodi di pagamento registrati sul tuo account cliente. Per maggiori informazioni, consulta la guida [Gestire i metodi di pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Metodi di pagamento disponibili. Verrai proposto solo per i metodi di pagamento autorizzati nel paese di origine dell'account o quelli associati al tipo di account registrato.| -È possibile recuperare il buono d'ordine in qualsiasi momento direttamente dallo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it), come spiegato di seguito. +È possibile recuperare il buono d'ordine in qualsiasi momento direttamente dallo [Spazio Cliente OVHcloud](/links/manager), come spiegato di seguito. ### Visualizza i tuoi ordini nello Spazio Cliente OVHcloud -Accedi allo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) e, nella scheda `Dashboard`{.action}, clicca su `Visualizza i tuoi ordini`{.action}. +Accedi allo [Spazio Cliente OVHcloud](/links/manager). Nella nuova pagina, clicca su `Visualizza i tuoi ordini`{.action}. ![Spazio Cliente](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ Per visualizzare il buono d’ordine in formato HTML, clicca sui tre puntini `.. ### Monitora il tuo ordine -Una volta generato il buono d'ordine, è possibile eseguire l'ordine direttamente dallo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it): +Una volta generato il buono d'ordine, è possibile eseguire l'ordine direttamente dallo [Spazio Cliente OVHcloud](/links/manager): -* Clicca sulla tua `dashboard`{.action}, poi su `Visualizza i tuoi ordini`{.action} e infine su `...`{.action} davanti al tuo ordine. +* Accedi allo [Spazio Cliente OVHcloud](/links/manager). Nella nuova pagina, clicca su `Visualizza i tuoi ordini`{.action} e poi sul pulsante `...`{.action} davanti al tuo ordine. * Seleziona `Stato dell'ordini`{.action}. Il controllo dell'ordine può essere visualizzato anche cliccando sullo stato dell'ordine nella colonna `Stato`. ![Gestione degli ordini](images/order05b.png){.thumbnail} @@ -98,9 +98,9 @@ Troverai tutte le modalità di applicazione del diritto di recesso nel prosieguo > Non si applica a determinati servizi (in particolare i [domini](https://www.ovhcloud.com/it/domains/) e i [certificati SSL Sectigo](https://www.ovhcloud.com/it/web-hosting/options/ssl/)). Al momento dell'ordine di questi prodotti, ti è quindi chiesto di rinunciare espressamente al tuo diritto di recesso, conformemente all'articolo L.221-28 del Codice del Consumo francese. > -Se i criteri di idoneità al diritto di recesso sono soddisfatti, il diritto di recesso può essere esercitato direttamente dallo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it): +Se i criteri di idoneità al diritto di recesso sono soddisfatti, il diritto di recesso può essere esercitato direttamente dallo [Spazio Cliente OVHcloud](/links/manager): -* Clicca sulla tua `Dashboard`{.action}, poi su `Visualizza i tuoi ordini`{.action} e infine su `...`{.action} davanti al tuo ordine. +* Accedi allo [Spazio Cliente OVHcloud](/links/manager). Nella nuova pagina, clicca su `Visualizza i tuoi ordini`{.action} e poi sul pulsante `...`{.action} davanti al tuo ordine. * Seleziona `Annulla l’ordine`{.action}. ![Annullamento di un ordine](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pl-pl.md index d9b04dc45a6..2fc0e790595 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pl-pl.md @@ -1,23 +1,23 @@ --- title: Zarządzanie zamówieniami w OVHcloud excerpt: Dowiedz się, jak zarządzać zamówieniami na usługi w OVHcloud -updated: 2022-05-06 +updated: 2025-03-04 --- ## Wprowadzenie -Składając zamówienie możesz śledzić zamówienie i zarządzać nim w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). +Składając zamówienie możesz śledzić zamówienie i zarządzać nim w [Panelu klienta OVHcloud](/links/manager). **Dowiedz się, jak zarządzać zamówieniami w Panelu klienta OVHcloud.** > [!primary] > -> Możliwe jest, że niektóre szczegóły mogą różnić się od informacji podanych w niniejszym przewodniku i/lub nie mają zastosowania do Twojej sytuacji, w zależności od tego, gdzie znajduje się siedziba Twojej firmy, pod jakie podlega ustawodawstwo, a także w zależności od wybranych usług. W razie potrzeby sprawdź zapisy w umowach OVHcloud dostępnych w [Panelu klienta](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl)\: kliknij Twoją nazwę w prawym górnym rogu, a następnie `Zarządzanie usługami`{.action} w menu kontekstowym i w zakładce `Umowy`{.action}. +> Możliwe jest, że niektóre części niniejszego przewodnika nie mają zastosowania w zależności od Twojej sytuacji, w zależności od tego, gdzie znajduje się siedziba Twojej firmy i pod jakie podlega ustawodawstwo. W razie wątpliwości sprawdź zapisy w umowach OVHcloud dostępnych w [Panelu klienta OVHcloud](/links/manager) (kliknij Twoją nazwę w prawym górnym rogu ekranu, a następnie w menu kontekstowym kliknij pozycję `Moje rozwiązania i usługi`{.action}. Następnie kliknij zakładkę `Regulaminy`{.action}). > ## Wymagania początkowe -- Dostęp do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl). +- Dostęp do [Panelu klienta OVHcloud](/links/manager). - Złożenie co najmniej jednego zamówienia w OVHcloud. ## W praktyce @@ -35,11 +35,11 @@ Zamówienie zostało utworzone w momencie składania zamówienia. Zawiera listę |3|Sposoby płatności zapisane na Twoim koncie klienta Aby uzyskać więcej informacji, zapoznaj się z przewodnikiem [Zarządzanie sposobami płatności](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Dostępne metody płatności Zaproponowane są wyłącznie metody płatności akceptowane w kraju, w którym znajduje się konto, lub metody związane z typem zarejestrowanego konta.| -Możesz w każdym momencie odnaleźć Twoje zamówienie w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), jak wyjaśniono poniżej. +Możesz w każdym momencie odnaleźć Twoje zamówienie w [Panelu klienta OVHcloud](/links/manager), jak wyjaśniono poniżej. ### Dostęp do zamówień w Panelu klienta OVHcloud -Aby uzyskać dostęp do panelu zarządzania zamówieniami, zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), a następnie w zakładce `Dashboard`{.action} kliknij `Wyswietl moje zamówienia`{.action}. +Aby uzyskać dostęp do panelu zarządzania zamówieniami, zaloguj się do [Panelu klienta OVHcloud](/links/manager). Na stronie, która się wyświetli kliknij `Wyświetl moje zamówienia`{.action}. ![Panel klienta](images/huborders.png){.thumbnail} @@ -69,9 +69,9 @@ Możesz również wyświetlić zamówienie w formacie HTML, klikając `...`{.act ### Sprawdzanie statusu zamówienia -Po wygenerowaniu formularza zamówienia możesz śledzić zamówienie w [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl): +Po wygenerowaniu formularza zamówienia możesz śledzić zamówienie w [Panelu klienta OVHcloud](/links/manager): -* Kliknij Twój `Dashboard`{.action}, następnie `Wyświetl moje zamówienia`{.action}, a na koniec wybierz `...`{.action} przed Twoim zamówieniem. +* Zaloguj się do [Panelu klienta OVHcloud](/links/manager). Na stronie, która się wyświetli kliknij `Wyświetl moje zamówienia`{.action}, następnie przycisk `...`{.action} przed Twoim zamówieniem. * Wybierz `Informacje o zamówieniu`{.action}. Informacje o zamówieniu można również wyświetlić, klikając status zamówienia w kolumnie `Status`. ![Informacje o zamówieniu](images/order05b.png){.thumbnail} @@ -98,9 +98,9 @@ Opcję skorzystania z prawa do odstąpienia od umowy znajdziesz w dalszym ciągu > Nie dotyczy on również niektórych usług (w szczególności [domen](https://www.ovhcloud.com/pl/domains/) i [certyfikatów SSL Sectigo](https://www.ovhcloud.com/pl/web-hosting/options/ssl/)). W momencie składania zamówienia na te produkty zostaniesz poproszony o wyraźne zrzeczenie się prawa do odstąpienia od umowy zgodnie z artykułem L.221-28 Kodeksu konsumenckiego. > -Jeśli kryteria kwalifikujące do prawa odstąpienia od umowy są spełnione, możesz skorzystać z prawa odstąpienia od umowy bezpośrednio w [Panelu klienta](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl): +Jeśli kryteria kwalifikujące do prawa odstąpienia od umowy są spełnione, możesz skorzystać z prawa odstąpienia od umowy bezpośrednio w [Panelu klienta OVHcloud](/links/manager): -* Kliknij Twój `Dashboard`{.action}, następnie `Wyświetl moje zamówienia`{.action}, a na koniec wybierz `...`{.action} przed Twoim zamówieniem. +* Zaloguj się do [Panelu klienta OVHcloud](/links/manager). Na stronie, która się wyświetli kliknij `Wyświetl moje zamówienia`{.action}, następnie przycisk `...`{.action} przed Twoim zamówieniem. * Wybierz opcję `Anuluj zamówienie`{.action}. ![Anulowanie zamówienia](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pt-pt.md index 84e5e493067..8420a0be4d2 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/guide.pt-pt.md @@ -1,18 +1,18 @@ --- title: Gerir as encomendas da OVHcloud excerpt: Saiba como gerir as suas encomendas da OVHcloud -updated: 2024-11-08 +updated: 2025-03-04 --- ## Objetivo -Quando efetuar uma encomenda, pode segui-la e interagir com ela a partir da [Área de Cliente OVHcloud](/links/manager. +Quando efetuar uma encomenda, pode segui-la e interagir com ela a partir da [Área de Cliente OVHcloud](/links/manager). **Saiba como gerir as suas encomendas a partir da Área de Cliente OVHcloud.** > [!primary] > -> Dependendo do seu local de residência e da legislação em vigor, assim como dos produtos afetados, é possível que algumas secções deste manual variem e/ou não sejam aplicáveis à sua situação. Caso seja necessário, consulte os contratos da OVHcloud disponíveis na sua [Área de Cliente OVHcloud](/links/manager: clique no seu nome no canto superior direito e, a seguir, em `Gestão dos serviços`{.action} no menu contextual e no separador `Contratos`{.action}. +> Dependendo do seu local de residência e da legislação em vigor, assim como dos produtos afetados, é possível que algumas secções deste manual variem e/ou não sejam aplicáveis à sua situação. Em caso de dúvida, consulte os seus contratos OVHcloud disponíveis na sua [Área de Cliente OVHcloud](/links/manager) (clique no canto superior direito do ecrã sobre o seu nome e, no menu contextual, em `As minhas ofertas e serviços`{.action}. Por fim, clique no separador `Contratos`{.action}). > ## Requisitos @@ -31,15 +31,15 @@ A nota de encomenda é criada quando efetua a encomenda. Indica os produtos enco |Número|Descrição| |---|---| |1|Número, data de criação e data de expiração da nota de encomenda. Se o prazo expirou, deverá efetuar novamente a encomenda.| -|2|As suas informações de faturação. Deve estar identificado para apresentar e pagar a sua nota de encomenda.| +|2|As suas informações de faturação. Deve estar identificado para apresentar e pagar à sua nota de encomenda.| |3|Métodos de pagamento registados na sua conta de cliente. Para mais informações, consulte o guia [Gerir os meus métodos de pagamento](/pages/account_and_service_management/managing_billing_payments_and_services/manage-payment-methods).| |4|Métodos de pagamento disponíveis. Apenas serão sugeridos os métodos de pagamento autorizados no país de origem da conta ou os relacionados com o tipo de conta registada.| -Pode consultar a sua nota de encomenda a qualquer momento a partir da [Área de Cliente OVHcloud](/links/manager) conforme explicado abaixo. +Pode consultar à sua nota de encomenda a qualquer momento a partir da [Área de Cliente OVHcloud](/links/manager) conforme explicado abaixo. ### Aceder às notas de encomenda na Área de Cliente OVHcloud -Para aceder ao painel de gestão dos comandos, aceda à sua [Área de Cliente OVHcloud](/links/manager) e, no separador `Painel de controlo`{.action}, clique em `Ver as minhas encomendas`{.action}. +Para aceder ao painel de gestão das encomendas, aceda à sua [Área de Cliente OVHcloud](/links/manager). Na página que se abrir, clique em `Ver as minhas encomendas`{.action}. ![Área de Cliente](images/huborders.png){.thumbnail} @@ -67,11 +67,11 @@ Poderá igualmente visualizar a nota de encomenda em formato HTML, clicando em ` ![Resumo das encomendas](images/order04.png){.thumbnail} -### Seguir a sua encomenda +### Seguir à sua encomenda -Depois de gerar a sua nota de encomenda, pode seguir a sua encomenda a partir da [Área de Cliente OVHcloud](/links/manager): +Depois de gerar à sua nota de encomenda, pode seguir à sua encomenda a partir da [Área de Cliente OVHcloud](/links/manager): -* Clique no seu `Painel de controlo`{.action}, depois em `Ver as minhas encomendas`{.action} e, por fim, em `...`{.action} antes da sua encomenda. +* Aceda à [Área de Cliente OVHcloud](/links/manager). Na página que se abrir, clique em `Ver as minhas encomendas`{.action} e, em seguida, clique no botão `...`{.action} junto da sua encomenda. * Selecione `Seguir encomenda`{.action}. O acompanhamento da encomenda pode igualmente ser apresentado clicando no estado de uma encomenda na coluna `Estado`. ![Acompanhamento de encomendas](images/order05b.png){.thumbnail} @@ -89,7 +89,7 @@ O artigo 12.4 das [Condições Gerais de Serviço](https://www.ovhcloud.com/pt/t > O direito de arrependimento só diz respeito aos particulares e só se aplica às novas encomendas. Assim, não pode invocá-lo: > > - renovações; -> - se a sua conta de cliente OVHcloud é de [outro tipo que não Particer](/pages/account_and_service_management/account_information/all_about_username#modificar-o-tipo-de-conta). +> - se à sua conta de cliente OVHcloud é de [outro tipo que não Particer](/pages/account_and_service_management/account_information/all_about_username#modificar-o-tipo-de-conta). > > Além disso, o direito de arrependimento não se aplica às encomendas não pagas, uma vez que estas são automaticamente anuladas quando a nota de encomenda expira. > @@ -98,7 +98,7 @@ O artigo 12.4 das [Condições Gerais de Serviço](https://www.ovhcloud.com/pt/t Se os critérios de elegibilidade para o direito de arrependimento estiverem preenchidos, pode ser implementado diretamente a partir da [Área de Cliente OVHcloud](/links/manager): -* Clique no seu `Painel de controlo`{.action}, depois em `Ver as minhas encomendas`{.action} e, por fim, em `...`{.action} antes da sua encomenda. +* Aceda à [Área de Cliente OVHcloud](/links/manager). Na página que se abrir, clique em `Ver as minhas encomendas`{.action} e, em seguida, clique no botão `...`{.action} junto da sua encomenda. * Selecione `Anular a encomenda`{.action}. ![Anular uma encomenda](images/cancelorder1.png){.thumbnail} diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/images/huborders.png b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/images/huborders.png index 86a8c31f342..c16db45edbb 100644 Binary files a/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/images/huborders.png and b/pages/account_and_service_management/managing_billing_payments_and_services/managing_ovh_orders/images/huborders.png differ diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-ca.md index 0611417fe65..9710bd9b124 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-ca.md @@ -14,7 +14,7 @@ Le but de cet outil est de simplifier les démarches en ligne en limitant les en ## Prérequis - Avoir créé son compte sur [Chorus Pro](https://chorus-pro.gouv.fr/cpp/utilisateur?execution=e1s1&lang=fr_FR){.external}. -- Être une administration publique et l'avoir déclaré comme tel dans l'[espace client OVH](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc){.external}. +- Être une administration publique et l'avoir déclaré comme tel dans l'[espace client OVHcloud](/links/manager). ## En pratique @@ -32,7 +32,7 @@ Les étapes suivantes seront : 1. La réception d'un e-mail : au moment de la sélection du paiement par mandat administratif, vous recevrez un e-mail avec les informations nécessaires. 2. Le [document](https://www.ovh.com/fr/documents/paiement_administration_publique_pour_ovh.pdf){.external} devra être complété et nous être retourné signé. -3. Une fois la validation effectuée côté OVH, votre facture sera générée. +3. Une fois la validation effectuée côté OVHcloud, votre facture sera générée. #### Renouvellement automatique @@ -40,13 +40,13 @@ Vous n'avez aucune action particulière à effectuer dans le cadre d'un renouvel ### Valider les factures sur Chorus Pro -Il n'est plus nécessaire d'effectuer le paiement par mandat administratif. OVH se charge d'envoyer la facture directement sur l'interface Chorus Pro sous quelques jours. +Il n'est plus nécessaire d'effectuer le paiement par mandat administratif. OVHcloud se charge d'envoyer la facture directement sur l'interface Chorus Pro sous quelques jours. À votre niveau, il sera ensuite nécessaire de valider la mise en paiement de cette facture sur la plateforme. Suite à votre validation, le Trésor public devra effectuer le paiement. ### Cas des conventions tripartites -Pour mettre en place une convention tripartite avec OVH, nous vous invitons à contacter notre [service commercial](https://www.ovh.com/fr/support/nous-contacter/){.external}. +Pour mettre en place une convention tripartite avec OVHcloud, nous vous invitons à contacter notre [service commercial](https://www.ovh.com/fr/support/nous-contacter/){.external}. ## Aller plus loin diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-fr.md index f55301ecedd..9710bd9b124 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/mandat_administratif/guide.fr-fr.md @@ -14,7 +14,7 @@ Le but de cet outil est de simplifier les démarches en ligne en limitant les en ## Prérequis - Avoir créé son compte sur [Chorus Pro](https://chorus-pro.gouv.fr/cpp/utilisateur?execution=e1s1&lang=fr_FR){.external}. -- Être une administration publique et l'avoir déclaré comme tel dans l'[espace client OVH](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr){.external}. +- Être une administration publique et l'avoir déclaré comme tel dans l'[espace client OVHcloud](/links/manager). ## En pratique @@ -32,7 +32,7 @@ Les étapes suivantes seront : 1. La réception d'un e-mail : au moment de la sélection du paiement par mandat administratif, vous recevrez un e-mail avec les informations nécessaires. 2. Le [document](https://www.ovh.com/fr/documents/paiement_administration_publique_pour_ovh.pdf){.external} devra être complété et nous être retourné signé. -3. Une fois la validation effectuée côté OVH, votre facture sera générée. +3. Une fois la validation effectuée côté OVHcloud, votre facture sera générée. #### Renouvellement automatique @@ -40,13 +40,13 @@ Vous n'avez aucune action particulière à effectuer dans le cadre d'un renouvel ### Valider les factures sur Chorus Pro -Il n'est plus nécessaire d'effectuer le paiement par mandat administratif. OVH se charge d'envoyer la facture directement sur l'interface Chorus Pro sous quelques jours. +Il n'est plus nécessaire d'effectuer le paiement par mandat administratif. OVHcloud se charge d'envoyer la facture directement sur l'interface Chorus Pro sous quelques jours. À votre niveau, il sera ensuite nécessaire de valider la mise en paiement de cette facture sur la plateforme. Suite à votre validation, le Trésor public devra effectuer le paiement. ### Cas des conventions tripartites -Pour mettre en place une convention tripartite avec OVH, nous vous invitons à contacter notre [service commercial](https://www.ovh.com/fr/support/nous-contacter/){.external}. +Pour mettre en place une convention tripartite avec OVHcloud, nous vous invitons à contacter notre [service commercial](https://www.ovh.com/fr/support/nous-contacter/){.external}. ## Aller plus loin diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/order-project-api/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/order-project-api/guide.pt-pt.md index 82bc53b0b74..06bb138b63f 100755 --- a/pages/account_and_service_management/managing_billing_payments_and_services/order-project-api/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/order-project-api/guide.pt-pt.md @@ -33,7 +33,7 @@ Utilize esta chamada para criar o carrinho: > @api {v1} /order POST /order/cart > -Queira escolher a sua filial da API OVHcloud. Na resposta, tome nota do número do carrinho ("cartId"); será necessário identificar este carrinho. +Queira escolher à sua filial da API OVHcloud. Na resposta, tome nota do número do carrinho ("cartId"); será necessário identificar este carrinho. De seguida, deverá adicionar um projeto Public Cloud como um artigo. Utilize esta chamada com o seu "cartId" para verificar a disponibilidade do serviço: @@ -115,7 +115,7 @@ Pode verificar o conteúdo do seu carrinho através do "CartId": > @api {v1} /order GET /order/cart/{cartId}/checkout > -A seguinte chamada permite-lhe criar um link para a sua encomenda. A casa correspondente deve ser assinalada em primeiro lugar, a fim de renunciar ao direito de retratação. +A seguinte chamada permite-lhe criar um link para à sua encomenda. A casa correspondente deve ser assinalada em primeiro lugar, a fim de renunciar ao direito de retratação. > [!api] > diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.de-de.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.de-de.md index cadb08ce115..650a7a6aa4c 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.de-de.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.de-de.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: Purchase Order Nummer verstehen und im Rahmen der OVHcloud Abrechnung anwenden -updated: 2022-07-22 +updated: 2025-03-04 --- ## Ziel @@ -49,9 +49,9 @@ Für OVHcloud muss das Dokument daher mindestens folgende Angaben enthalten: ### Wie Sie eine Purchase Order Nummer (PO) in Ihrem OVHcloud Kundencenter eingeben -Loggen Sie sich in Ihr [OVHcloud Kundencenter](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.de/&ovhSubsidiary=de) ein und klicken Sie dann im Tab `Dashboard`{.action} auf `Meine Bestellungen anzeigen`{.action}. +Loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein und klicken Sie dann direkt auf der angezeigten Seite auf `Meine Bestellungen anzeigen`{.action}. -![Kundencenter](images/internalreference00.png){.thumbnail} +![Kundencenter](images/huborders.png){.thumbnail} Klicken Sie auf den Tab `Meine internen Referenzen`{.action} und anschließend auf den Button `+ Interne Referenz hinzufügen`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-asia.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-asia.md index ef49a0c5b48..65d9a95fc06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-asia.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-asia.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/asia/&ovhSubsidiary=asia), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-au.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-au.md index bd6e13ee15e..65d9a95fc06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-au.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-au.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com.au/&ovhSubsidiary=au), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ca.md index 01ac759bed4..65d9a95fc06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ca.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/en/&ovhSubsidiary=ca), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-gb.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-gb.md index 533238308bc..94343642ae8 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-gb.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-gb.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.co.uk/&ovhSubsidiary=GB), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ie.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ie.md index c0568272286..65d9a95fc06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ie.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-ie.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.ie/&ovhSubsidiary=ie), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-sg.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-sg.md index bdea6278519..65d9a95fc06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-sg.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-sg.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/sg/&ovhSubsidiary=sg), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-us.md index 1940d615ee4..65d9a95fc06 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.en-us.md @@ -1,7 +1,7 @@ --- title: 'Purchase Order (PO)' excerpt: 'Understanding the notion of a Purchase Order number, and applying it when paying OVHcloud bills' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objective @@ -48,9 +48,9 @@ For OVHcloud, the document must contain at least the following information: ### How to enter a Purchase Order (PO) reference in your OVHcloud Control Panel -Log in to your [OVHcloud Control Panel](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=we), then in the `Dashboard`{.action} tab, click `View my orders`{.action}. +Log in to your [OVHcloud Control Panel](/links/manager), then, directly on the page that pops up, click `View my orders`{.action}. -![Control Panel](images/internalreference00.png){.thumbnail} +![Control Panel](images/huborders.png){.thumbnail} Click the `My Internal References`{.action} tab and then click the `+ Add an internal reference`{.action} button. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-es.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-es.md index acc40750319..2d4d6b6cbed 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-es.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-es.md @@ -1,7 +1,7 @@ --- title: 'Concepto de número de pedido o Purchase Order (PO)' excerpt: 'Entender el concepto de número de pedido o orden de purchase y aplicarlo en el marco del pago de las facturas de OVHcloud' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objetivo @@ -49,9 +49,9 @@ Por lo tanto, para OVHcloud, el documento debe contener al menos la siguiente in ### Cómo introducir un número de Purchase Order (PO) en el área de cliente de OVHcloud -Conéctese a su [área de cliente de OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.es/&ovhSubsidiary=es) y, en la pestaña `Panel de control`{.action}, haga clic en `Ver mis pedidos`{.action}. +Conéctese a su [área de cliente de OVHcloud](/links/manager) y, en la nueva página, haga clic en `Ver mis pedidos`{.action}. -![Área de cliente](images/internalreference00.png){.thumbnail} +![Área de cliente](images/huborders.png){.thumbnail} Haga clic en la pestaña `Mis referencias internas`{.action} y, seguidamente, en el botón `+ Añadir una referencia interna`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-us.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-us.md index a9ad0a43875..2d4d6b6cbed 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-us.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.es-us.md @@ -1,7 +1,7 @@ --- title: 'Concepto de número de pedido o Purchase Order (PO)' excerpt: 'Entender el concepto de número de pedido o orden de purchase y aplicarlo en el marco del pago de las facturas de OVHcloud' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objetivo @@ -49,9 +49,9 @@ Por lo tanto, para OVHcloud, el documento debe contener al menos la siguiente in ### Cómo introducir un número de Purchase Order (PO) en el área de cliente de OVHcloud -Conéctese a su [área de cliente de OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/world/&ovhSubsidiary=ws) y, en la pestaña `Panel de control`{.action}, haga clic en `Ver mis pedidos`{.action}. +Conéctese a su [área de cliente de OVHcloud](/links/manager) y, en la nueva página, haga clic en `Ver mis pedidos`{.action}. -![Área de cliente](images/internalreference00.png){.thumbnail} +![Área de cliente](images/huborders.png){.thumbnail} Haga clic en la pestaña `Mis referencias internas`{.action} y, seguidamente, en el botón `+ Añadir una referencia interna`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-ca.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-ca.md index 15774e9ee7d..c2d697fe826 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-ca.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-ca.md @@ -1,7 +1,7 @@ --- title: 'Notion de Numéro de commande ou Purchase Order (PO)' excerpt: 'Comprendre la notion de numéro de commande ou purchase order et l’appliquer dans le cadre du réglement des factures OVHcloud' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objectif @@ -49,9 +49,9 @@ Pour OVHcloud, le document doit donc contenir a minima les informations suivante ### Comment renseigner un Numéro de Purchase Order (PO) dans votre espace client OVHcloud -Connectez-vous à votre [espace client OVHcloud](https://ca.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/ca/fr/&ovhSubsidiary=qc) puis, dans l'onglet `Tableau de bord`{.action}, cliquez sur `Voir mes commandes`{.action}. +Connectez-vous à votre [espace client OVHcloud](/links/manager) puis, directement sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}. -![Espace client](images/internalreference00.png){.thumbnail} +![Espace client](images/huborders.png){.thumbnail} Cliquez sur l'onglet `Mes références internes`{.action} puis sur le bouton `+ Ajouter une référence interne`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-fr.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-fr.md index 077ccfbb7f7..d821f889d46 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-fr.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.fr-fr.md @@ -1,7 +1,7 @@ --- title: 'Notion de Numéro de commande ou Purchase Order (PO)' excerpt: "Comprendre la notion de numéro de commande ou purchase order et l’appliquer dans le cadre du réglement des factures OVHcloud" -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objectif @@ -49,9 +49,9 @@ Pour OVHcloud, le document doit donc contenir a minima les informations suivante ### Comment renseigner un Numéro de Purchase Order (PO) dans votre espace client OVHcloud -Connectez-vous à votre [espace client OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) puis, dans l'onglet `Tableau de bord`{.action}, cliquez sur `Voir mes commandes`{.action}. +Connectez-vous à votre [espace client OVHcloud](/links/manager) puis, directement sur la page qui s'affiche, cliquez sur `Voir mes commandes`{.action}. -![Espace client](images/internalreference00.png){.thumbnail} +![Espace client](images/huborders.png){.thumbnail} Cliquez sur l'onglet `Mes références internes`{.action} puis sur le bouton `+ Ajouter une référence interne`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.it-it.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.it-it.md index e058ccc6402..fa2437df08f 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.it-it.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.it-it.md @@ -1,7 +1,7 @@ --- title: "Nozione di numero d'ordine o Purchase Order (PO)" excerpt: Comprendere il concetto di numero d'ordine o purchase order e applicarlo nel contesto del saldo delle fatture OVHcloud -updated: 2022-07-22 +updated: 2025-03-04 --- ## Obiettivo @@ -49,9 +49,9 @@ Per OVHcloud il documento deve quindi contenere almeno le seguenti informazioni: ### Come inserire un numero di Purchase Order (PO) nello Spazio Cliente OVHcloud -Accedi al tuo [Spazio Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.it/&ovhSubsidiary=it) e, nella scheda `Dashboard`{.action}, clicca su `Visualizza i tuoi ordini`{.action}. +Accedi allo [Spazio Cliente OVHcloud](/links/manager) e, direttamente dalla pagina che appare, clicca su `Visualizza i tuoi ordini`{.action}. -![Spazio Cliente](images/internalreference00.png){.thumbnail} +![Spazio Cliente](images/huborders.png){.thumbnail} Clicca sulla scheda `Le tue referenze interne`{.action} e poi sul pulsante `+ Aggiungi un referenza interna`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pl-pl.