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could-not-find-stored-procedure-sp-tr-getbytes.md

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title description type page_title slug position tags ticketid res_type
Could not find stored procedure 'sp_tr_GetBytes'
After upgrade an error "Could not find stored procedure 'sp_tr_GetBytes'" occurs
troubleshooting
Could not find stored procedure 'sp_tr_GetBytes'
could-not-find-stored-procedure-sp-tr-getbytes
StorageSettings
1347772
kb

Environment

Product Progress® Telerik® Report Server (with 15 CAL users)
Operating System Windows

Description

The Report Server web management application fails with the error message 'Could not find stored procedure 'sp_tr_GetBytes'.

Solution

The error could occur when using [MsSqlServerStorage]({%slug storage-settings%}) as it requires a configured MSSQL database.

Please test the following:

  1. Create a blank database on an MSSQL server instance accessible by the deployment machine;

  2. Close all browsers;

  3. Rename or delete the configuration file {Report Server Installation Folder}\Telerik.ReportServer.Web\ReportServerAdmin.config

  4. When you start http://yourreportserverhost:83, select MsSqlServerStorage from the initially provided options and enter the connection string to the database configured in step 1. Verify the database is accessible by the identity of the IIS Application pool associated with the Report Server Web part.

If this does not help, try to uninstall and then reinstall Telerik Report Server in a custom folder (configured in the installer). Our recommendation is to use the MSI file from your Telerik account -> Downloads -> Progress® Telerik® Report Server -> MSI and to run the installer with administrator rights. Then execute step 4. again.

See Also