[ADD] Employees: Badges

content/applications/hr/employees.rst

@@ -27,6 +27,11 @@ reporting.
 
       Certify employees as subject matter experts with certifications.
 
+   .. card:: Badges
+      :target: employees/badges
+
+      Grant badges to employees for performance and achievements.
+
    .. card:: Equipment
       :target: employees/equipment
 
@@ -114,6 +119,7 @@ employee record.
    employees/onboarding
    employees/departments
    employees/certifications
+   employees/badges
    employees/equipment
    employees/offboarding
    employees/retention_report

content/applications/hr/employees/badges.rst

@@ -0,0 +1,85 @@
+======
+Badges
+======
+
+In Odoo, employees can earn badges, either automatically through :doc:`challenges created in the CRM
+app <../../sales/crm/optimize/gamification>`, through **eLearning** courses, or manually, as
+managers decide to award them.
+
+Badges are a way to gamify the work day, can be created for any reason, and can be granted to any
+user.
+
+.. important::
+   Badges can **only** be awarded to :doc:`users of the database <../../general/users>`, *and* if
+   the **eLearning** app is installed.
+
+View available badges
+=====================
+
+To view the available badges that are configured by default, navigate to :menuselection:`Employees
+app --> Configuration --> Badges`.
+
+All badges appear in a default Kanban view, with the badge's :guilabel:`Name` and image displayed.
+Additionally, the number of users awarded the badge for both the current month, and in total,
+appears, along with the badge description, and the avatar for each user who received the badge.
+
+Each badge has a :guilabel:`Grant` button to :ref:`award the badge <employees/grant_badge>` from the
+:guilabel:`Badges` dashboard.
+
+.. image:: badges/badges.png
+   :alt: All the available badges, on the Badges dashboard.
+
+Create badges
+=============
+
+Badges can be created in the database when the default badges are not sufficient. This can be done
+from the :guilabel:`Badges` dashboard in the **Employees** app, or from the **CRM** app.
+
+To add a badge in the **Employees** app, first navigate to :menuselection:`Employees app -->
+Configuration --> Badges`, then click the :guilabel:`New` button in the upper-left corner.
+
+Fill out the badge form as outlined in the :ref:`CRM documentation <crm/create-rewards>`.
+
+.. seealso::
+   :ref:`CRM Gamification <crm/create-rewards>`
+
+View employee badges
+====================
+
+To view badges awarded to an employee, open the **Employees** app, and click on an employee record.
+Click on the :guilabel:`Received Badges` tab to view any awarded badges.
+
+.. note::
+   If this tab is not visible, it means there is no :guilabel:`Related User` in the
+   :guilabel:`Settings` tab. Once a user is populated in the :guilabel:`Related User` field, the
+   :guilabel:`Badges` tab appears.
+
+.. _employees/grant_badge:
+
+Grant badges
+============
+
+To grant a badge to an employee, open the employee record, and click into the :guilabel:`Received
+Badges` tab. Click the :guilabel:`Grant a Badge` button to load a :guilabel:`Reward Employee` pop-up
+window.
+
+Using the drop-down menu, select the badge being awarded in the :guilabel:`What are you thankful
+for?` field. The default options are :guilabel:`Good Job`, :guilabel:`Problem Solver`, and
+:guilabel:`Brilliant`.
+
+.. note::
+   Additional options appear (e.g., :guilabel:`Get Started`, :guilabel:`Power user`,
+   :guilabel:`community Hero`) which are associated with challenges. These are automatically granted
+   through completed challenges. While these can be awarded at any time, it is advised to grant
+   badges manually that are *not* associated with a challenge.
+
+Next, enter a brief summary of why the badge is being granted in the field displaying
+:guilabel:`Describe what they did and why it matters (will be public)` field. Last, click the
+:guilabel:`Reward Employee` button, and the badge is awarded, and is visible in the
+:guilabel:`Badges` tab.
+
+.. note::
+   Users cannot grant themselves badges. An error message appears if attempted.
+
+.. image:: badges/badge.png
+   :alt: The 'Reward Employee' field populated.