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pl-pl.md index 172417ac953..e6b62289d3a 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pl-pl.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pl-pl.md @@ -1,7 +1,7 @@ --- title: 'Pojęcie numeru zamówienia lub Purchase Order (PO)' excerpt: 'Zrozumienie i zastosowanie pojęcia numeru zamówienia lub zamówienia w ramach regulowania należności za faktury OVHcloud' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Wprowadzenie @@ -49,9 +49,9 @@ W przypadku OVHcloud dokument musi zawierać co najmniej następujące informacj ### Jak wpisać numer Purchase Order (PO) w Panelu klienta OVHcloud -Zaloguj się do [Panelu klienta OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.pl/&ovhSubsidiary=pl), a następnie w zakładce `Dashboard`{.action} kliknij `Wyświetl moje zamówienia`{.action}. +Zaloguj się do [Panelu klienta OVHcloud](/links/manager), a następnie na wyświetlonej stronie kliknij `Wyświetl moje zamówienia`{.action}. -![Panel klienta](images/internalreference00.png){.thumbnail} +![Panel klienta](images/huborders.png){.thumbnail} Kliknij kartę `Moje oznaczenia wewnętrzne`{.action}, a następnie przycisk `+ Dodaj wewnętrzne oznaczenia referencyjne`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pt-pt.md b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pt-pt.md index bb17bc87dee..33ce5c393e4 100644 --- a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pt-pt.md +++ b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/guide.pt-pt.md @@ -1,7 +1,7 @@ --- title: 'Conceito de Número de Comando ou Purchase Order (PO)' excerpt: 'Compreender a noção de número de encomenda ou purchase order e aplicá-la no âmbito do pagamento das faturas OVHcloud' -updated: 2022-07-22 +updated: 2025-03-04 --- ## Objetivo @@ -49,16 +49,16 @@ Para a OVHcloud, o documento deve conter, no mínimo, as seguintes informações ### Como inserir um Número de Purchase Order (PO) na Área de Cliente OVHcloud -Ligue-se ao seu [Área de Cliente OVHcloud](https://www.ovh.com/auth/?action=gotomanager&from=https://www.ovh.com/fr/&ovhSubsidiary=fr) e, no separador `Panel de controlo`{.action}, clique em `Ver as minhas encomendas`{.action}. +Ligue-se ao seu [Área de Cliente OVHcloud](/links/manager) e, a seguir, diretamente na página que é apresentada, clique em `Ver as minhas encomendas`{.action}. -![Espaço cliente](images/internalreference00.png){.thumbnail} +![Espaço cliente](images/huborders.png){.thumbnail} Clique no separador `As minhas referências internas`{.action} e, a seguir, no botão `+ Adicionar uma referência interna`{.action}. ![Espaço cliente](images/internalreference01.png){.thumbnail} Tem à sua disposição duas terminologias, consoante deseje afixar nas suas faturas a `referência interna` **ou**, a menção `Purchase Order`.
-Selecione `Criar a sua referência interna`{.action} ou `Criar o seu purchase order`{.action}. +Selecione `Criar à sua referência interna`{.action} ou `Criar o seu purchase order`{.action}. Atribua um nome à referência interna / Purchase Order no campo previsto para o efeito, introduza uma **data de início** e uma **data de fim** (a data de fim está excluída) e clique em `Validar`{.action}. diff --git a/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/images/huborders.png b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/images/huborders.png new file mode 100644 index 00000000000..c16db45edbb Binary files /dev/null and b/pages/account_and_service_management/managing_billing_payments_and_services/purchase_order/images/huborders.png differ diff --git a/pages/assets/screens/control_panel/product-selection/right-column/initials/order-tab.png b/pages/assets/screens/control_panel/product-selection/right-column/initials/order-tab.png index 8456a471b7e..499b069b83c 100644 Binary files a/pages/assets/screens/control_panel/product-selection/right-column/initials/order-tab.png and b/pages/assets/screens/control_panel/product-selection/right-column/initials/order-tab.png differ