Skip to content

Scatter 3D save png produces an empty png file on Safari #4384

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
EskelinenElias opened this issue Oct 16, 2023 · 1 comment
Closed

Scatter 3D save png produces an empty png file on Safari #4384

EskelinenElias opened this issue Oct 16, 2023 · 1 comment

Comments

@EskelinenElias
Copy link

EskelinenElias commented Oct 16, 2023

Saving a scatter 3D plot as png produces a white, empty image on Safari (17.0).

Plotly.py version: 5.17.0

When viewing scatter 3d plot in Safari, the 'Download plot as a png' option produces an empty, white png file. On Chrome the feature works as expected.

Scatter 3D plot was produced using the following code:

`
import plotly.express as px
import numpy as np
import pandas as pd

datapoints = 100
x_data = np.random.uniform(0, 10, datapoints)
y_data = np.random.uniform(0, 10, datapoints)
z_data = np.random.uniform(0, 10, datapoints)
dataframe = pd.DataFrame(data = {'x':x_data, 'y':y_data, 'z': z_data})
figure = px.scatter_3d(dataframe, x='x', y='y', z='z')
figure.show()
`

@gvwilson
Copy link
Contributor

Hi - we are tidying up stale issues and PRs in Plotly's public repositories so that we can focus on things that are still important to our community. Since this one has been sitting for a while, I'm going to close it; if it is still a concern, please add a comment letting us know what recent version of our software you've checked it with so that I can reopen it and add it to our backlog. If you'd like to submit a PR, we'd be happy to prioritize a review, and if it's a request for tech support, please post in our community forum. Thank you - @gvwilson

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants